Level Chicago - River North

VIP Access

Choose dates to view prices

Premium bedding, pillow-top beds, in-room safe, individually furnished

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning

Explore the area

369 W Grand Ave, Chicago, IL, 60654

Place, Merchandise Mart
‪3 min walk‬
Place, Michigan Avenue
‪13 min walk‬
Place, Chicago Riverwalk
‪15 min walk‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪32 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe Suite, 1 Bedroom

Very good

52 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Executive Suite, 1 Bedroom

Excellent

62 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Suite, 2 Bedrooms

Wonderful

95 sq m
2 bedrooms
Sleeps 4
2 King Beds
Free Wi-Fi

Suite (Level)

Exceptional

50 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Room, 2 Bedrooms

77 sq m
2 bedrooms
Sleeps 4
2 King Beds
Free Wi-Fi

Executive Room, 1 Bedroom

Very good

1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Executive Suite, 1 Bedroom

Wonderful

Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

Very good

Sleeps 6
1 Double Bed, 1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Suite, 2 Bedrooms

Excellent

Sleeps 6
1 Double Sofa Bed and 2 King Beds
Free Wi-Fi

Executive Room, 1 Bedroom (& Office)

Exceptional

Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Suite (Level)

Very good

Sleeps 4
1 Double Sofa Bed and 1 King Bed
Free Wi-Fi

Deluxe Suite, 1 Bedroom

Exceptional

Sleeps 4
1 Double Sofa Bed and 1 King Bed
Free Wi-Fi

Similar properties

Pool
Pet-friendly
Free Wi-Fi
Air-conditioning

includes taxes & fees

1 Jul - 2 Jul

About this property

Level Chicago - River North

Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.

Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Level Chicago - River North. During your stay, you're just a quick walk from Merchandise Mart. Enjoy features like free WiFi in public areas, plus a gym and concierge services. This property offers pet-friendly amenities like an off-leash area.

Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Self parking available for a fee
Take a swim in the seasonal outdoor pool
Amenities include a front-desk safe, laundry facilities, and an elevator
Onsite recreation includes a gym and bike rentals
Just a 4-minute walk from Merchandise Mart and 10 minutes by foot from State Street
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including an off-leash area

Level Chicago - River North offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transport

Secured, covered parking on site (USD 68.30 per night)
Limited on-site self parking
Wheelchair-accessible parking available

Things to do

Bicycle rentals
Gym
Seasonal outdoor pool

Family friendly

In-room cot
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washing machine/dryer
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (weekly)

Outdoors

Barbecue grill
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Towels provided

Entertainment

50-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Hob
Kitchen
Meal delivery service
Microwave
Oven
Paper towels
Toaster

Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Individual furnishings
Laptop workspace
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 25 per accommodation, per night
Only dogs and cats are allowed
An off-leash area is available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per accommodation, per night
Destination fee: USD 24.67 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: USD 68.30 per night (in/out privileges)
Pet fee: USD 25 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will open May 01 and close September 30.

Property is also known as

Level Chicago River North

Level Chicago River Chicago

Level Chicago - River North Hotel

Level Chicago - River North Chicago

Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

room was great and staff were always great help

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

Aleekia

9 Feb 2026

Liked: Cleanliness, staff & service, amenities

Everything , cleanliness , hospitality 10/10 5 stars

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

Nicholas

11 Mar 2026

I would stay here again without a second thought. Great

Stayed 2 nights in Mar 2026

Verified

10/10 Excellent

GEORGE

1 Mar 2026

Liked: Cleanliness, staff & service, amenities

Easy check in, room was amazing...gave us a complimentary upgrade. We will definitely be back!!

Staff was so nice place very clean

Stayed 1 night in Nov 2025

Level Chicago - River North

Choose dates to view prices

Photo gallery for Level Chicago - River North

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

View all photos for Suite (Level)

Suite (Level)

View all photos for Junior Room, 2 Bedrooms

Junior Room, 2 Bedrooms

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

View all photos for Executive Room, 1 Bedroom (& Office)

Executive Room, 1 Bedroom (& Office)

View all photos for Suite (Level)

Suite (Level)

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

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About this property

Level Chicago - River North

Property amenities

Internet

Parking and transport

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Level Chicago - River North Reviews

Reviews

Wonderful

9.4/10

9.0/10

9.4/10

9.4/10

Reviews

10/10 Excellent

Whitney

Whitney

10/10 Excellent

Abraham

Abraham

10/10 Excellent