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MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪5 min drive‬
  • Place, Oakbrook Center Mall
    ‪5 min drive‬
  • Place, Brookfield Zoo
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Lobby sitting area

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  • Pet-friendly
  • Parking included
  • Free WiFi
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3.7 out of 5, Good, 1,017 reviews
The price is €91
includes taxes & fees
5 Oct - 6 Oct
Best Western Plus Chicago Hillside

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 15 minutes by car from Donald E. Stephens Convention Center and 6 minutes from Hines Veterans Administration Hospital
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front-desk safe and an elevator. Free self parking is available.

This Hillside hotel is smoke free.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Reviews

MainStay Suites Chicago Hillside Reviews

6.4

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 244 out of 1008 reviews
Rating 8 - Good. 215 out of 1008 reviews
Rating 6 - Okay. 188 out of 1008 reviews
Rating 4 - Poor. 120 out of 1008 reviews
Rating 2 - Terrible. 241 out of 1008 reviews

Reviews

6/10 Okay

Lixsandra

Stayed 2 nights in Jun 2025

8/10 Good

John A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Got What I Paid For.

It was all right, nothing to brag about.
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Disliked: Property conditions & facilities
Friendly staff, room was clean but a bit run down. There was an exposed light fixture, a broken shelf in the closet, and the stove top burners in the kitchenette were covered with rust. The hallways smelled like liver, and the room smelled like a wet rug. Maid service is only once a week, but you can get clean towels and toilet paper from the front desk.
Stayed 4 nights in Jun 2025

4/10 Poor

Yong Joon

Stayed 1 night in Jun 2025

4/10 Poor

Delisha

Stayed 1 night in Jun 2025

10/10 Excellent

Twon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

8/10 Good

Jalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Jun 2025

10/10 Excellent

Big

Stayed 1 night in Jun 2025

2/10 Terrible

Tiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Satesh

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Trammell

Stayed 3 nights in Jun 2025

2/10 Terrible

Bianca

Business traveller, Travelled with partner
Disliked: Cleanliness
Room door pushed right open when I arrived. Lock doesn't work. After that I discovered the iron was missing and a hanger was hanging on the sprinkle (right in front of the "no hangers on sprinkle" sign. How often are you checking your rooms after "cleaning"?
Stayed 1 night in Jun 2025

4/10 Poor

Derrick

Business traveller
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled
Stayed 8 nights in May 2025

6/10 Okay

Jasmine

Stayed 1 night in Jun 2025

10/10 Excellent

Selena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing will stay here again
Stayed 1 night in May 2025

10/10 Excellent

XINBIN

Stayed 2 nights in Apr 2025

2/10 Terrible

Vincent

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay rooms and hotel had weed and smoking all throughout the hotel 3rd floor
Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The service
Stayed 2 nights in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great. It is right by the expressway and accessible to everything
Stayed 3 nights in May 2025

2/10 Terrible

Satesh

Disliked: Amenities, property conditions & facilities
One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.
Stayed 2 nights in May 2025

8/10 Good

Keshawnda

Stayed 2 nights in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells like vomit upon entrance and on elevator. Called downstairs several times they wouldn’t answer. Had to go downstairs and ring bell just to ask a question. Just overall poor customer service
Stayed 1 night in May 2025

4/10 Poor

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025