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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Rooftop terrace
Lobby
2 bars/lounges, rooftop bar
Deluxe Suite, 1 King Bed with Sofa bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (2278)
The price is €263
for 1 room
includes taxes & fees
20 May - 21 May
L7 Chicago by LOTTE

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1404 out of 1814 reviews
Rating 8 - Good. 250 out of 1814 reviews
Rating 6 - Okay. 82 out of 1814 reviews
Rating 4 - Poor. 43 out of 1814 reviews
Rating 2 - Terrible. 35 out of 1814 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlyn

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heropatra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right off the Magnificent Mile. Breakfast was a plus.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ismael, Sugar Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 1 night in Feb 2025

8/10 Good

Shawn

Stayed 1 night in Jan 2025

8/10 Good

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Danisbel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nice staff and location. However the rooms were very basic. The floors in the rooms were vinyl. No carpet, so it didn’t not feel cozy at all. Heating system was hard to use. It got really hot at night and we weren’t able to adjust temp. They said it was broken and suggested we disable thermostat every night. Curtains and parts of bedding were polyester. Bed was hard- no boxspring and if you bumped the bed at all it sound move away from the wall. We felt like it was built like a new dorm building at a college. Bullet proof materials but not luxe at all! I also tried calling multiple times on our way in with pressing questions about parking. No one answered and when we got there the front desk person informed me that main number wasn’t working. Very frustrating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jan 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but very enjoyable. Staff is kind, breakfast was great and the hotel is beautiful. Great walking distance from multiple places. Thank you Riu Plaza I’ll be back :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel. It's clean, friendly and the breakfast in the morning is so good! We thoroughly enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marina, Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right at the heart of Michigan Avenue shopping. Rooms were spacious and comfortable. The breakfast was awesome! And the staff ALL from the bell person to the waiters were amazing! Will definitely come back!
Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel Best US breakfast I've seen
Stayed 1 night in Jan 2025

10/10 Excellent

Dyniah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic and clean inside. Rooms were well kept. Staff was very nice and helpful. They also have a free bag storage in case you need to drop your bags before check in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Fabiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Breakfast is fantastic. Staff is top!
Stayed 1 night in Jan 2025

10/10 Excellent

Ravi, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Michigan Avenue !
Stayed 2 nights in Jan 2025

6/10 Okay

Erin

Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Rui!!

Always love staying at Rui resorts in Mexico and it was great to see there was one in Chicago! Great location and wonderful staff! Thank you Rui!
Stayed 1 night in Jan 2025

10/10 Excellent

scott, Middlebury

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff was helpful with a minor issue we had. The breakfast is a European buffet- delicious.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Jan 2025

2/10 Terrible

Leida

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very upscale classy hotel near everything Michigan Ave has to offer.
Stayed 1 night in Jan 2025