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4.0 out of 5

"Great place to stay , staff very friendly, bed very confortable , everything ( dinner, shopping) around the hotel. Just to say 1 thing, room was a bit ... " More

By a verified traveller on Tue 16 May 2017

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft, Multiple Beds, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Robey, Chicago, a Member of Design Hotels. During your stay, you're just a quick walk from Milwaukee Avenue. Enjoy features like 3 bars, a restaurant and a gym.

  • Enjoy American cuisine while dining at Cafe Robey
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests speak favourably about the clean guestrooms and the restaurant
  • 6 minutes by car from Museum of Contemporary Art Chicago and 6 minutes from Art Institute of Chicago

The Robey, Chicago, a Member of Design Hotels ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Robey, Chicago, a Member of Design Hotels

Everyone (1)
4 out of 5
Great place to stay , staff very friendly, bed very confortable , everything ( dinner, shopping) around the hotel. Just to say 1 thing, room was a bit small.

Posted by on 16 May 2017

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 4 October to 7 May:

  • Swimming pool

Property Features

The Robey, Chicago, a Member of Design Hotels offers its guests a seasonal outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Event space at this hotel measures 1250 square feet (116 square metres) and includes conference space. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly The Robey, Chicago, a Member of Design Hotels. You'll have access to the health club at a partner property. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 89 guestrooms or units
  • 13 levels
  • 2 buildings
  • 3 bars or lounges
  • 1250 sq ft of conference space
  • 116 sq. m of conference space
  • Built in 1929
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Clybourn Station (1.6 km / 1 mi)
  • Metro station: Damen Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Robey, Chicago, a Member of Design Hotels offers 89 air-conditioned accommodations with free minibar items and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Cafe Robey – This restaurant specialises in American cuisine and serves breakfast, brunch, dinner and light fare.

Clever Coyote – On-site cocktail bar. Open daily.

Up Room – On-site rooftop bar. Open daily.

Cabana Club – This rooftop bar is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre, a seasonal outdoor pool and complimentary bicycles.

Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Guest will receive an email before arrival 72 hours
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.65 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 20 for adults and from USD 8 to 20 for children
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Robey Hotel Chicago
  • Robey Hotel
  • The Robey
  • The Robey Chicago a Member of Design Hotels
  • The Robey, Chicago, a Member of Design Hotels Hotel
  • The Robey, Chicago, a Member of Design Hotels Chicago
  • The Robey, Chicago, a Member of Design Hotels Hotel Chicago

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.