Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Deluxe Room
Banquet hall
Indoor wedding
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Allstate Arena
    ‪6 min drive‬
  • Woodfield Mall
    ‪9 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Grand Royal Hotel O'Hare - Chicago

Hotel in Elk Grove Village with free parking
This hotel features a business center, conference space, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 24 2025 to October 1 2025 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 38 out of 179 reviews
Rating 8 - Good. 25 out of 179 reviews
Rating 6 - Okay. 34 out of 179 reviews
Rating 4 - Poor. 29 out of 179 reviews
Rating 2 - Terrible. 53 out of 179 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Cory Thomas

Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

John Kevin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Establishment informed me that there was noble and the breakfast was terrible. When I got to my room it was already messy as shown in the photo below. I was told that there was going to be a renovation , but this was horrible. They had to move both my room and my mother's room. Because she did not have a fridge in her room. I would not recommend this hotel to anybody until they get their business together.
Stayed 3 nights in Jun 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in May 2025

2/10 Terrible

khalid

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 3 nights in May 2025

6/10 Okay

Laurenz Cyril, Glenview

Hot water wasn’t working for one night. Room was fine though there was a lingering smoke smell upon initial arrival. Otherwise you do get what you pay for.
Stayed 2 nights in May 2025

10/10 Excellent

Saki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The name of the hotel was Grand Royal Hotel O'Hare by Expedia but it was Holiday inn there and also in gps. So we were confused. Water was dripping in the bath and we couldn't stop it. It needs to be repaired. Bed was nice. If you need to be close to the airport, this hotel is great.
Stayed 1 night in Jun 2025

8/10 Good

Brandon

Disliked: Amenities
Just ok
Stayed 1 night in Jun 2025

4/10 Poor

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Percy, Collegeville

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was recently bought and has new management. Pool was empty and used as storage. Rooms are older and need updates. Location is off a highway and you will need transportation
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The guy in Front Desk was so helpful. Mu room was very clean And the costumer service is excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

Edgar F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Israel, Grand Prairie

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

hector

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
service is terrible pool area been used as a storage bad experience bad choice for the money i spend
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Carisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First part of our trip wasn't good, after flying from Sacramento, CA to Chicago, IL for my college graduation we went to check into Extended Stay and waited for 35 minutes to see if they had a room for me or not. The next hotel that we we're able to check into right away. We wasted $54 on an uber to a place that weren't even sure if they had a room for us or not.
Stayed 3 nights in Jun 2025

4/10 Poor

Roxanne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid staying here

Place was run down. Exterior doors never locked. Pool was drained and boxes stored in the pool area. Room doors wouldn't lock properly. No ice machine on the floor I was on.
Stayed 4 nights in Jun 2025

8/10 Good

Brandon

Travelled with family
Nice staff, but pool was under maintenance the whole time and closed. Also, the TVs were not working in the whole property.
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Hiding behind a big name

I feel like we were duped. This hotel had a Holiday Inn sign, but it’s not. Nothing about it is. I believe it was maybe one they sold off or liquidated and you can tell. The pictures are old. The pool is having “maintenance” and they use that area for storage. The lobby furniture is in need of a deep deep cleaning. It used to be ivory- the building is in bad shape. It’s not a short walk to any rooms or elevators. There are no amenities, they didn’t service our room at all the next day, so we had no towels. Just had wall units- but it worked!! One room had a fridge, the other didn’t. I didn’t see bed bugs, so that’s good. There is just a worn out feel. I think housekeeping does the best they can with what they have. The courtyard was overgrown and dirty. This was an economical option, due to traveling with a group, we were ok with location because we could utilize the public transportation- hotel shuttle to Ohare, Ohare CTA blue line to the city and anywhere from there. BUT- the hotel was not flexible or shared shuttle schedule- they were not prepared for any amount of people and only brought the “little one” and told us we could wait an hour. So we had to get talk cabs into taking us back? There’s a rule they aren’t supposed to shuttles are running.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael Christopher

Business traveller
Liked: Cleanliness, staff & service
No TV
Stayed 1 night in Jun 2025

10/10 Excellent

Kenyata

Stayed 1 night in May 2025

6/10 Okay

Gabriela

Travelled with group
Disliked: Property conditions & facilities
Not the worst. This is actually a Holiday Inn that is quite run down but has the basics. Room cleanliness was 6/10.
Stayed 1 night in Jun 2025