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Aparthotel

Level Chicago – Old Town

4.0 star property
VIP Access

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Photo gallery for Level Chicago – Old Town

A rooftop pool area with lounge chairs and umbrellas, surrounded by modern buildings.
Property video
A swimming pool with lounge chairs and a modern building in the background.
A high-rise building with multiple floors, large windows, and a modern architectural design.
A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1140 North Wells Street, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room

Deluxe Suite, 1 Bedroom

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Level)

A modern kitchen with a built-in oven, a microwave, and a sink. There is a window with a view of a cityscape.

Suite (Level)

  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A modern living room with a glass dining table, gray sofa, and a view of the city skyline.

Executive Suite, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

A modern living room with a city view, a dining area, and a kitchen.

Junior Suite, 2 Bedrooms

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, City View

A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Deluxe Room, Multiple Beds, City View

  • City view
  • 146 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Level Chicago – Old Town

A 24-hour health club, a sauna, and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 47 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Level Chicago – Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Oak Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This upscale aparthotel has 47 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a pillowtop bed
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Lake Michigan and Michigan Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
Level Chicago – Old Town offers its guests a seasonal outdoor pool, a 24-hour health club, and a sauna. There's a coffee shop/cafe on site. Business amenities include a 24-hour business center and a meeting room.

WiFi is free in public spaces. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Level Chicago – Old Town. Parking is available for a fee.

This 4-star Chicago aparthotel is smoke free.

Dialtone - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 47 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 512 reviews
Rating 8 - Good. 57 out of 512 reviews
Rating 6 - Okay. 35 out of 512 reviews
Rating 4 - Poor. 23 out of 512 reviews
Rating 2 - Terrible. 15 out of 512 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
Love the amenities. Great location too
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot for small families that may need a space for than just sleeping
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and nice place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
Would definitely stay again. Everything was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary Fleurdelyz

Liked: Cleanliness, check-in, communication, listing accuracy
Eric and the rest of the staff was very helpful from check in to check out! The place is very lovely!!!!! Would come back again soon!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, communication
Beautiful and clean, great staff everything was wonderful
Sitting area
Washer and dryer in unit
Nice kitchen
Bathroom
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, check-in, communication, listing accuracy
Great value, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was really nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great stay!! Kelly at the front desk was so sweet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, check-in, communication, listing accuracy
I was blown away by our room. So big, clean. Also the 8th floor amenities were amazing! Will definitely be back! Everything about this place was incredible and so clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Braden

Liked: Cleanliness, check-in, communication, listing accuracy
Nice and easy process
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sydnee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, nice amenities and great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are extremely clean and have everything you need. The staff is so accommodating and friendly. The view is amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, check-in, communication, listing accuracy
This property never disappoints! The staff are awesome, particularly Nu at the front desk! Always very pleasant and friendly, provides awesome service every time we visit!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shanon

Liked: Cleanliness
Room was super clean. The view all the way down to the lake from balcony was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rafal

Liked: Cleanliness, check-in, communication, listing accuracy
Overall great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and friendly staff!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, communication
Spotless, staff was wonderfull
Room view
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Robin

Liked: Cleanliness, check-in, communication, listing accuracy
It’s a bit loud on the weekend. There is no daily housekeeping but great space and great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, check-in, communication, listing accuracy
What a view!! We loved the apartment! Got to feel like we were living in Chicago for a couple of nights!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Antonio

Staff and room were perfect
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, check-in, communication, listing accuracy
The property was super clean and as-advertised. Check-in was fast and efficient. The location was perfect for sightseeing and an evening concert at The Salt Shed. On-site parking was secured and well-lit. Would book again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was friendly did amazing job with checking us in
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mariam

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious room with great views and washer and dryer
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
We always love staying here. Such great service and nice accommodations.
Stayed 3 nights in Oct 2025