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The Golden Arm

2.5 star property

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Photo gallery for The Golden Arm

Premium bedding, pillow-top beds, desk, free WiFi
Private kitchenette
Premium bedding, pillow-top beds, desk, free WiFi
Premium bedding, pillow-top beds, desk, free WiFi
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1745 W Division St, Chicago, IL, 60622
  • Place, Wood Street Gallery
    ‪2 min walk‬
  • Place, Milwaukee Avenue
    ‪3 min walk‬
  • Place, The Salt Shed
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

Room options

View all photos for King Room 3C

Premium bedding, pillow-top beds, desk, free WiFi

King Room 3C

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillow-top beds, desk, free WiFi

King Room, Courtyard View, 3D

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, free WiFi

Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hilton Chicago/Magnificent Mile Suites
Downtown Chicago
  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 4,458 reviews
The price is €146
includes taxes & fees
6 Jul - 7 Jul
Hilton Chicago/Magnificent Mile Suites

About this property

The Golden Arm

This smoke-free hotel features concierge services, wedding services, and a garden. WiFi in public areas is free.
The Golden Arm offers 8 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Our customers tell us they can't get enough of The Golden Arm's great location. During your stay, you're just a quick walk from Milwaukee Avenue. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and wedding services
  • Just a 3-minute drive from United Center and a few minutes from Michigan Avenue
As a guest of The Golden Arm, you'll find a garden and concierge services. WiFi is free in public spaces.

This Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

The Golden Arm Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 269 out of 687 reviews
Rating 8 - Good. 226 out of 687 reviews
Rating 6 - Okay. 105 out of 687 reviews
Rating 4 - Poor. 46 out of 687 reviews
Rating 2 - Terrible. 41 out of 687 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - simple clean comfortable bed to sleep in.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and housekeeping staff was excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the location is great. Parking in the side street was easy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, really enjoyed my stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great view of city street. John was responsive and easy to reach. Easy keypad access through the doors. Would love to stay again!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

david

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room, very clean. Shower head was broken
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities
Clean comfy room and super fast/easy/smooth keypad check in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room with view of downtown Chicago.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a great view.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
No place to check in early and drop bags, 4 flights of angled stairs with varying rails, very comfortable bed, ceiling fan, wall electric fireplace, small kitchen on 3rd floor with ice machine. No TV which is great because I only really sleep when im downtown, great city view, expected sirens occasionally. Overall great location, reasonable price, but tough amount of stairs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Quiet, comfortable getaway in the city.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room, great location. Older building with charm. Had a lovely stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol! Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to find, super easy to check in, great walk to Salt Shed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Great location, effortless check in. Very nice room.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This made for a very lovely visit to Chicago. Comfortable, quiet room perfectly located to tons of dining options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can’t wait to go back again. Clean, comfortable room in a super fun/clean neighborhood!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, tons of restaurants to choose from within walking distance. Room was very clean, would stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

JUSTEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as advertised,very comfortable abd cozy.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Zach

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall unprofessional, and lacking in many things a hotel needs. Nice room but had leaking damage, we were blamed saying the windows were open, then downgraded. Before checking out the new room we were completely locked out of our old room with no assistance for multiple hours. During this time the staff on the text service was highly unprofessional and hard to reach. After the event our stay was fine, and we asked for a late check out for compensation, when the text service again was overall unpleasant and rude.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Janet

We were on the top floor & we are 75 years old! Also no coffee in the room or tv. WiFi was good though.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access and within walking distance of everything we needed for our stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in a lively spot. Parking was a little challenging, but we found a spot. It was a great stay!
Stayed 1 night in Jun 2025