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Country Inn & Suites by Radisson, Hoffman Estates, IL

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Hoffman Estates, IL

Exterior
Lobby
Exterior
Suite, 1 Bedroom, Non Smoking
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

View in a map
2280 Barrington Rd, Hoffman Estates, IL, 60195
  • Place, Arboretum of South Barrington
    ‪2 min drive‬
  • Place, NOW Arena
    ‪4 min drive‬
  • Place, Schaumburg Medieval Times
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(112 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(49 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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4.2 out of 5, Very good, 1,000 reviews
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16 Nov - 17 Nov
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About this property

Country Inn & Suites by Radisson, Hoffman Estates, IL

Hotel in Hoffman Estates with free breakfast and area shuttle service
Along with a bar/lounge, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and concierge services are onsite.
Country Inn & Suites by Radisson, Hoffman Estates, IL offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. This Hoffman Estates hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Hoffman Estates, IL. During your stay, you'll be within walking distance of Fresenius Medical Care at St. Alexius Medical Center - Aph.. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Woodfield Mall and 10 minutes from Schaumburg Convention Center
  • Free local-area and shopping center shuttle service
  • Dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Country Inn & Suites by Radisson, Hoffman Estates, IL. An area shuttle within 5.00 miles and a shopping center shuttle are free. Self parking is free.

This 3-star Hoffman Estates hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 5 miles
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge

Things to do

  • Library
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 250 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60.00 per room (roundtrip)
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Hoffman Estates, IL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hoffman Inn Hoffman Estates
Hoffman Inn
Hilton Hoffman Estates
Hoffman Estates Hilton
Hilton Garden Inn Hoffman Estates Hotel
Country Carlson Hoffman Estates IL
Country Inn Suites by Radisson Hoffman Estates IL
Country Inn & Suites by Radisson, Hoffman Estates, IL Hotel

Reviews

Country Inn & Suites by Radisson, Hoffman Estates, IL Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

Reviews

8/10 Good

Tim

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Not sure what the 1 star reviews are talking about. The hotel wasn't sexy and it was showing some age but the stay was perfectly fine for us. The room was solid and the breakfast was decent. Hot options plus no sugar Greek yogurt which is more then we get elsewhere. Overall I wouldn't hesitate to stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

William

Business traveller, Travelled with partner
Disliked: Cleanliness
Seemed to lack overall cleanliness.
Stayed 2 nights in Aug 2025

4/10 Poor

Alfred

Disliked: Cleanliness, property conditions & facilities
Very tired interior. Elevator smelled.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miriam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Stayed 1 night in Aug 2025

6/10 Okay

Dana

Travelled with partner
Disliked: Property conditions & facilities
Not the cleanest hotel we have stayed in. Upon check in, the entire lobby smelled like smoke from the manager smoking right outside the door. Breakfast was advertised until 9:30 but the sign was crossed out and updated to 9. Needless to say, I did not get breakfast. The trash cans outside the room was overflowing and one had a possum in it. You pay what you get for I guess. The pictures were just deceiving for how nice the hotel is.
Stayed 1 night in Aug 2025

8/10 Good

Stanley

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Aug 2025

2/10 Terrible

syeda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude managers and staff members. Dirty bedding dirty floors and bathroom. My shower was clogged. Breakfast is nothing but generic orange juice and cereal. Not worth the money. Do not recommend
Stayed 2 nights in Jul 2025

6/10 Okay

JOYCE, AUSTIN

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hallway carpets and elevator floors were filthy. The outdoor landscape needs attention. The guest room had no central light fixture, so no entry switch to turn on a light
Stayed 1 night in Jul 2025

6/10 Okay

Tessa

Travelled with family

Served it’s purpose

The hotel served its purpose of having a place to sleep. The room air conditioning didn’t get very cold and smelled musty. The ice machines in the building wasn’t working, which wasn’t a big deal but we had to go buy some ice. The bathroom….. the tub and toilet were in one room. You couldn’t get in there if someone was on the toilet (I know not a big deal for most but when you’ve got kids who are still young and need help in the potty area if they happen to shut the door then they had to get up so I could get in) the finish on the bathtub was coming off and the grout was molded. It was a quiet hotel, the pool was nice, staff was friendly but not overly. I tried joking with them and one acted like I was bothering them by extending my stay at the desk vs just going to my room. Overall if you’re looking for a place to put your head and leave this is it. If you’re looking for more I’d look elsewhere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Delgertsogt

Stayed 1 night in Aug 2025

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returned to the hotel at night and there were no parking spaces left. Went in to ask Patrick where to park. He was extremely rude and condescending. Told me there were parking spots (there weren’t) came out from behind the desk and followed me to the elevator, while yelling at me. I did not feel safe
Stayed 2 nights in Jul 2025

2/10 Terrible

Robin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Rooms need a serious upgrade. Paint peeling, carpet dirty, separate shower toilet and sink. No hooks for towel by shower. Also had and ant problem. Hallway smelled like puke and elevator is scary! It says it has last been inspected in June 2023. Felt like it was going to break down. Told the front desk and was informed people have got stuck before and multiple people have complained about it. We ended up, after the 2nd time in it, just taking the stairs to 3rd floor. It smelled like someone peed in it. It is a huge hotel. It is too bad the rooms and hallways were so run down.
Stayed 2 nights in Jul 2025

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Breyonna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Nekisha

Travelled with family and small children
Disliked: Property conditions & facilities
The perimeter was dirty and unkept. The carpet was very dirty in the halls. Floors were visibly dirty. Out tub was peeling very bad, we could not give my grandbaby a bath. Hotel needs improvement.
Stayed 2 nights in Jul 2025

6/10 Okay

Yuri

Travelled with family
Liked: Staff & service
Location
Stayed 4 nights in Jul 2025

2/10 Terrible

Laura

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
It's unfortunate but we choose this hotel based on other reviews and the photos online! I now find it very hard to believe those reviews and pictures were even legit. The hotel is old, run down and filthy. Our room had a bad smell, the bathroom was so gross (filthy floor, hair on the side of the tub, stains/marks inside the tub, mold on the ceiling, and crud in the corners). I was afraid to touch anything and had to spray Lysol over all the surfaces. The TV only got 3 channels (no high def) which was after we discovered the room didn't come with a remote. We asked the front desk for one and they gave us the remote from the lobby TV! Patrick (front desk) we appreciate the concession you gave us. If it wasn't for that, I would have turned right around and walked out. It was a blessing in disguise that we had to cut our trip short and check out earlier than planned. Never again will I choose this brand of hotels!
Moldy ceiling
Stayed 3 nights in Jul 2025

8/10 Good

Talia

Stayed 1 night in Jul 2025

8/10 Good

Talia

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Doris

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
We did not have a great experience at all. Our first night we noticed that the toilets did not fully flush. We requested a plunger through room service and was told none existed in the hotel and someone would be at our room shortly to help. No one came that night so we inquired again in the morning. They were able to fix the issue but then it happened again. We ended up using the restroom in the hallway of the hotel. The next morning between 7 and 9 PM we requested room service twice. We came back to the hotel a little before 7 PM and noticed that our rooms had yet to be serviced. I inquired with who I was told was the manager Patrick that they’re always really busy and someone didn’t get around to it yet. He and the gentleman that briefly fixed our toilet went over their notes and seen that we in fact did request room service. I asked Patrick more about the toilet situation and he had an extremely rude attitude saying he has no idea what I’m talking about what toilet situation? I tried to explain while commenting on his customer service and was short and said he would switch rooms with us if that would make us feel better.The other guest in my room inquired about the restroom in the hallway and he immediately shut her down very rudely and said he doesn’t want to talk about a public restroom. I will post our full review as I cannot go over 1500 characters. Do not recommend this hotel whatsoever.
Stayed 3 nights in Jul 2025

4/10 Poor

Bertha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

It stated that it was recently renovated which was a lie.Patrick manger had horrible customer service. The refrigerator from the room wasn't working neither the AC to the building, trash all over the stairs also outside the building. our kept needing to be reinstated to work for some of the doors that worked to get in building. The cleaning service would throw all the pillows/ sheets on the dirty carpet then put them on the beds, no clean karts . The towels/ shower curtain were clean white..some of the sheets were spotless white others had stains/ cigarette burns
Stayed 7 nights in Jul 2025

10/10 Excellent

tirshira

Stayed 3 nights in Jun 2025