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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Welcome to the Hilton Honors reception area, where guests can check in and relax in the comfortable seating area.
Enjoy a convenient food service area with a central counter, refrigerated display case, and coffee machine.
Experience the comfort of a modern hotel with a convenient entrance and ample parking.
Two single beds with white linens and a central nightstand with a lamp, set against a blue accent wall.
Productive workspace with a long table and comfortable seating area, offering a view of the outdoors.

Popular amenities

  • Housekeeping

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪5 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 46.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Tru by Hilton Naperville Chicago. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from Topgolf and a few minutes from Odyssey Fun World
  • Cats and dogs welcome for a fee
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Naperville hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 796 reviews
Rating 8 - Good. 150 out of 796 reviews
Rating 6 - Okay. 61 out of 796 reviews
Rating 4 - Poor. 22 out of 796 reviews
Rating 2 - Terrible. 35 out of 796 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volleyball weekend

Charita was amazing! She was working by herself and still was cheerful and welcoming. The pancake maker… omg! Could hear the people walking above me in the middle of the night; but I will just request a high floor next time.
Stayed 1 night in May 2025

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the staff being great and the stay in general, the breakfast options were some of our favs!
Stayed 2 nights in May 2025

10/10 Excellent

Jeff, Knoxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the common area, the pool table and the staff was so friendly! Thank you all so much!!!
Stayed 3 nights in May 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Apr 2025

10/10 Excellent

Mingyin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here its the best hotel for the price in the area
Stayed 1 night in Apr 2025

10/10 Excellent

Adinarayana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It met our needs
Stayed 2 nights in Apr 2025

10/10 Excellent

osazee, Lawrenceville

Stayed 3 nights in Apr 2025

8/10 Good

ERLINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

So Youn

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the nicest stay! This is going to be our new go-to hotel when we come to town. The service and staff were outstanding. The free breakfast is excellent. Great variety and constantly replenished. Comfy bed too. Highly recommend!
Stayed 4 nights in Apr 2025

6/10 Okay

Eve

Stayed 1 night in Apr 2025

8/10 Good

Hengameh

Liked: Cleanliness
No coffee maker in the room
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and breakfast option is great and easy to access property from multiple entrances and ample parking.
Stayed 4 nights in Mar 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities
I didn't like the fact I had a concern and the over night staff was very rude other than that everything else was nice and the other staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay here was nice. Rooms were clean and the bed was comfortable. First time staying at this property and would definitely stay again, if time permits.
Stayed 1 night in Apr 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Melinda, Byron

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Lukas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed there for an hour and left people on my floor smoked or vaped weed I can’t stand the smell , when I called them they said it’s non smoking facility when I told her to go and check it she said she can send someone , and nothing was done
Stayed 1 night in Apr 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Stayed 1 night in Apr 2025

6/10 Okay

Cheri

Liked: Cleanliness, property conditions & facilities
Room space good Shower hot water was just warm, could have been hotter. Had to ask for soap for shower. Did replace clean towels but did not makeup beds. Rooms are a little thin. Could hear person on other side snore. Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

earlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!!
Stayed 2 nights in Mar 2025