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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

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Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Lobby
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪5 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪21 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(273 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(112 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(53 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Sofabed, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Work Desk, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and a fitness center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Chicago Lombard. During your stay, you're just a quick walk from Yorktown Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 8 minutes by foot from Yorktown Shopping Center and a 4-minute drive from Advocate Good Samaritan Hospital
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.

This Lombard hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1709 out of 2548 reviews
Rating 8 - Good. 509 out of 2548 reviews
Rating 6 - Okay. 188 out of 2548 reviews
Rating 4 - Poor. 78 out of 2548 reviews
Rating 2 - Terrible. 64 out of 2548 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael Ting-Fung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay at the SureStay Plus Hotel in Lombard. The room was comfortable and clean, the breakfast had a good variety. When my room wasn’t cleaned one night, Patrick at the front desk was very helpful — he gave me fresh towels right away and confirmed that my room would be cleaned the next day. Really appreciated his friendly attitude and great service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Joan Manuel

Stayed 1 night in Nov 2025

10/10 Excellent

Frieda

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahmad

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Nov 2025

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was horrendous this time just rude and disrespectful. Wouldn't even let me finish a sentence before he was cutting me off. Didnt want to give a name neither.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel, Torrance

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room clean as always.
Stayed 3 nights in Nov 2025

8/10 Good

Wilfred

Everything is good. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above Staff , amenities , quietness and cleanliness!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gaynell

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The t rooms was spotless
Stayed 5 nights in Oct 2025

10/10 Excellent

shoaib

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Sep 2025

8/10 Good

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 5 nights in Oct 2025

8/10 Good

john

Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast OK eggs were dry sausage was dry. Everything else was decent.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Very clean room. Excellent breakfast with several options! Excellent staff!
Stayed 7 nights in Oct 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2025

4/10 Poor

Gloria, Indianapolis

Travelled with family, Travelled with partner
Disliked: Amenities
Room was aged and had a rusty nail sticking up out of torn carpet on which I stepped and screamed. It did not break skin and I reported it. Not convinced that they will fix it. Whole hotel had a toxic odor and the water, including water in container at breakfast tasted horrible. We were awakened by dogs barking and whining in room next to us at 6 am on first day. Called front desk and person tried to sort it out as best as he could. Nice people though. Food quality was low.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2025

8/10 Good

Kristle

Liked: Cleanliness, property conditions & facilities
Very clean. Strong wifi and decent complimentary breakfast. Wasn't a fan of how loud the air handler was and the shape of the floor of the tub made for an uncomfortable shower. The bed was also a bit too firm for me. All in all, I would stay here again. The pros outweigh the cons
Stayed 4 nights in Oct 2025

8/10 Good

PASCAL

Stayed 4 nights in Oct 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service
The room smelled of marijuana when we checked in, but we were in a rush to get to an event and didn't have time to change it. Later that night when we settled in, we noticed the ceiling leaking. We called the desk and Patrick was spectacular about getting us a new room and taking great care of us!
Stayed 2 nights in Oct 2025