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Tru by Hilton Naperville Chicago

2.5 star property

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Photo gallery for Tru by Hilton Naperville Chicago

Lobby
Basic Double Room, 2 Queen Beds
Indoor pool
Exterior
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪35 min drive‬
  • Place, Wrigley Field
    ‪52 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(64 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

Towels

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Towels

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for King Room With Tub-Mobility Accessible

Bathroom

King Room With Tub-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Walk In Shower

Towels

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Towels

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Towels

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

Similar properties

Standard Room, 1 King Bed, Non Smoking, Jetted Tub
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is €81
includes taxes & fees
5 Apr - 6 Apr
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About this property

Tru by Hilton Naperville Chicago

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Tru by Hilton Naperville Chicago. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Topgolf and a few minutes from Odyssey Fun World
  • Cats and dogs welcome for a fee
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Naperville Chicago also features coffee/tea in a common area, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Naperville hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 990 reviews
Rating 8 - Good. 184 out of 990 reviews
Rating 6 - Okay. 85 out of 990 reviews
Rating 4 - Poor. 33 out of 990 reviews
Rating 2 - Terrible. 40 out of 990 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Courtney

Stayed 4 nights in Dec 2025

10/10 Excellent

Patrick, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Every person working was a delight. We will definitely book here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean, quite floor considering there were pets allowed. Very attentive, accommodating and friendly staff, main area was clean. Prices were very reasonable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jianan

Stayed 1 night in Dec 2025

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy this Tru Hotel; it was our second stay. Great location! Friendly, helpful staff. Clean rooms with superb pillows, and nice, bright bathroom lighting. We like their nice assortment of breakfast selections too.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Trina

Stayed 1 night in Dec 2025

10/10 Excellent

Chen

Stayed 4 nights in Dec 2025

10/10 Excellent

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value. Rooms were clean, staff was friendly, and a good array of amenities. Would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Chen

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clen room, comfortable bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauri

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and the pancake meaker at breakfast was top notch!
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience all around
Stayed 1 night in Oct 2025

2/10 Terrible

Courtney

Disliked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Ken

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
It is a nice hotel, but we were surprised when someone opened our door, without a key, and walked into our room. She had been moved to a room that locked, forgot something in our bathroom, and came to retrieve it. I don't think it should have been rented to us when someone was must moved due to the door not locking from the outside. The manager said he would resolve the issue but we haven't heard anything from him.
Stayed 1 night in Nov 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this location. Well maintained. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Everett, Acworth

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Breakfast had lots of great options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, hotel was excellent! Loved the 24 hour coffee/tea/cocoa bar and the breakfast was awesome! Definitely recommend and will be using this hotel next time I’m in the area!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jimmy

Stayed 1 night in Nov 2025