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HYATT house Chicago/Schaumburg

3.5 star property

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Photo gallery for HYATT house Chicago/Schaumburg

Exterior
Terrace/patio
Lobby
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1251 American Lane, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪10 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

7.6 out of 10
Good
(22 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(110 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

7.2 out of 10
Good
(15 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Home2 Suites by Hilton Chicago/Schaumburg, IL
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 901 reviews
The price is €103
includes taxes & fees
1 Jan - 2 Jan 2026
Home2 Suites by Hilton Chicago/Schaumburg, IL

About this property

HYATT house Chicago/Schaumburg

Suburban hotel with free breakfast and a fitness center
A fitness center, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
HYATT house Chicago/Schaumburg offers 134 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at HYATT house Chicago/Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym, a sauna, and basketball
  • 13 minutes by foot from Woodfield Mall and a 3-minute drive from Schaumburg Convention Center
  • Dogs welcome for a fee
HYATT house Chicago/Schaumburg offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Barbecue grills, multilingual staff, and laundry facilities are also featured at the business-friendly HYATT house Chicago/Schaumburg. Self parking is free.

This 3.5-star Schaumburg hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Basketball
  • Bicycles
  • Gym
  • Pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Briana, Saint Peters

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Hotel offered a lot of options (ex: breakfast, pool, sauna) and was located by a lot shops and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Marcella

Disliked: Cleanliness, property conditions & facilities
Picture was barely hanging on in bathroom, algae on side of hot tub, too many chemicals in pool/hot tub and eyes were burning from just sitting in it. Paint is old in rooms and dated. No towels in pool area after going multiple times. Had to ask front desk for towels, said shed come fill the cabinet and put in 2 for us and then 2 other ones. Not many good choices for breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Renee Joanna, Palatine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL staff were very friendly and helpful. Everyone at the check in/out desk were especially helpful. The custodian was very kind. Alice at the breakfast lounge was fun to converse with. It’s close by so many restaurants and a walkable distance to a large Korean grocery store and WoodfieldMall. The bed needs updating. It was kinda sunken in the middle. I'd definitely book it here again when I'm in Illinois again.
Stayed 4 nights in Sep 2025

6/10 Okay

Tabitha

Travelled with family
Liked: Staff & service, amenities
Pool area was dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Li-Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

KWON DO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Staff & service, room comfort

good try

Bed was comfortable. Custom omelettes at breakfast were a nice touch. Fitness center was pretty filthy (see photos) Refrigerator was very loud.
fan. Don't want to turn that on.
Water dispenser. Not very appealing
No cups
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Friendly customer service at all times in all areas
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Stayed 12 nights in Aug 2025

8/10 Good

EDWIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The internet was very weak in the room and kept going out when using it. Had to go to lobby area to get a good reception.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Arthur, Richmond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Very helpful
Stayed 7 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Recommend Staying here

Hotel is rundown, very bad condition throughout, upon arrival they canceled my reservation as I checked in at 4am due to driving overnight, that’s after I called and made sure they wouldn’t cancel my reservation, they finally figured it out, room was musty, old, beds were hard, bathroom had mold carpets dirty tile cracked, screens torn on windows, ac unit in hallway made noise all night, worst stay I’ve had in Chicago, parking lot is a piece of crap loose concrete asphalt - this place is just old, rundown and owners need to be cheap and invest in this hotel, $550+ for 3 nights I wouldn’t pay $50/night after seeing the condition. Do your self a favor and do not book here
Stayed 3 nights in Aug 2025

10/10 Excellent

Bin

Stayed 2 nights in Aug 2025

8/10 Good

Thomas, WALDO

Stayed 1 night in Aug 2025

8/10 Good

Thomas, WALDO

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Kelli

Stayed 1 night in Aug 2025

8/10 Good

Asiaha

Stayed 2 nights in Aug 2025

4/10 Poor

Salman

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not clean, and had smell. TV was not working, had to call the front desk right away. Do not think I would choose this place again
Stayed 1 night in Aug 2025

10/10 Excellent

Manindhar, McKinney

Stayed 1 night in Aug 2025

10/10 Excellent

Misty

Business traveller
Liked: Staff & service
Stayed 5 nights in Aug 2025

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Cinda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
On August 23, 2025, someone entered my room without my permission. This was a clear breach of my privacy and security, leaving me and my family feeling unsafe and extremely uncomfortable. I immediately reported the matter to your staff and the General Manager. Unfortunately, the response I received from the general manager was dismissive and unprofessional. He appeared unconcerned about the seriousness of the situation and acted as though we were not being truthful. The general manager stated that he reviewed the security cameras but claimed he could not see the individual who entered my room. Rather than addressing the matter further, he left the building for the day, leaving his staff member to manage the situation. She was unprepared and unable to provide adequate assistance in handling this serious security issue. Given the severity of this breach, I also contacted the Schaumburg Police Department and filed an official report for my family’s safety and protection. The following morning, I attempted to follow up with the general manager, but he did not report to work. As a result, the matter remains unresolved, and I am deeply concerned about both the security of your property and the lack of accountability demonstrated by management.
Stayed 2 nights in Aug 2025