voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Exterior
Property video
Bar (on property)
Lobby
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(53 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(63 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(42 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

voco Chicago Downtown - Riverwalk by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown - Riverwalk by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 15 meeting rooms
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk
Voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 63 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2412 out of 3708 reviews
Rating 8 - Good. 669 out of 3708 reviews
Rating 6 - Okay. 295 out of 3708 reviews
Rating 4 - Poor. 153 out of 3708 reviews
Rating 2 - Terrible. 179 out of 3708 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Janiah

Stayed 2 nights in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Yup n yessir
Stayed 1 night in Dec 2025

8/10 Good

Almer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff. Only drawback is you have to take 2 elevators to get to your room. Other than that we were happy with our stay
View from our room
View from our room
View from our room
View from our room
Stayed 3 nights in Dec 2025

10/10 Excellent

R Greg

Stayed 2 nights in Dec 2025

6/10 Okay

Guadalupe

We had a complaint about the cover sheets being smelly and stained our first night there. Plus, the WiFi would lag.
Stayed 4 nights in Dec 2025

10/10 Excellent

Crystal

Stayed 1 night in Dec 2025

10/10 Excellent

Nhung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location near everything. The subway and bus stops were nearby if needed. The hotel is beautifully decorated. The lobby on the 15th floor had beautiful Christmas trees and views of other buildings. The room was comfortable and clean with view of the city. The only thing I didn’t like is that you have to take the elevator from the 1st to 15th floor then go to another set of elevators to go up to your room. It’s a bit of walk if you have a lot of luggages. Other than that, everything was wonderful including the staff. I would definitely stay here again at my next visit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sasank

Stayed 1 night in Dec 2025

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and city view we loved ❤️🤗.
Stayed 1 night in Dec 2025

6/10 Okay

Georgetta

Liked: Cleanliness, property conditions & facilities
No valet or underground parking without going outside in the cold
Stayed 2 nights in Dec 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very polite and helpful when needed. The rooms and common areas were very clean at all times.
Stayed 5 nights in Dec 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. Erika at the front desk is great, I will definitely be back
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was one of our favorite hotels that we stayed at. The view was great and it was in a great location to a walk to nearby bars or restaurants. The staff was awesome. We only stayed for two nights and they still came to clean our room while we were gone during the day and they even held our bags while we went for breakfast in the morning after checkout before our flight came.
Stayed 2 nights in Dec 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff was awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

Belkis

Great
Stayed 2 nights in Dec 2025

8/10 Good

Deanne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The towels were rough and abrasive, and the carpeting was old.
Stayed 3 nights in Dec 2025

10/10 Excellent

shicka, New windsor

Stayed 1 night in Dec 2025

10/10 Excellent

Maurice

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jayshawn

Liked: Cleanliness, staff & service, property conditions & facilities
All around good
Stayed 2 nights in Dec 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, clean rooms and really great breakfast buffet.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location for a Chicago stay. It's away from most of the busy downtown intersections, so no loud sirens & horns all night. Great bar and food in the lobby. Beds & Pillows are very comfortable. We had the corner room suite and it was a GREAT view. Only downfall was the Breakfast, it's not complimentary. I'd give the hotel 5 stars if it was.
Stayed 2 nights in Dec 2025

10/10 Excellent

Garica

Stayed 1 night in Dec 2025

4/10 Poor

Nathaniel

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water, water stains on ceiling, & plugs not working
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawntez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 2 nights in Dec 2025