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Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Suite, 1 Bedroom, Corner | Private kitchen
Sports facility
Lobby
Breakfast, lunch, dinner served; Asian cuisine
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
59 E. 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for King Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

King Studio Suite

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(337 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | Living area

Studio, 1 King Bed, Corner

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible, Corner (Hearing)

9.8 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch Smart TV with premium TV channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(99 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner

Bathroom shower

Suite, 2 Queen Beds, Accessible, Corner

7.8 out of 10
Good
(10 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hearing Accessible King Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Hearing Accessible King Studio Suite

  • Sleeps 4

Mobilty Hearing Accessible King Studio with Tub

  • Sleeps 4

Mobilty Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

View all photos for Accessible King Studio with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Accessible King Studio with Roll in Shower

  • Sleeps 4

Mobilty Hearing Accessible Two Queen Suite with Roll in Shower

  • Sleeps 6

View all photos for Hearing Accessible Two Queen Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Suite

  • Sleeps 6

View all photos for Hearing Accessible Corner King Studio

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Studio

  • Sleeps 4

View all photos for Corner King Studio Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Corner King Studio Suite

  • Sleeps 4

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Mobility Hearing Accessible Queen Room with Tub

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Queen Room with Tub

  • Sleeps 4

2QUEEN HEARING ACCESSIBLE CORNER STE NONSMOK

  • Sleeps 6

View all photos for Two Queen Beds Hear Mobility Access Tub - Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Two Queen Beds Hear Mobility Access Tub - Non-Smoking

  • Sleeps 6

View all photos for One-Bedroom Suite With Two Queen Beds - Non-Smoking

Private kitchen

One-Bedroom Suite With Two Queen Beds - Non-Smoking

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds - Non-Smoking

  • Sleeps 6

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About this property

Homewood Suites by Hilton Chicago Downtown South Loop

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Homewood Suites by Hilton Chicago Downtown South Loop gets good marks from our customers. During your stay, you're just a quick walk from State Street. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine while dining at Leiya
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • Within a 15-minute walk of Lake Michigan and Grant Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton Chicago Downtown South Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Chicago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Leiya - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Paris Baguette - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Leiya
  • Paris Baguette

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Homewood Suites by Hilton Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1387 out of 2272 reviews
Rating 8 - Good. 515 out of 2272 reviews
Rating 6 - Okay. 197 out of 2272 reviews
Rating 4 - Poor. 84 out of 2272 reviews
Rating 2 - Terrible. 89 out of 2272 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Henry

Travelled with family
Disliked: Staff & service
Unhelpful reception staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

BENSON, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Chicago. The room was clean and large for the 2 of us. Very inviting. Location was close to 2 major bus routes that took us every where we wanted to go.
Stayed 4 nights in Dec 2025

8/10 Good

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

Carmillia

Stayed 1 night in Dec 2025

2/10 Terrible

César

Disliked: Staff & service
Formal Complaint – Unjustified Cancellation of Reservation and Rude Treatment Upon arriving at the hotel in the early morning hours, we were informed that our reservations had been canceled, despite the fact that we had prepaid for two full nights. Our flight arrived late, which is why we arrived at that time, something that should be understood in a city with international flights and 24-hour front desk service. Throughout the entire process, we were respectful and polite. We simply asked for information and a solution, as we understood that our reservation should still be valid. The front desk staff member who assisted us was extremely rude and disrespectful from the very beginning. She told us to step away from the front desk, stating that she was “trying to see what she could do, but not with us watching her.” At no point were we rude or demanding; we only wanted a clear answer regarding a reservation that had already been paid for. She left us waiting for over an hour, without providing any information or alternatives. When we attempted to approach the desk to ask for an update, she accused us of bothering her by looking at her and said she could not do anything else.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Yes room was clean ans staff great
Stayed 4 nights in Dec 2025

10/10 Excellent

jayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlynn

Liked: Cleanliness, property conditions & facilities
room looked amazing. breakfast should be better for the price
Stayed 1 night in Dec 2025

10/10 Excellent

Tyzhae

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

6/10 Okay

Joy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Check in process could’ve been clearer without all of the expected fees. Misguided communication on digital check in and being able ton”skip” the front desk. That was further from the truth and digital check in is pointless. Luggage carts were not available arriving or departing so we had to lug bags to and from room. Plus had to inconveniently deal with elevators requiring key to go to floor with full hands. Digital key was not as convenient as it should’ve been but I do like that feature when it worked Room services was not responsive when requesting a blanket.
Stayed 2 nights in Dec 2025

10/10 Excellent

Augustine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice building and location. Staff was amazing as well and got me out of a meeting crunch by helping me print.
Stayed 1 night in Dec 2025

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Well our room was quite dark . It was missing a lamp on end table and two from the ceiling. The window had cold air coming the whole time. Clean yes , spacious check .
Stayed 3 nights in Dec 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast eggs were not good. This was the noisiest hotel I have ever stayed at in the middle of the night. Lots of noise coming from the train outside, but also noisy from the inside - elevator and upstairs noise along with the HVAC within the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Tara

Stayed 2 nights in Dec 2025

6/10 Okay

Landin

Travelled with family, Travelled with partner
Disliked: Amenities
Main issue was that the bathroom had water spill into the toilet and sink area. No matter how we adjusted the shower head the water would always leak into the rest of the bathroom and it was very annoying. All towels weren’t that soft either.
Stayed 4 nights in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really clean and the breakfast was good
Stayed 3 nights in Dec 2025

10/10 Excellent

Haley, Clear Lake

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean. Only minor issue was their valet staff informed me that since I drove a manual(stick) transmission car they would only park it since I did not need in/out privileges, claiming they do not normally accept manual transmission vehicles. That is stupid. How does a car service company like a valet company discriminate against manual transmission vehicles when they a car service company.
Stayed 2 nights in Dec 2025

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very cozy apartment. The only drawbacks are the rather modest set of dishes (no wine glasses or a standard pot for an electric stove). Other than that, the bathroom door hinges squeaked and the sink drained poorly. Everything else was OK.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daryle D

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is near to many parks and easy to go around. breakfast is good.
Stayed 3 nights in Dec 2025

8/10 Good

Rhiannon, Indianapolis

Stayed 1 night in Dec 2025

6/10 Okay

Francisco

Stayed 1 night in Dec 2025

10/10 Excellent

Pradeep

Stayed 3 nights in Dec 2025