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The Emily Hotel

4.0 star property
VIP Access

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Photo gallery for The Emily Hotel

Exterior
Exterior detail
Reception
Superior Suite, 1 King Bed (Loft Suite)
Superior Suite, 1 King Bed (Loft Suite)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
311 North Morgan Street, Chicago, IL, 60607
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Place, Millennium Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Deluxe Double)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Standard King)

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Emily Hotel

Hotel with a restaurant, near Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Emily Hotel. During your stay, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Just a 3-minute drive from United Center and a few minutes from Chicago Riverwalk
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Emily Hotel also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

Reviews

The Emily Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 903 out of 1249 reviews
Rating 8 - Good. 197 out of 1249 reviews
Rating 6 - Okay. 87 out of 1249 reviews
Rating 4 - Poor. 30 out of 1249 reviews
Rating 2 - Terrible. 32 out of 1249 reviews

Reviews

6/10 Okay

Elizabeth

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Cute and trendy hotwl but there was a loud party on-site which ruined experience. It felt clean but our mini fridge had takeout left from former guest, so maid service obviously missed that.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location for tourists, close to so many sights in Barcelona!!
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Loved everything about the Emily. Location was great and the property was extremely nice. Happy to stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHANIE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Came here on a quick girls trip with my daughters & we had a fabulous time!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints!

No complaints! The staff was very friendly, our room was clean, and the beds were extremely comfortable. Brunch at the hotel restaurant was delicious. We'd definitely stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with the exception of a terribly uncomfortable bed. The mattress was incredibly firm and difficult to sleep on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Frankie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Emily was great. The staff were okay, I didn’t get a welcoming gift however my room was cleaned daily. I like that. The rooftop movie is top tier and the staff were super friendly and helpful. I would recommend staying here
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Rob

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Sunday Loud DJ til 10pm

Overall the hotel is acceptable. However, in staying Sunday evening, there was a DJ hosted party on 7th floor, we were on the 3rd floor, the music from the DJ was pounding so hard it was shaking the windows and vibrating the closet doors so loud it was difficult to carry on a conversation. We needed to get up early the next morning and the pounding went on until 10 pm. In speaking to the management they said they were powerless in asking the party to turn down the volume of the music, an unacceptable excuse. Highly disappointing with the lack of consideration to a paying guest!
Stayed 3 nights in Jul 2025

10/10 Excellent

sarah

Stayed 2 nights in Jun 2025

6/10 Okay

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica Pinson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good location near train station. Lots of food options at and around the hotel. Would stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

cb

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHEN

Stayed 1 night in Jun 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Choon Aun, Chicago

Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite some communication difficulties upon booking as to whether an accessible room would be available, we ended up in a spacious, super accessible beautiful room. The only thing that was inconvenient was how far the accessible rooms were from elevator. I understand that the size of the room probably accounts for the reason why but as a disabled person, the distance was difficult. They have a great bar and restaurant in the lobby, and a cute movie on the roof event on weekends. The only thing that could possibly improve it is a pool. The neighborhood is very lively and diverse with plenty of nightlife within walking distance.
Stayed 3 nights in Jun 2025

8/10 Good

Maria

Stayed 2 nights in Jul 2025