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The Emily Hotel

4.0 star property
VIP Access

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Photo gallery for The Emily Hotel

Exterior detail
Property video
Lobby sitting area
Deluxe Room, 1 King Bed (Deluxe King)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
311 North Morgan Street, Chicago, IL, 60607
  • Place, Milwaukee Avenue
    ‪6 min walk‬
  • Place, University of Illinois Chicago
    ‪19 min walk‬
  • Place, Willis Tower
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Deluxe Room, 2 Double Beds (Deluxe Double)

Deluxe Room, 2 Double Beds (Deluxe Double)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Standard King)

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Accessible Deluxe King)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Accessible Deluxe King)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Chicago West Loop by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,017 reviews
The price is €127
includes taxes & fees
29 Mar - 30 Mar
Crowne Plaza Chicago West Loop by IHG

About this property

The Emily Hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Emily Hotel. During your stay, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 3-minute drive from United Center and a few minutes from Chicago Riverwalk
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. The business-friendly The Emily Hotel also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 82 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 957 out of 1313 reviews
Rating 8 - Good. 203 out of 1313 reviews
Rating 6 - Okay. 89 out of 1313 reviews
Rating 4 - Poor. 32 out of 1313 reviews
Rating 2 - Terrible. 32 out of 1313 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Meg

Stayed 1 night in Dec 2025

10/10 Excellent

Eve

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay for my birthday! Will definitely come back and recommend to others! Top notch service and rooms were beautiful and comfortable!
Stayed 1 night in Dec 2025

10/10 Excellent

Joniva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best hotel in chicago, thankya. Can i stay here forever?!
Stayed 3 nights in Dec 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025

8/10 Good

Audrey

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty cloth left in room by housekeeper
Stayed 1 night in Nov 2025

10/10 Excellent

Pete

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness
Staff was awesome
Stayed 2 nights in Nov 2025

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean and orderly with everything in place. Front desk and dining staff were professional and thoughtful. Music in restaurant was a bit high for volume, more relaxing type of music would be nice. Food was good and happy hour specials were nice. enjoyed our stay.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emily is a very nice hotel, but I was a little underwhelmed by it for some reason. Going into it, my impression was “new hotel with minimalist approach that has an artsy vibe.” We did find some art in one area by the elevator but I was expecting much more. We stayed in a King Deluxe and the room had everything we needed but did feel a little drab - maybe it’s the choice of paint color in the hallways and bathroom, maybe it was actually the minimalist approach? Something about it felt dark and flat. There is a steep step up to get into the shower that I think could be difficult and possibly dangerous for short people or someone with a disability. The bed was really comfortable, though, and the mini bar was stocked with a good variety if you’re willing to pay for it. We went to Fora for breakfast and my husband was really pleased with his meal, but, my meal - the breakfast sandwich, did not match the description in the menu and was extremely hot. I scalded my tongue on it. The staff at desk and restaurant were all very friendly and helpful, at all hours of the day/night. Definitely felt safe there and walked ALL over the neighborhood. Tons of restaurants and craft cocktails to choose from.
Outdoor patio.
Lobby
Hallway - reminded me of The Shining.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aubri

Stayed 2 nights in Nov 2025

10/10 Excellent

Sydney

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and comfortable room, courteous staff. We received a $25k food credit through Expedia and got exceptional pastries and coffee at the adjacent cafe.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Leo handled our stay and made it seamless with first class service. Much appreciated!
Stayed 1 night in Nov 2025

10/10 Excellent

Eddy

Stayed 4 nights in Oct 2025

8/10 Good

Antonello

Travelled with family
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Elisa M

Stayed 2 nights in Jul 2025

8/10 Good

Christopher, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Rooms a little spartan. Good neighborhood.
Stayed 2 nights in Nov 2025

8/10 Good

Frances

Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 3 nights in Nov 2025

10/10 Excellent

Santiago

Stayed 1 night in Nov 2025