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MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Place, South shore hospital
    ‪14 min walk‬
  • Place, Stevenson Park
    ‪4 min drive‬
  • Place, Michigan Avenue
    ‪22 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area
Best Western Plus Chicago Hillside
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 1,004 reviews
The price is €87
includes taxes & fees
15 Feb - 16 Feb
Best Western Plus Chicago Hillside

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 15 minutes by car from Donald E. Stephens Convention Center and 6 minutes from Hines Veterans Administration Hospital
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front-desk safe and an elevator. Free self parking is available.

This Hillside hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.2
Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 243 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sephora

Quiet floor and clean room
Stayed 1 night in Nov 2025

6/10 Okay

Kristina

Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff was MIA for 15 minutes at check in. We rang the bell, tried calling several times and nothing. He finally shows up, no apology or anything. It was frustrating.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamika

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled and humidity
Stayed 1 night in Oct 2025

2/10 Terrible

Lawrence

Disliked: Cleanliness
No room service try calling to make reservations no one answered when we got to room try calling down to the desk no answer had to go down to desk to get towels one night couple rooms down from us a guest had a couple dogs and were barking all night it is the worst experience i had in all the times i stayed at hotels i would never recommend this hotel to anyone it was a nightmare
Stayed 5 nights in Oct 2025

8/10 Good

Lacey

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Jamell

Stayed 1 night in Jul 2025

4/10 Poor

LeAndre

Disliked: Staff & service, amenities, property conditions & facilities
They did not have WiFi, they did not have exercise facilities, the ac in the room was down. They advertised all of these things.
Stayed 2 nights in Oct 2025

2/10 Terrible

Valentina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was horrible. They made us wait for 2 hours prior check in and wanted us to pay 60$ to check in a hour earlier! Rooms were dirty.honestly I didn’t like nothing about the property!
Stayed 1 night in Aug 2025

8/10 Good

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was acceptable
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

4/10 Poor

Shekeenya

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff was very pleasant... the room wasnt throughly clean... the shower head had electrical tape on it and fir the last 2 night we had no wifi service.
Stayed 4 nights in Sep 2025

6/10 Okay

Damien

Business traveller
Liked: Staff & service
Good customer service and nice rooms, but too much loitering around area. Random people sitting outside in lawn chairs in the parking lot. Not a good look. Other than that, decent hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and clean very friendly workers
Stayed 2 nights in Sep 2025

2/10 Terrible

Tarnce

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Sep 2025

2/10 Terrible

Miranda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible! EVERYTHING was dirty. Fridge was moldy. Bathroom disgusting and no soap! Stains on bedding we are thankful we had blankets in the car. Room stunk. People live in this hotel. Go to the travel lodge by Wyndham downtown. It’s the same price, more convenient and it’s CLEAN. That’s where we went for our second night because we were NOT spending another second in this dump.
Stayed 1 night in Sep 2025

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Julius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Marquetta

Stayed 1 night in Sep 2025

6/10 Okay

Delores, Southfield

Liked: Staff & service
You have to be clear on what your needs are. If you are looking for a budget friendly place to stay, then this might be it. You will have to be comfortable with the environment, as there are people that seem to live at the place. As such, there were men “hanging• outside. This was in the morning when I left, and also in the evening when I returned. I was not afraid, but was cognizant of my surroundings. At no time did any of the men say anything to me. I did get a few stares, however. The facility meet my needs. It was a roof over my head, and was reasonably clean. I was in Chicago for a conference, and was only in the room to sleep. Check-in was seamless. The person at the desk was pleasant enough. My room was clean.
Stayed 4 nights in Sep 2025

2/10 Terrible

Melonie

Travelled with partner
Disliked: Property conditions & facilities
The room we stayed in was clean enough. The whole place just had a very cold vibe. Not cold as in temperature, cold as in prison-like. Weird smells. Only stayed one night but that was too much tbh. They also took a $100 deposit which left a bad taste in my mouth.
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Stayed 3 nights in Sep 2025