See all properties

Best Western Plus Chicago Hillside

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Chicago Hillside

Relax in the stylish lobby, featuring a reception desk, comfortable seating area, and a coffee table.
Work in comfort with a spacious desk, office chairs, and a flat-screen monitor.
Enjoy dining in a warm and inviting atmosphere with wooden chairs and tables, surrounded by framed photographs on the walls.
Two single beds with matching headboards and a flat-screen TV are featured in this hotel room.
Stay active with our well-equipped gym featuring treadmills, ellipticals, and weight training equipment.

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4400 Frontage Road, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪6 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Welcome to MainStay Suites, a modern hotel with a convenient lobby and parking area, surrounded by well-maintained landscaping.

MainStay Suites Chicago Hillside

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, (1001)
The price is €80
for 1 room
includes taxes & fees
17 Aug - 18 Aug
MainStay Suites Chicago Hillside

About this property

Best Western Plus Chicago Hillside

Hotel in Hillside with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Hines Veterans Administration Hospital and 6 minutes from Elmhurst Hospital - Main Campus
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and room service (during limited hours) are also featured at the business-friendly Best Western Plus Chicago Hillside. Free self parking is available.

This 3-star Hillside hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 328 out of 1007 reviews
Rating 8 - Good. 328 out of 1007 reviews
Rating 6 - Okay. 170 out of 1007 reviews
Rating 4 - Poor. 89 out of 1007 reviews
Rating 2 - Terrible. 92 out of 1007 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

mary

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk made copy of my drivers license, asked why he stated that’s just what they do. Didn’t feel safe guest outside smoking weed. This location charge for breakfast
Stayed 2 nights in Apr 2025

8/10 Good

Marnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

The hotel is older but very clean. Customer service was very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alana

Stayed 1 night in Apr 2025

2/10 Terrible

Micah

Disliked: Staff & service, room comfort

Nothing Worked and Customer Service Did Not Care

The TV didn't work. Only a few stations were available. Called the front desk numerous times and never received any help. Asked for a different room and got denied. Also the refrigerator did not work, I ordered food and could not save it the next day because of the refrigerator.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Alicia

Disliked: Cleanliness, property conditions & facilities, room comfort
Old dirty noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient in middle of Illinois, not a lot of options.
Stayed 1 night in Jan 2025

4/10 Poor

Jerry

Ok
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bloundine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The only problem I had is that the air condition/heating system was really loud at night. It was low during a day and loud at night which kept me up so I had to cut it off every night. And turn it back on in the morning when I woke up other than that. Very good service. We'll visit again for sure.
Stayed 2 nights in Mar 2025

6/10 Okay

NANCEY

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean. Bed was ok but not great. Pillows were awful. One elevator bank for all rooms. Restaurant and lounge need facelifts - very dark and dreary. Breakfast menu is limited but cooked to order. Not cheap. Had a great mushroom Swiss burger with side salad that I took to my room. A ton of contractors during the day but gone by 5pm - good thing because before 5, they take up all parking spaces close to entrance.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Business traveller
Disliked: Property conditions & facilities
This hotel needs help! It worked for what I needed it for, but if it were a vacation, hell no. Watch out for the huge pot hole when you enter. Someone mentioned it in another post, and I ended up hitting it. Lol
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very polite and helpful, rooms were very clean and the bar was fantastic as always
Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stay was good
Stayed 2 nights in Feb 2025

10/10 Excellent

terrah, Maywood

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Stayed 1 night in Mar 2025

10/10 Excellent

Delisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Brianna

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was given a room with a broken toilet, then transferred to another that had an occupant. From there I was finally put into another room, but again the toilet didn’t work. I also was told $25/animal which of course changed into $25/day/room with animals when I arrived. The area was clean and half of staff was accommodating could have been a better experience. I was not compensated in anyway although the room changes were because of the hotel’s issues not even a breakfast voucher. After a long travel you expect better quality.
Stayed 3 nights in Feb 2025