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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Sports facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪15 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a 24-hour fitness center, near Lake Michigan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Hilton Garden Inn Chicago Downtown South Loop's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 15-minute walk of Lake Michigan and Grant Park
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 969 out of 1559 reviews
Rating 8 - Good. 334 out of 1559 reviews
Rating 6 - Okay. 133 out of 1559 reviews
Rating 4 - Poor. 61 out of 1559 reviews
Rating 2 - Terrible. 62 out of 1559 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yadi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Asia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Jhovany

Stayed 3 nights in Jan 2025

8/10 Good

Kiandra

Liked: Cleanliness, staff & service, property conditions & facilities
Provide communication that there will be a charge to credit card Also, no fault of staff but the walls are thin
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay here for a short vacation in Chicago. Convenient to rail lines and Trader Joe’s for groceries. Also convenient to museums. Room was clean and modern.
Stayed 4 nights in Dec 2024

8/10 Good

Mandie

Travelled with group
Liked: Staff & service
Parking is $70 valet only. Or find a garage close to park at like we did. The hot tub was nice until we saw the dirt floating on the water with the bubbles. Than saw the ring around the whole hot tub of dirt.
Stayed 2 nights in Jan 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

10/10 Excellent

Rossawan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel good location easy to go around city
Stayed 6 nights in Jan 2025

8/10 Good

Steven Paul, Eagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Nargizi

Disliked: Cleanliness
Cleaning and staff so Terrible
Stayed 2 nights in Jan 2025

4/10 Poor

Rosymar

Travelled with family
Liked: Cleanliness
I stayed at this hotel for three nights with my cousin, and while the clean room and quick valet service were positive, there were several issues that need attention. The main concern was the lack of feminine hygiene products; only tampons were available, and there were no pads in stock. This shortage is problematic, as pads tend to be in higher demand, and I recommend ensuring both options are always available for guests. We also encountered difficulties with the laundry facilities. The front desk was out of detergent, which was an inconvenience, especially on a weekend with high foot traffic. Additionally, the washing and drying machines cost $3 each in quarters, and when we ran out, we had to buy a $10 stack of quarters with cash only. It would be much more convenient to allow card payments for small transactions like this, as well as to maintain a better stock of essentials. Finally, the valet service, which had initially been quick, took over 30 minutes on one occasion to bring our car around, further adding to the frustrations. While the hotel offers a clean and comfortable stay, these service issues detracted from the experience. I hope management addresses these areas to improve guest satisfaction.
Stayed 3 nights in Jan 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bulls and birthday

Our family stayed for a bulls game and celebrating our daughters birthday. Staff was very friendly and accommodating trying to find us the best room with a view! We were very pleased with our stay and will be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the people at the front desk were friendly. Check in was smooth and easy. The valet situation is confusing though- instructions were lacking and they didn’t ask for our car information to know which car was ours. It was weird, but the rest of the hotel was nice and it was an overall good stay.
Stayed 1 night in Jan 2025

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at every level
Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Stayed 2 nights in Jan 2025

8/10 Good

Shumira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Mashon S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was unique and consistently good. Rooms are clean and spacious. Staff was very accomodating
Stayed 7 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one elevator. Hot tub not working.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Amir

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 3 nights in Jan 2025