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Best Western Chicago - Downers Grove

2.5 star property

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Photo gallery for Best Western Chicago - Downers Grove

Lobby
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪31 min drive‬
  • Place, United Center
    ‪39 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Accessibility - 1 King, Bathtub, Nonsmoking

A hotel room with a bed, a chair, a nightstand, a lamp, and a painting on the wall.

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and two bedside lamps.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a microwave.

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(147 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Lobby
SureStay Plus Hotel by Best Western Chicago Lombard
Highland Hills
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 2,823 reviews
The price is €89
includes taxes & fees
24 Jun - 25 Jun
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Best Western Chicago - Downers Grove. During your stay, you'll be within walking distance of Yorktown Shopping Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Yorktown Shopping Center and a few minutes from Advocate Good Samaritan Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 902 out of 1650 reviews
Rating 8 - Good. 406 out of 1650 reviews
Rating 6 - Okay. 186 out of 1650 reviews
Rating 4 - Poor. 69 out of 1650 reviews
Rating 2 - Terrible. 87 out of 1650 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff and sure good location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice location, cute food places nearby, good hot breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Liked: Staff & service
Good for a night stay with plenty to do in the area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities
Great stay very clean and staff is great!!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, amenities
Antonio who checked us in was efficient, helpful. & excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place. Breakfast was good too. Great place to rest and get some sleep
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Staff was friendly kind rooms were clean. Breakfast was delicious. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dayton

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Amenities and breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is my favorite Best Western I have stayed in.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is a little bit old. But we still enjoyed our stay because of the nice staff and the delicious breakfast.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Clean, polite, nice breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, clean room, great breakfast!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Beata

Liked: Cleanliness, staff & service
For the price, this was an excellent choice for us for our three night stay. Basic amenities were complimented by friendly staff and a comfortable bed. The shower was pretty good too! Location was a plus with easy access to restaurants.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
The room was great, bed was comfortable, AC worked good, bathroom was nice. Staff were super friendly and helpful. Breakfast was really good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sohail

Liked: Cleanliness, amenities, property conditions & facilities
Well-maintained and clean place to stay!
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Tiara

Liked: Staff & service
Disliked: Cleanliness
Room and amenities
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Isaiah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, breakfast was standard for hotel breakfast, rooms were nice and soundproofed well, free wifi was not bad and was located around some nice food places. Overall real pleasant.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
It was a very welcoming room and staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast! Great staff! Very reasonable price! Definitely going to be staying there again. I would definitely recommend staying there.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
You cannot beat the price in this convienent area. The only thing I didn't like was that ICE was questioning people in the parking lot when I arrived.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
It’s a crazy good price and it’s one of the nicest hotel rooms I ever stayed in. Definitely worth it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a good value for the money. The rooms are pleasant and clean. The staff is very nice. Breakfast was consistently good.
Stayed 1 night in Jan 2026