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The Emily Hotel

4.0 star property
VIP Access

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Photo gallery for The Emily Hotel

Enjoy meals in a spacious dining area with sofas and chairs along a central aisle.
Relax in this stylish living space with a sofa, coffee table, and abstract art.
Relax in a cozy outdoor space with a fire pit, comfortable seating, and string lights.
Relax in a stylish space with a single bed, sofa, and desk, offering a city view.
Welcome to The Emily Hotel's reception area, featuring a sleek, modern design with a central reception desk and polished floors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
311 North Morgan Street, Chicago, IL, 60607
  • Michigan Avenue
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed (Standard King)

Relax in a serene space with a large bed, desk area, and natural light pouring in through the large window.

Standard Room, 1 King Bed (Standard King)

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Loft Suite)

Relax in a stylish space with a single bed, sofa, and desk, offering a city view.

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Relax in a serene space with a single bed, flat-screen TV, and a small cabinet for storage.

Executive Suite, 1 King Bed (Executive King)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Standard King)

Relax in a serene space with a large bed, desk area, and natural light pouring in through the large window.

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Two single beds with metal frames and white bedding, a desk with a chair, and a large window offering a city view.

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Relax in comfort with a large bed and work area, featuring a desk and chair, plus a TV for entertainment.

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Two single beds with metal frames and white bedding, a desk with a chair, and a large window offering a city view.

Deluxe Room, 2 Double Beds (Deluxe Double)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

The Emily Hotel

Hotel with a restaurant, near Chicago Riverwalk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Emily Hotel. During your stay, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from United Center and a few minutes from Chicago Riverwalk
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Emily Hotel also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 827 out of 1161 reviews
Rating 8 - Good. 189 out of 1161 reviews
Rating 6 - Okay. 86 out of 1161 reviews
Rating 4 - Poor. 29 out of 1161 reviews
Rating 2 - Terrible. 30 out of 1161 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Stayed 3 nights in May 2025

10/10 Excellent

Kara

Stayed 3 nights in Apr 2025

10/10 Excellent

James, Issaquah

Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in May 2025

10/10 Excellent

Angela, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in May 2025

10/10 Excellent

alexis

Stayed 4 nights in Apr 2025

10/10 Excellent

David, Hebden Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy for the CTA to get around the city. Bar could have done with stating open longer (21:00 shutting some evenings), but staff were excellent throughout
Stayed 6 nights in Apr 2025

10/10 Excellent

Tarhonda

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here everytime I visit home. Great space and location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Stayed 3 nights in Apr 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a business trip.
Stayed 1 night in Apr 2025

10/10 Excellent

martin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel location is perfect. Only issues we had were that the room was so hot and super dry. Also the pillows offered ZERO support.
Stayed 1 night in Apr 2025

10/10 Excellent

AMY

Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good location to restaurants.
Stayed 3 nights in Apr 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Valeria

Travelled with family
Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Ricky

Liked: Cleanliness
Disliked: Amenities
I recently spent a weekend at this hotel in Chicago for a quick getaway. The customer service was exceptional. As a precautionary measure, I always pre-book and pay for my hotel rooms in advance to avoid any unexpected expenses. However, upon checking in, I was informed that there is a $150 incidental deposit required for each night of my stay. Unfortunately, this policy was not clearly communicated through the hotel's website or any written materials. The room itself was minimalist in design. I stayed in the king executive room, but was underwhelmed by the experience. The room's furnishings were sparse, consisting of a single chair and a sofa that appeared to be from the 1970s, situated in an awkward corner. Given my experience, I am unlikely to stay at this hotel again in the future. I believe the hotel's website presents a misleading representation of their accommodations.
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

I loved the Emily! Every single staff member was SO nice. Leo at the front desk was so welcoming.
Stayed 2 nights in Apr 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
perfect choice for west loop
Stayed 2 nights in Apr 2025

10/10 Excellent

Charmin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Selena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Emily Hotel. It was close by great dining options that are walking distance. The staff were all nice and the couple times we called the front desk, they brought us the stuff within minutes! Highly recommend this hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Kildeer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and got an upgrade for our 24th wedding anniversary. Enjoyed the onsite coffee bar. Walked from the train to get there and the area is full of restaurants and bars, but like that the Emily is away from the busier streets and the highway.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at The Emily were so friendly and accommodating! Definitely recommend!!
Stayed 2 nights in Apr 2025