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HYATT house Chicago/Schaumburg

3.5 star property

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Photo gallery for HYATT house Chicago/Schaumburg

Bar (on property)
Terrace/patio
Bar (on property)
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1251 American Lane, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪11 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for One Bedroom Queen Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Queen Suite

  • Sleeps 4

View all photos for Queen Studio High Floor Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Studio High Floor Suite

  • Sleeps 2

View all photos for Queen Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Studio Suite

  • Sleeps 4

View all photos for Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed (High Floor)

  • Sleeps 4

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

7.6 out of 10
Good
(22 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(114 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

7.8 out of 10
Good
(19 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

HYATT house Chicago/Schaumburg

A fitness center, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
HYATT house Chicago/Schaumburg offers 134 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at HYATT house Chicago/Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym, a sauna, and basketball
  • Just a 3-minute drive from Woodfield Mall and a few minutes from Schaumburg Convention Center
  • Dogs welcome for a fee
HYATT house Chicago/Schaumburg offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Barbecue grills, multilingual staff, and laundry facilities are also featured at the business-friendly HYATT house Chicago/Schaumburg. Self parking is free.

This 3.5-star Schaumburg hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Basketball
  • Bicycles
  • Gym
  • Pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kristi

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Hotel didn’t have hot water the whole time we were there. Got switched to a different room. Walked in the new room and it hadn’t been cleaned. Got switched again. Still no hot water and toilet flushed every couple minutes.
Stayed 3 nights in Feb 2026

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a good experience. Staff was helpful and courteous. Breakfast was a pleasant experience as well.
Stayed 1 night in Feb 2026

2/10 Terrible

Victoria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water for the 3 nights we stayed for an athletic competition. They would “reset it” often which would result in just shy of ice cold water for 5 mins. The toilet ran all night in our room. We ran out of toilet paper. The hot tub pump was also broken and the water was brown- several kids were swimming in it and subsequently got ill. The compensation we got refunded for the stay was 30%… do not stay here. Ever.
Stayed 3 nights in Feb 2026

2/10 Terrible

Courtney

Disliked: Staff & service, amenities
We stayed 3 nights(it was prepaid and non refundable as well as a very busy weekend otherwise I would have left the first night!), we had absolutely no hot water until our third night. That meant that our athletes were unable to shower after a full day of cheer. The hot tub was brown tinted because it wasn’t working properly. They ran out of towels and we had children in the pool. They said sorry we don’t have any because we are fully booked. The front desk lady eventually brought us hand towels to try and dry them off. The place is filthy and outdated. They said they would move us the first night and that turned into us getting a room that had hot water just to shower in but that never happened. They kept trying to say it was only a couple rooms affected but we were there with a cheer team and none had hot water along with other hotel guests we talked to. The front desk lady was the only one that admitted to all the problems and tried to help the best she could but I will NEVER stay at another Hyatt. It is a health violation to not have hot water, there is no way their linens are being properly washed then either.
Stayed 3 nights in Feb 2026

6/10 Okay

Megan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was no hot water during the entirety of our stay. When I called the front desk to inquire, the receptionist was quick to dismiss it and to get off the phone. When I spoke with a manager he was very kind and comped part of our stay for the inconvenience.
Stayed 3 nights in Feb 2026

2/10 Terrible

Adam

Liked: Staff & service
Disliked: Amenities
No hot water in the room all day and night. Not great
Stayed 1 night in Feb 2026

8/10 Good

DeWayne E, Berwyn

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in. Friendly and helpful staff
Stayed 1 night in Feb 2026

2/10 Terrible

Shante

Stayed 2 nights in Jan 2026

2/10 Terrible

Trina

Travelled with family
Liked: Amenities
Disliked: Staff & service
They didn’t have any hot water had to take showers in cold water and the am front desk was rude
Stayed 2 nights in Jan 2026

10/10 Excellent

Tierra

Stayed 1 night in Oct 2025

8/10 Good

Lena

Stayed 2 nights in Jan 2026

8/10 Good

Erin

Stayed 1 night in Jan 2026

2/10 Terrible

Torranda

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here for business and had a horrible experience. I do NOT recommend staying at this hotel. We’ve stayed here 3 other times and no issues. This time there was a host of issues - no hot water, hot tub not working, TV not working, room phone didn’t work, hotel personnel didn’t seem to want to hear about the issues or do anything about it. We had no hot water in our suite for 2 days. Maintenance team said to let the water run for 30 minutes and it’ll warmup. Who lets the water run that long???? They finally moved us to a new suite, where the TV in one of the rooms didn’t work. We lost hot water Thursday night and we checked out on Friday (ice cold water on Friday even with letting the water run for 15 minutes). They told us the part to fix the hot tub would be in Monday and it would be fixed. We went down Tuesday night and still not working. We asked Wednesday night if it was fixed and still not fixed.
Stayed 5 nights in Jan 2026

2/10 Terrible

Nilambari

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely outdated, with old televisions, air conditioners, and worn furniture. I booked a two-bedroom suite, and one of the bedroom bathrooms did not have hot water. The kitchen sink had a very strong, unpleasant odor—we spent hours rinsing it, but the smell persisted. The utensils were not properly cleaned, which was unacceptable. Additionally, the carpet was stained and visibly dirty. Overall, the condition of the suite did not meet basic cleanliness or comfort expectations.
Stayed 2 nights in Jan 2026

4/10 Poor

Natalie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was okay. Great coffee, but thats about it. Will not be staying here again. Not for what i paid. My room didnt even look closely like for the room that i paid for.
Stayed 2 nights in Dec 2025

4/10 Poor

George

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had to change rooms due to a lack of hot water. The "new" room had the same issue. Also, fixtures in the first room were broken.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing & the room was ver clean. My only complaint was that the pool area was very very cold. Other than that my stay was great.
Stayed 2 nights in Dec 2025

6/10 Okay

Rachel Beatrice

Stayed 1 night in Dec 2025

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The building overall seemed dirty and ill cared for.
Stayed 1 night in Dec 2025

8/10 Good

Elena, Urbana

Travelled with family
Liked: Cleanliness, amenities
The property is older, which shows in the peeling paint here and there, dated windows, and worn furniture, but everything was clean. Beds were very comfortable. The staff members we interacted with were polite and helpful. The 2‑bedroom suite was a great fit for our group, and the large, updated bathrooms in each bedroom were a pleasant surprise. As a bonus, each room in the suite had its own temperature control. Unfortunately, we had no hot water in our room throughout our stay. The showers remained cold despite running the water for a long time, and by the third morning the "hot" water felt icy. At that point we reported the issue to the front desk, and they did take action, but the problem wasn’t resolved before we checked out. Location is 22 min from O'Hare, Uber estimate was $50 early morning.
Stayed 2 nights in Dec 2025

10/10 Excellent

LIZET

Stayed 1 night in Nov 2025

4/10 Poor

Elana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was mostly clean. Noticed a collection of nail clippings in the floor right up against the bottom of the bed. Asked that it be cleaned only to be told that housekeeping staff was gone for the day. This was at 5:40 PM on a Friday night. Ended up throwing a towel over the clippings so we didn’t have to look at them. Were told no other rooms were available. Later that night we unfolded the couch bed and pulled extra linens out of the closet. The white blanket that was provided had a brown rusty stain on it that looked similar to blood. Requested 2 new blankets from the front desk. Had to wait on hold while the front desk staff checked to see if there were any blankets available. Not sure what we would have done if the answer was no. We were told that yes there were blankets and that we had to go down to the front desk to get them. Overall just kind of a subpar experience. Remember you always get just what you paid for which in this economy sucks.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Nov 2025

8/10 Good

Valerie

The staff was very ni
Stayed 1 night in Dec 2025

4/10 Poor

Tracie

Disliked: Amenities
Our room smelt terrible
Stayed 2 nights in Dec 2025