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Best Western Des Plaines/O’Hare

2.5 star property

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Photo gallery for Best Western Des Plaines/O’Hare

Hypo-allergenic bedding, in-room safe, laptop workspace
Free continental breakfast
Lobby
Reception
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Arndt Park
    ‪3 min drive‬
  • Place, Lake Park
    ‪3 min drive‬
  • Place, Apache Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Des Plaines/O’Hare

This smoke-free hotel features coffee/tea in a common area, a business center, and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The free breakfast at Best Western Des Plaines/O’Hare gets good marks from our customers. During your stay, you'll be within walking distance of Lake Park. Free WiFi in public areas, free self parking, and a business center are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Allstate Arena and 8 minutes from Donald E. Stephens Convention Center
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Best Western Des Plaines/O’Hare. Self parking is free.

This Des Plaines hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare

Best Western Hotel Des Plaines O'Hare

Best Western Plaines Inn

Best Western Plaines

Best Western Des Plaines Hotel Des Plaines

Des Plaines Best Western

Best Western Des Plaines Inn

Des Plaines O’hare Des Plaines

Best Western Des Plaines/O’Hare Hotel

Best Western Des Plaines/O’Hare Des Plaines

Best Western Des Plaines/O’Hare Hotel Des Plaines

Best Western Des Plaines/O’Hare Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 137 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Feb 2026

10/10 Excellent

Cody

Stayed 1 night in Feb 2026

6/10 Okay

Cory

Liked: Staff & service
Disliked: Amenities
The room was ok, a little outdated for the price. No working pool, the breakfast was pretty good.but as soon as the check out day arrives they instantly lock the room key ..way before the checkout time.
Stayed 2 nights in Feb 2026

2/10 Terrible

Farzana, tyler

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property
Stayed 2 nights in Feb 2026

8/10 Good

Edward

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Stayed 1 night in Feb 2026

8/10 Good

kevin

Stayed 1 night in Nov 2025

6/10 Okay

Tina, Stettler

Liked: Cleanliness, property conditions & facilities
Was great price!
Stayed 1 night in Feb 2026

10/10 Excellent

Asha

Stayed 1 night in Jan 2026

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in Jan 2026

10/10 Excellent

henry

Stayed 1 night in Feb 2026

8/10 Good

Carrie

Liked: Cleanliness
No, not spotless. Staff could of answered phone when I called down 2x instead of me going to lobby. Tv had no instructions for entering 3 buttons to turn on. Also greeted in a coat, no nametag?? Possibly lives in back?
Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia

Stayed 1 night in Jan 2026

2/10 Terrible

Pedro, Kenosha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 1 night in Jan 2026

8/10 Good

Fozan

Stayed 7 nights in Jan 2026

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

Hector

Stayed 2 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Room was clean and spacious. When we arrived the heat was not on, so it was a bit chilly. The shower was nice and hot, bed comfortable. However, the walls are paper thin and you hear everything.
Stayed 1 night in Jan 2026

10/10 Excellent

Shengdong

Stayed 1 night in Jan 2026

8/10 Good

Dominique

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would give it 4.5 stars! It wasn’t the most luxurious hotel but the staff were very friendly and even accommodated us early as we had to crash there through the recent snow storm. The room was clean and comfortable enough, though the bedding was a little on the rougher side (but I have sensory issues so that may not be the case for you!) otherwise it was a pretty comfortable stay and I could see us crashing there again as it’s also very close to the airport. And pricing wasn’t bad at all, even with it being last minute.
Stayed 1 night in Jan 2026

8/10 Good

Esteban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived 10am at the hotel since our flight got canceled. Given that the check in is at 2pm, the room was not available, however the girl at the front desk was super helpful to ask the cleaning service to deliver a room earlier for us. So they did after only 30min. She went above a beyond! Our familiy really appreciated that gesture. Im sorry I didnt get her name but please make sure to prise that on my behalf.
Stayed 1 night in Jan 2026

2/10 Terrible

Marlee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was very cold there I was very disappointed
Stayed 1 night in Jan 2026

2/10 Terrible

Ahmet

Business traveller
Disliked: Cleanliness
They didnt give me a bathtub room and front dest tell Me you have to pay us more money I said I book it my room with expedia you should talk with them she tell me you have to call Expadia I said no because is not my problem how much expadia pays you guys and we call the police and police came when I check in they still didnt give me a bathtub and they didnt give me $100 deposit cash after check out
Stayed 3 nights in Jan 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026