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Best Western Chicago - Downers Grove

2.5 star property

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Lobby
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪21 min drive‬
  • Place, United Center
    ‪28 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(137 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 4

Mini 2 Double Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 4

Mini 2 Double Bed Communication Accessible Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 2

Mini 1 King Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave and Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Corner Room, Microwave and Mini-Refrigerator, Kitchen Sink

  • Sleeps 4

Corner King Suite with Separate Living Area

  • Sleeps 4

Similar properties

Lobby
SureStay Plus Hotel by Best Western Chicago Lombard
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 2,633 reviews
The price is €73
includes taxes & fees
24 Mar - 25 Mar
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Best Western Chicago - Downers Grove. During your stay, you'll be within walking distance of Yorktown Shopping Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Yorktown Shopping Center and a few minutes from Advocate Good Samaritan Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 890 out of 1627 reviews
Rating 8 - Good. 400 out of 1627 reviews
Rating 6 - Okay. 183 out of 1627 reviews
Rating 4 - Poor. 71 out of 1627 reviews
Rating 2 - Terrible. 83 out of 1627 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Gregory

Stayed 3 nights in Dec 2025

6/10 Okay

Christy

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
The handicap room was not very accessible. The room was tight to maneuver the chair and the shower got water all over the bathroom floor. The lobby smelled like marijuana, I believe coming from a front desk employee
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Troy

Stayed 1 night in Dec 2025

10/10 Excellent

Donte

Stayed 3 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, amenities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

AnaItzel

Liked: Cleanliness, staff & service, amenities
Clean room but the phone didn’t work
Stayed 5 nights in Dec 2025

4/10 Poor

kamal Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
very poor staff service . general area like lobby and floor hallway smelly and not clean.
Stayed 7 nights in Dec 2025

8/10 Good

Gregory

Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 6 nights in Nov 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and pleasant. The room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was very clean and nice. The staff at the front desk was real helpful. The location was just where we needed to be
Stayed 1 night in Dec 2025

10/10 Excellent

Jeannie Marie

Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 3 nights in Dec 2025

10/10 Excellent

Austin

Stayed 2 nights in Dec 2025

10/10 Excellent

Olaitan

Stayed 20 nights in Nov 2025

8/10 Good

Temitope

Room was not cl
Stayed 4 nights in Dec 2025

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot wasn't even plowed after snow! No room cleaning waited all day! Full garbage dirty sheets, no cleaning period. Not a good place to stay!
Stayed 7 nights in Nov 2025

8/10 Good

Falguni, Gaithersburg

Liked: Cleanliness, amenities, property conditions & facilities
Staff more courteous
Stayed 2 nights in Oct 2025

10/10 Excellent

Marco

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, bed. Good breakfast. Convenient location. Will definitely stay again
Stayed 3 nights in Dec 2025