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voco Chiayi by IHG

4.5 star property

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Photo gallery for voco Chiayi by IHG

Indoor pool
Indoor pool
Daily buffet breakfast (TWD 977 per person)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

View in a map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Wenhua Road Night Market
    ‪15 min walk‬
  • Alishan Forest Railway Garage Park
    ‪18 min walk‬
  • Kuai Yi Forest Village
    ‪2 min drive‬
  • Chiayi (CYI)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Free toiletries, hair dryer, slippers, electronic bidet

Premium Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme)

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, slippers, electronic bidet

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Japanese)

Suite, 1 Single Bed (Japanese)

Suite, 1 Single Bed (Japanese)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Free toiletries, hair dryer, slippers, electronic bidet

Standard Room, Multiple Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds

Grand Room, Multiple Beds

  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly)

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

voco Chiayi by IHG

Luxury hotel with 2 restaurants and a 24-hour fitness center
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at voco Chiayi by IHG, you're just a quick walk from Taiwan Hinoki Museum. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a kid's club, dry cleaning/laundry, and a porter
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Voco Chiayi by IHG offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A complimentary children's club, a vending machine, and gift shops/newsstands are also featured at the luxury voco Chiayi by IHG. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Chiayi City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Voco Chiayi by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 10:00 PM
  • Train station drop-off (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children
  • Pet deposit: TWD 3000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Voco Chiayi by IHG offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

voco Chiayi by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 117 reviews
Rating 8 - Good. 25 out of 117 reviews
Rating 6 - Okay. 9 out of 117 reviews
Rating 4 - Poor. 5 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome
Stayed 5 nights in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are clean and good, and the staff is very nice. It was a pleasant stay. My issue was the location (on the edge of town), and access to transportation and good dinning and bars was very limited. Hotel dinning and bar prices are significantly higher than non-hotel establishments, so the lack of options near by was frustrating. The hotel is probably great for families and large groups (it has a great kids playroom next to the gym), but it was not good for solo and adventurous traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, new hotel

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent facility in a quiet neighborhood
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Xue, New York

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

CHING HUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了位置叫偏離市中心外，設備、房間與景觀都很優秀，適合有開車的朋友！
Stayed 1 night in Jun 2025

10/10 Excellent

YUNG SHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 1 night in Jun 2025

10/10 Excellent

Wan jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

8/10 Good

chingchun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

YI WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chia Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mei Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cheng Wei

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wen Hsueh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨 寬敞 舒適 值得
Stayed 1 night in Apr 2025

10/10 Excellent

HSIANG-HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

seiji

Stayed 1 night in Apr 2025

10/10 Excellent

YU CHIEH

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Chuan-Tai

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Can found other people’s earning in bathroom, very strange on housekeeping. Water is not provided in the room very inconvenient
Stayed 1 night in Apr 2025

8/10 Good

KA FAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service is good. Provide shuttle service to train station will be welcomed by the guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, room comfort
很多娛樂設施，小朋友玩的很開心
Stayed 2 nights in Feb 2025

10/10 Excellent

Søren Peter Holm

Stayed 3 nights in Mar 2025