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citizenM Chicago Downtown

4.0 star property

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Experience the vibrant city atmosphere in this urban oasis, featuring a striking geometric-patterned awning and modern architecture.
Stylish high-rise building in a vibrant urban setting.
Enjoy a city view from the large window in this stylish room with a comfortable bed and modern decor.
Contemporary space with a central counter, display case, and hanging plant arrangement.
Relax in the spacious lobby with a large sofa, comfortable seating options, and a reception desk.

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(382 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(27 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €140
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includes taxes & fees
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About this property

citizenM Chicago Downtown

Hotel with a restaurant, steps from Michigan Avenue
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The sightseeing around citizenM Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Michigan Avenue and Chicago Riverwalk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2637 out of 3501 reviews
Rating 8 - Good. 547 out of 3501 reviews
Rating 6 - Okay. 165 out of 3501 reviews
Rating 4 - Poor. 70 out of 3501 reviews
Rating 2 - Terrible. 82 out of 3501 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Zahra

Stayed 1 night in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cleaning

The room cleaning options were confusing and hard to navigate at first. Small garage can in room made it hard without daily service.
Stayed 4 nights in Apr 2025

8/10 Good

MARIA ISABEL, ALBUQUERQUE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tameka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property with excellent staff.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

philip

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Loved everything about the hotel. So cool!
Stayed 1 night in May 2025

10/10 Excellent

Kathleen, Syracuse

Liked: Cleanliness, staff & service
The staff here is SO friendly and helpful, especially the front desk staff. They really made the hotel feel so welcoming.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Staff was great room was very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Chicago hotel.

My stay was great. Location is perfect. Area wax very clean. Felt safe walking around. Staff was super friendly. Enjoyed my visit.
Super close to the property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Great Location

Great location, close to the Loop and attractions
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 experience. Can't wait to come back!
Stayed 2 nights in Apr 2025

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities

would not return

interesting hotel but lacks comfort. The fan did not work in the room. The bed is as hard as a rock. Shower leaks water everywhere. Room needs an ipad to function. In the bar area the staff is rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Elfren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot. Loved the decorations. Staff were so friendly. The rooms are tiny but it was all we needed for our stay. The hotel even had a comedy show in the lobby while we were there.
Stayed 1 night in Apr 2025

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, super solid for your next business or pleasure trip by highly recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmed

Stayed 2 nights in Apr 2025

10/10 Excellent

Camry

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Small but great vibe

Great common areas. Very tiny rooms but if you don’t plan on being in the room much the rest of the place is worth it. Great breakfast options, limited food rest of day.
Stayed 3 nights in Apr 2025

8/10 Good

Wil

Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice and helpful the staff was. Very clean and near by everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Stayed 1 night in Apr 2025