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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Rooftop terrace
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Water Tower Place
    ‪6 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(258 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(35 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(111 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Riu Plaza Chicago

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grab&Go - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.5 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3580 out of 4539 reviews
Rating 8 - Good. 577 out of 4539 reviews
Rating 6 - Okay. 199 out of 4539 reviews
Rating 4 - Poor. 93 out of 4539 reviews
Rating 2 - Terrible. 90 out of 4539 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, very friendly staff, beautiful rooms, clean and amazing breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, great breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were clean and breakfast was delicious
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shmeal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel breakfast was amazing an staff was so friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , clean , staff great, Good location
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ans staff was amazing!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and great breakfast buffet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tryterrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and check in/out was quick. Great breakfast buffet!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning and the staff was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, great breakfast buffet to start the day.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful and relaxing stay.. Especially the breakfast I was very impressed 😀
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, great staff, great shower, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teresita

Liked: Cleanliness
Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with a great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a perfect spot for us to visit Chicago and have a comfortable place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

nadiezhda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean hotel and friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, gray lobby and nice bar with excellent bartender, breakfast was very good !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast and how convenient the hotel is from the Magnificent Mile and the river walk.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Adrienne

Liked: Cleanliness
Many restaurants and attractions nearby,Staff pleasant, everything was clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Excellent staff, cleanliness is superior and the location is perfect. I will be staying there again!
Stayed 2 nights in Mar 2026