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The Golden Arm

2.5 star property

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Photo gallery for The Golden Arm

Premium bedding, pillow-top beds, desk, free WiFi
Private kitchenette
Interior
Premium bedding, pillow-top beds, desk, free WiFi
Premium bedding, pillow-top beds, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1745 W Division St, Chicago, IL, 60622
  • Place, Wood Street Gallery
    ‪2 min walk‬
  • Place, Milwaukee Avenue
    ‪3 min walk‬
  • Place, The Salt Shed
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for King Room 3C

Premium bedding, pillow-top beds, desk, free WiFi

King Room 3C

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillow-top beds, desk, free WiFi

King Room, Courtyard View, 3D

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, free WiFi

Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Golden Arm

This smoke-free hotel features concierge services, wedding services, and a garden. WiFi in public areas is free.
The Golden Arm offers 8 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Our customers tell us they can't get enough of The Golden Arm's great location. During your stay, you're just a quick walk from Milwaukee Avenue. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge and wedding services
  • Just a 3-minute drive from United Center and a few minutes from Michigan Avenue
As a guest of The Golden Arm, you'll find a garden and concierge services. WiFi is free in public spaces.

This Chicago hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 31 2026 to April 4 2026 (dates subject to change).

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

The Golden Arm Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 262 out of 676 reviews
Rating 8 - Good. 224 out of 676 reviews
Rating 6 - Okay. 104 out of 676 reviews
Rating 4 - Poor. 45 out of 676 reviews
Rating 2 - Terrible. 41 out of 676 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sofia

Travelled with partner
Disliked: Cleanliness, amenities
Normally absolutely love staying here, the location is perfect and I prefer spending money towards small owned businesses but the room this time was not cleaned; lack of hot water, there was an excessive amount of hair in the shower, stains and food crumbs on the carpet. It was far too late for me to go elsewhere, so I asked to get some form of refund back but didn’t hear anything yet.
Stayed 1 night in Dec 2025

6/10 Okay

Janet

Travelled with family
We were on the top floor & we are 75 years old! Also no coffee in the room or tv. WiFi was good though.
Stayed 1 night in Dec 2025

10/10 Excellent

ronald, lagrange park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room with view of downtown Chicago.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol! Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

April

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Nov 2025

6/10 Okay

Aaron

Travelled with partner
Easy entry. Loved that. It’s fairly dirty. Carpet on the entry is bad. Mold in the shower. If you just want a place to sleep, its ok.
Stayed 1 night in Dec 2025

4/10 Poor

Aygul

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet, comfortable getaway in the city.
Stayed 1 night in Nov 2025

2/10 Terrible

Mao Fu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner does not work efficiency. In such cold day we have to wear a coat in room a couple of hour to wait worm up little bit, then you have to experience a loud noice from the older conditioner all night. Basically there is no service in the hotel, the room is clean, but the stair to the room so dirty. Not worth for you paid such high price to stay there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean, Verona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, really enjoyed my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

robert

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a great view.
Stayed 2 nights in Nov 2025

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

8/10 Good

GEOVANNY

Stayed 1 night in Oct 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and price were great. The room was big for a city hotel and clean. This is a walk-up and the steps are very very steep. The water pressure in the shower was poor and the temperature was scalding hot. There is no staff so we would have had to call or text.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No TV and no parking was a bummer. As long as you have your own laptop w/ Netflix or Amazon Prime & you are Ubering/Lyfting everywhere - it's perfect. The bed was SO COMFORTABLE!
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Laxmiprasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Abdullah

Stayed 4 nights in Sep 2025

8/10 Good

Joy N

Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room, great location. Older building with charm. Had a lovely stay.
Stayed 2 nights in Sep 2025