Holiday Inn & Suites Chicago - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Chicago - Downtown by IHG

Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Point of interest
Lobby sitting area
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

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506 West Harrison Street, Chicago, IL, 60607
  • Place, Willis Tower
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪8 min walk‬
  • Place, State Street
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Suite, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn & Suites Chicago - Downtown by IHG

Hotel with a seasonal outdoor pool, 5-minute walk to The Old Post Office
This smoke-free hotel features a 24-hour health club, a snack bar/deli, and a 24-hour business center. WiFi in public areas is free. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn & Suites Chicago - Downtown by IHG offers 145 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Chicago - Downtown by IHG. During your stay, you're just a quick walk from The Old Post Office. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from The Old Post Office and 10 minutes by foot from Willis Tower
Holiday Inn & Suites Chicago - Downtown by IHG offers its guests a 24-hour health club and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1047 square feet (97 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Chicago - Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 22 to 22 per person
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,047 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 22.00 per person
  • Uncovered self parking fee: USD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago-Downtown
Holiday Inn Hotel Chicago-Downtown
Holiday Inn Chicago Downtown
Holiday Inn Hotel Suites Chicago Downtown

Holiday Inn & Suites Chicago - Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Eimylin

Business traveller
Liked: Cleanliness, property conditions & facilities
It was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff was nice and even let us check in early. The hotel was close to the blue line train which was super convenient. Overall a great stay. My only complaint is the shower head was a bit low and not as much of water pressure as I would like. Not a huge deal but could be improved.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ricky

Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean place. I also appreciated the quick and efficient check-in process. The beds are also comfortable and the room was spacious enough for me. My only issues were given the limited dining in the area and the cost of the breakfast. The breakfast itself wasn't horrible, there just weren't enough good options to justify the price. Aside from that, this was a pretty decent hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Dr Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No problems
Stayed 1 night in Oct 2025

10/10 Excellent

Carissa, Des Moines

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Proximity to everything was a plus
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 3 nights in Oct 2025

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was courteous, pleasant, and nice.
Stayed 3 nights in Oct 2025

6/10 Okay

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The restroom was extremely small, I'm a big guy and i couldn't use facilities and be comfortable. I felt squeezed in.
Stayed 2 nights in Oct 2025

2/10 Terrible

Josh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Shervin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service, and great location.
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

We enjoyed iur stay great location
Stayed 1 night in Sep 2025

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Does not look as advertised. The staff was great and that as the only thing that was good about our stay unfortunately. We did street parking one day, and it was 10am broad daylight and I was in my rental car getting ready to start driving and I saw someone casually breaking into a car a few feet away from mine.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
The staff was friendly and helpful enough. The breakfast was good but not free. In house of close by dinner options was missed.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We parked in the lot below so it wasn't their fault that it was dirty. Everything else was great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Frank, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn allowed us to leave our bags on property after check out due to a late flight out. Was greatly appreciated because we didn't have to lug our baggage around town. Staff was friendly. Location was convenient
Stayed 3 nights in Oct 2025

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Valeria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. He was very welcoming and helpful with the stay. The stay was very comfortable the rooms very clean as well. I recommend it. We had a great time with all of my friends.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Brenda

Travelled with family
Disliked: Staff & service, amenities
Staff was rude, sarcastic. No dinning options. Charged resort fee had no additional services expected at a resort. Would never stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Stanley E

Liked: Cleanliness, staff & service, room comfort
Great location that offers easy walking access to attractions and dining options. Uber is convenient for longer explorations. Clean and quiet rooms. A little threadworn, could use an update. Overall, a great value for a safe and comfortable stay in Chicago.
Stayed 4 nights in Oct 2025