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Level Chicago - River North

4.0 star property
VIP Access

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Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Michigan Avenue
    ‪16 min walk‬
  • Chicago Riverwalk
    ‪17 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Level Chicago - River North

Hotel with a fitness center, a short walk to Merchandise Mart
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Level Chicago - River North. During your stay, you're just a quick walk from Merchandise Mart. Enjoy features like free WiFi in public areas, plus a gym and concierge services. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym and bike rentals
  • 7 minutes by foot from Merchandise Mart and a 1-minute drive from Michigan Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Level Chicago - River North offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 01 and close September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 563 reviews
Rating 8 - Good. 76 out of 563 reviews
Rating 6 - Okay. 43 out of 563 reviews
Rating 4 - Poor. 20 out of 563 reviews
Rating 2 - Terrible. 24 out of 563 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great stay at level
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE IT!

I LOVEEEEE LEVELS! the views are amazinggggg. it’s so worth it. 10/10 ALWAYS! everytime i come to chicago this is where i stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Armando

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upgrade with view facing Michigan Avenue and a high floor. I really appreciate the accommodations.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Whittney

Stayed 1 night in Jan 2025

10/10 Excellent

Amaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Always enjoy my stay here. They are always super nice and accommodating. The building is spotless. Love having a washer and dryer in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! Only dislikes were, no available water bottles, and although they were sold out at their convenience store, upon asking at the desk, nothing was done to help the situation. Other than this, the stay was wonderful, and would definitely stay here again! Very quiet and plenty of things to do and see even on a rainy weekend. :)
Stayed 3 nights in Dec 2024

6/10 Okay

Sofia

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great property. We got upgraded to the 2br/2ba..AMAZING! Good location, very new and clean apartment. 2 issues: 1. cleaning staff only came once on our trip, unannounced at Sunday 9am. We were sleeping..I asked them and then front desk to have them come a later time, but they never showed. 2. One of the beds in the apartment definitely has spiders. In our group the two that were in the master bedroom were covered in small bites. NOT bedbugs, but spiders. Really?!!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love having a kitchen and a separate living room from the bedroom. Hope to get a higher floor next time to take in the views that the higher floors offer!
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 6 nights in Dec 2024

8/10 Good

Mark

Stayed 6 nights in Dec 2024

8/10 Good

Arcelia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Thaer

Stayed 2 nights in Dec 2024

10/10 Excellent

tjuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and convenient. We received a free bottle of wine which was a welcomed touch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024