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Grand House

2.0 star property

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Photo gallery for Grand House

Front of property
Premier Studio Suite
Reception
Fridge, microwave, oven, stovetop
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Kitchen

Explore the area

View in a map
840 W Grand Ave, Chicago, IL, 60642
  • Place, Milwaukee Avenue
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Premier Studio Suite

Memory-foam beds, individually decorated, individually furnished, desk

Premier Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand House

A 24-hour business center, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities.
Grand House offers 10 shared accommodations with air conditioning, coffee/tea makers, and slippers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. A pillow menu is available. Kitchens offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans.

During your stay at Grand House, you're just a quick walk from Milwaukee Avenue. Features include free WiFi in public areas, plus a 24-hour business center and concierge services.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Chicago Riverwalk and a few minutes from Michigan Avenue
Public spaces have free WiFi. A 24-hour business center, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. The business-friendly Grand House also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Limited number of on-site self parking spaces per unit

Family friendly

  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator on request
  • Restaurant dining guides
  • Toaster

More

  • 5G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Fan
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Mobile key entry
  • Phone
  • Printer
  • Shared accommodation
  • Smartphone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in fee: USD 20 for check-in between 11:00 PM and 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's Yale mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 20 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Late check-in fee: USD 20 for check-in between 11:00 PM and 12:30 AM
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:30 AM - 5:00 PM.
Guests will receive an access code. Guests are recommended to download the property's Yale mobile app before check-in. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 20 at check-out.
Property Registration Number R25000132638
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Grand House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Corbin

Liked: Cleanliness, staff & service
h
Stayed 1 night in Dec 2025

10/10 Excellent

Corbin

Stayed 1 night in Dec 2025

10/10 Excellent

Corbin

y
Stayed 1 night in Dec 2025

6/10 Okay

Delilah

Liked: Cleanliness
This is NOT a hotel in the strictest term of the word, more like a Pension. Bathroom was shared, with a communal kitchen area, NO smoke detectors in individual rooms, NO working ventian blinds on window! 1 light worked in my room, had to move the bed to find a place to charge my cellphone. Room was clean, building was very secure, BRING EARPLUGS street outside is very noisy.
Stayed 1 night in Dec 2025

4/10 Poor

Arniece

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't receive anything that comes with a hotel room and no room service the floors were dusty and dirty and dirt was under the bed stains on the chair and pillow cases i didn't have any wash cloths and i was given a small space heater and a thin blanket the room overall was uncomfortable and i was itchy from sleeping in that bed and i was still cold i couldn't take a shower because the water never got hot enough just barely warm to the touch and construction workers were working late and kept me up and I had to pay a early entry fee that I didn't know i had to pay and i would never stay in that place again one of my worst stays in a hotel ever
Stayed 1 night in Dec 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2025

8/10 Good

Drake

Stayed 1 night in Nov 2025

10/10 Excellent

Richmond

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and friendly management
Stayed 3 nights in Nov 2025

10/10 Excellent

Jannatul Islam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow
Stayed 1 night in Nov 2025

8/10 Good

Jaquelin

Liked: Cleanliness, staff & service, amenities
Clean room and easy access to room, common area and bathroom. Decent bed + bedding for price paid but I would recommend bringing your own blanket.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location was super convenient, and the management was always responsive despite being offsite. I received a text around 2PM with my check in code and directions for how to find my assigned room, and the code became active at exactly 3PM. This place is simple, no-frills, but it is safe, clean, the bed was comfortable, and honestly I was stunned that despite being in a busy area, it was quiet enough that I didn't need my earplugs! I would absolutely stay here again.
Stayed 1 night in Oct 2025

2/10 Terrible

Ayden

Paid for reserved parking but all spots were taken, wasn't able to sleep in the bed I paid for. Ended up driving back to Milwaukee. Seemed like a nice place though when I first got there and was a spot open
Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great !
Stayed 1 night in Oct 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities
Poor policies
Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose a private, double room although i was travelling alone. It was really spacious with a separate cupboard for my case and clothes.The room was very clean and the bed was absolutely devine. So, so comfy. I shared a bathroom with other guests but had no issues at all. The bathroom was top notch , even the shampoo and body wash were a thick, luxurious style. 10 out of 10. There was tea and coffee available 24/7. Chris and her boyfriend Chris were very excellent hosts and nothing was too much for them from clean towels, directions and suggestions on fun things to do. ♥️
Stayed 6 nights in Oct 2025

8/10 Good

Maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never used them
Stayed 1 night in Oct 2025

6/10 Okay

vincent

Disliked: Staff & service, amenities
I was really shocked that Grand house threatened to cancel my stay at the last minute, if I was not paying an overcharge of 200$ (for no valid reason) while I already paid for my whole trip to Expedia. Thankfully Expedia customer services were the best and took care of the situation. Thank you Expedia I know why I am using your services.
Stayed 3 nights in Oct 2025

6/10 Okay

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived a bit too early for check-in, but the staff kindly let us leave our bags there. We were also running late afterward, and they really took the time to help us find a quick solution. The staff was honestly amazing, even though they were super busy, they did everything they could to help us out. They understood exactly what we needed and were so kind and attentive. Special thanks to Krys,super friendly and helpful!
Stayed 1 night in Oct 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (Blue line CTA can take you to Downtown and O’Hare Airport). Staff is very helpful and accommodating. They were always available when needed. Room and bathroom were clean.
Stayed 2 nights in Oct 2025

6/10 Okay

Sherry

It was just ok. I was comfortable and all my needs were met.
Stayed 2 nights in Oct 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

My experience here with my wife was great with respect to cleaniness and comfortability.
Stayed 1 night in Sep 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had had my wallet stolen therefore i wasnt able to stay wven though i have tap pay. So i was rejected and would like a refund for my stay i paid for
Stayed 1 night in Sep 2025

10/10 Excellent

Gwen

Travelled with group
Liked: Amenities
Really friendly Ana!!
Stayed 1 night in Sep 2025