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Holiday Inn & Suites Chicago - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Chicago - Downtown by IHG

Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Property entrance
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby sitting area
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available

Explore the area

View in a map
506 West Harrison Street, Chicago, IL, 60607
  • Place, 311 S Wacker Dr
    ‪5 min walk‬
  • Place, Skydeck Ledge
    ‪8 min walk‬
  • Place, Willis Tower
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn & Suites Chicago - Downtown by IHG

Hotel with a seasonal outdoor pool, 5-minute walk to The Old Post Office
Along with a 24-hour health club, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.
Holiday Inn & Suites Chicago - Downtown by IHG offers 145 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Chicago - Downtown by IHG. During your stay, you're just a quick walk from The Old Post Office. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 2 meeting rooms, conference space, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from The Old Post Office and 10 minutes by foot from Willis Tower
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn & Suites Chicago - Downtown by IHG offers its guests a 24-hour health club and a seasonal outdoor pool. Event space at this hotel measures 1047 square feet (97 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Chicago - Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 22 to 22 per person
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,047 square feet of conference space
  • 2 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 22.00 per person
  • Uncovered self parking fee: USD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 23 and close September 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago-Downtown
Holiday Inn Hotel Chicago-Downtown
Holiday Inn Chicago Downtown
Holiday Inn Hotel Suites Chicago Downtown

Holiday Inn & Suites Chicago - Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 103 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 70 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ilse j

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Travelled with partner
Disliked: Staff & service, amenities
Terrible experience. Parking should absolutely be free. $65 a night for parking is nothing short of theft. On top of that, the hotel had protesters outside with megaphones, and instead of offering a discount or compensation for the disruption, nothing was done. But just saying sorry. To make matters worse, at checkout my bill was $801 for a 3-day stay because they improperly billed me. After arguing with the front desk, they finally corrected it down to $620. still outrageous, but at least almost $200 less than their mistake. Laughable hotel. I would never return here, even if it were the last hotel available in Chicago.
Stayed 3 nights in Sep 2025

2/10 Terrible

Clara

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great services and rooms

Clean rooms, good customer service and very understanding that we were traveling let us bring n leave luggage.
Stayed 2 nights in Sep 2025

10/10 Excellent

Navid

Stayed 4 nights in Aug 2025

10/10 Excellent

Scott B.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Very helpful and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Aug 2025

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, amenities
Labor union picket line woke us up at 5:30 in the morning two days in a row. We were not informed this is going to take place until after we had checked in would’ve been nice to know.
Stayed 4 nights in Aug 2025

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay, hotel was clean and tranquil. Highly recommended if you're taking the train from O'Hare airport, as it's located right in front of Clinton station, and it's close enough to various bus stops.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family, Travelled with group
Protesters starting banging on drums at 4 am every morning due to unfair labor laws Holiday Inn is involved in
Stayed 3 nights in Aug 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived the staff was so friendly and helpful. We were a family of 4 (mom, dad, 19yr, 12yr) in town for a concert. The easy access to the blue line was an added bonus. Room was very clean and comfy and worked well for what we needed. The bathroom is on the small side but we made due. They provided a hair dryer, body wash, shampoo, conditioner, and lotion (dove brand in big pump bottles). The housekeeping did an amazing job every day while we were out. Will definitely stay with them again if ever in Chicago.
Stayed 4 nights in Aug 2025

10/10 Excellent

hope

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel was pretty nice. Staff was kind.
Stayed 2 nights in Aug 2025

8/10 Good

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly The rooftop pool was really nice.
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Protestors

Booked 2 rooms, but both were not ready at check in. They were very apologetic about it. The other issue was the protesting starting at 5:30 am and people screaming into megaphones at the hotel trying to just antagonize the hotel guests and then after that the construction noise picked up for the rest of the morning
Stayed 1 night in Sep 2025

4/10 Poor

Abigail

Liked: Cleanliness
Disliked: Property conditions & facilities

Food poisoning?

Room itself was clean and comfortable. Good location, staff were friendly. However, after my first night, I had breakfast the next morning, scrambled eggs, bacon, potatoes, and orange juice - a pretty standard breakfast for me at home too - and proceeded to throw up for 6-7 hours. I had a pounding headache and even water was coming right back up minutes later. I felt like I’d faint just trying to walk down the hall to the ice machine. I rarely get sick, much less throw up, so this was extremely unusual for me. I had to cancel all of my plans for that day and most of the next day. With only a weekend in Chicago, it was very disappointing to miss nearly both full days of a trip I had planned for a year. I had purchased tickets for several museums and events that I was not able to attend because I could not stop throwing up. My final morning of the trip, I had a waffle, which was held in a heated tray but lukewarm. I barely ate it because I feared getting sick again, and I felt nauseous that whole morning. I worked in food service for five years and it makes me wonder if the food is being held for too long or at the incorrect temperature. Whatever it was, my experience was horrible. Additionally, there was a labor demonstration outside the hotel for the length of my trip. I commend the housekeeping staff for fighting for their rights. Treat your employees like humans and they won’t have to use the megaphone and bang drums at 5:00 AM.
Stayed 3 nights in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

juanita

Travelled with family
Liked: Amenities
It was a great atmosphere rooms were clean did not eat breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Denien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly, accommodating staff. Convenient location with quick taxi service and within walking distance of desired locations.
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms not worth the money. Small rooms
Stayed 3 nights in Aug 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities
The room seemed "clean" but there was some sort of womens underwear wrapped around one of the lamp bulbs? The door to the bedroom wouldn't close and just a lot of beat up a worn out walls and carpet areas. The staff were very nice and professional, easily the biggest positive. The worst thing is the limited parking for at least $50 a night and if it's all bought out you have to park on a lower public lot littered with broken glass everywhere from all the car break ins(no exaggeration).
Stayed 2 nights in Aug 2025