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MainStay Suites Chicago Hillside

2.5 star property

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Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
4575 Frontage Rd, Hillside, IL, 60162
  • Place, South shore hospital
    ‪14 min walk‬
  • Place, Stevenson Park
    ‪4 min drive‬
  • Place, Michigan Avenue
    ‪22 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Best Western Plus Chicago Hillside
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The price is €87
includes taxes & fees
23 Dec - 24 Dec
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About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 15 minutes by car from Donald E. Stephens Convention Center and 6 minutes from Hines Veterans Administration Hospital
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front-desk safe and an elevator. Free self parking is available.

This Hillside hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 246 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 239 out of 1002 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Julius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Marquetta

Stayed 1 night in Sep 2025

6/10 Okay

Delores, Southfield

Liked: Staff & service
You have to be clear on what your needs are. If you are looking for a budget friendly place to stay, then this might be it. You will have to be comfortable with the environment, as there are people that seem to live at the place. As such, there were men “hanging• outside. This was in the morning when I left, and also in the evening when I returned. I was not afraid, but was cognizant of my surroundings. At no time did any of the men say anything to me. I did get a few stares, however. The facility meet my needs. It was a roof over my head, and was reasonably clean. I was in Chicago for a conference, and was only in the room to sleep. Check-in was seamless. The person at the desk was pleasant enough. My room was clean.
Stayed 4 nights in Sep 2025

2/10 Terrible

Melonie

Travelled with partner
Disliked: Property conditions & facilities
The room we stayed in was clean enough. The whole place just had a very cold vibe. Not cold as in temperature, cold as in prison-like. Weird smells. Only stayed one night but that was too much tbh. They also took a $100 deposit which left a bad taste in my mouth.
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Stayed 3 nights in Sep 2025

4/10 Poor

Charlie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The guy at the desk was friendly and helpful. First room smelled of marijuana and asked to change rooms. Room did have roaches. Curtain was barely holding to the wall. Entrance also had mild smell of vomit. Guest had a chair in front entrance smoking. Window screens knocked out and on the ground.
Stayed 1 night in Sep 2025

6/10 Okay

Katelynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne

Stayed 1 night in Aug 2025

10/10 Excellent

dwight

Stayed 2 nights in Aug 2025

4/10 Poor

Rosemary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they put me in was so filthy I was afraid there was live germs crawling in there, I demanded a refund and then they put me in another room that was clean enough for me to stay in and they informed me that there was a no refund policy. There was people standing around the entrance smoking cigarettes and chatting so I had to walk threw a cloud of snake to enter or leave, very street type people. This place was more like a boarding house for crack heads, not at all hotel type of place.
Stayed 7 nights in Aug 2025

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was easy to get to and plenty of parking. The hotel definitely needs updated everything is very old and the room smelled like smoke.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
The property canceled my reservation without notification. They said it was because I wasn't there at check in time when it says that i have until midnight. I had no where to go.
Stayed 2 nights in Aug 2025

2/10 Terrible

Lane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys never worked, had to have the staff open our door almost every time we needed in. Would not give us a new room as they said the repairs to the door would be made asap which they were not. Requested house keeping that never happened. TV did not work. Drunk lady every morning swearing at us as we left for not giving her a ride. No utensils for the in room kitchen. Would not recommend to ANYONE.
Stayed 4 nights in Aug 2025

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everyone’s been nice and helpful. Room is clean. Other guests get a zero for loudness and slamming doors. Otherwise would have been a nice trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Aug 2025

4/10 Poor

Al-Kareem

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The outside looked decent but the inside needs total renovation. My room smelled like mop water. Closet shelves were broken and everything was dingy. Fridge was full sized but old and leaky. Wouldn’t stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Decent

Good amenities and clean for the most part. I saw a roach the minute I walked in the room but didn't see anymore afterwards
Stayed 4 nights in Aug 2025

10/10 Excellent

Marques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

dwight

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Susan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good points: sheets and towels were clean, bed was comfortable. parts of the room were clean. Bad points: the room was generally very dirty, refrigerator was sticky, spilled liquid in the freezer. Shower/tub
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Business traveller
Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Dwight

Liked: Cleanliness, property conditions & facilities, room comfort

Elevator.

Elevator is not working.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, people were nosy.
Stayed 1 night in Aug 2025