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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
Property video
Meeting facility
Lobby
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(28 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(57 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(40 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Holiday Inn Chicago Dwtn - The Mart by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,983 reviews
The price is €98
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Chicago Dwtn - The Mart by IHG

About this property

voco Chicago Downtown - Riverwalk by IHG

Riverwalk hotel with a 24-hour fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown - Riverwalk by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 15 meeting rooms
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk
Voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

Reviews

voco Chicago Downtown - Riverwalk by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2119 out of 3293 reviews
Rating 8 - Good. 602 out of 3293 reviews
Rating 6 - Okay. 276 out of 3293 reviews
Rating 4 - Poor. 142 out of 3293 reviews
Rating 2 - Terrible. 154 out of 3293 reviews

Reviews

10/10 Excellent

Ashley m

Stayed 1 night in Aug 2025

10/10 Excellent

Tsion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience, breakfast was great!
Stayed 1 night in Aug 2025

10/10 Excellent

bruno

Stayed 2 nights in Jul 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Amenities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Javier Ruben

Stayed 6 nights in Jul 2025

4/10 Poor

Kay

Travelled with family
Disliked: Staff & service
Took an hour to check in, staff requested a copy of credit as travler didnt have one, sent it, then requested copy of drivers license, sent it , then requested a copy of credit card with travlers name, sent it. Everything asked for was given yet they kept asking for more. Over an hour to check in. Only 3 travlers, one adult 2 kids
Stayed 2 nights in Jul 2025

10/10 Excellent

Dulce, Rockford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area. Pool was okay. Friendly staff. Amazing room views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hibah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bday trip

Our room was clean, the staff was nice and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

aleesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice and Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with lovely views. Steps to the River walk! Friendly staff, impeccably clean.
Stayed 3 nights in Jul 2025

4/10 Poor

Allison

Travelled with partner
Liked: Staff & service
Noisy hotel, elevator is loud and could be heard all hours of the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was stains on the ceiling and as well as the bathroom had stains all in the shower like it's mold
Stayed 2 nights in Jul 2025

10/10 Excellent

Winnie Kawai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location. Walkable to all major attractions.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nadia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is specific for the front desk staff* Room was filthy! The bathroom sink was dirty has mold all around. The shower wasn’t draining. The bath tub shower had very low pressure. The air conditioner unit was absolutely disgusting and full of dust grossly visible inside around the vent looks like it has not been cleaned in years. I asked twice to be moved to another room the front desk lady Lucila was very rude didn’t greet me and was giggling and talking to other employees. When I explained to her the issue she refused to change my room. They eventually sent someone to my room to fix the issue with sink and shower head. The sink issue still continued after he left. The following day I woke up coughing from the dust. There was also a large spill from a drink in my hallway I had stopped at the desk before I left for dinner and notified Lucila and also showed her pictures. When I came back 4 hours later the spill was still there. Had to notify the front desk again of course she wasn’t there it was another employee he immediately called someone to clean it. Front desk staff here does not care at all about customer service, customer concerns or cleanliness of the rooms. Staff at the bar/dining area were all great and helpful.
Stayed 3 nights in Jul 2025

2/10 Terrible

mcarthur

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuliya

Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Property conditions & facilities
The breakfast buffet was our favorite part just about everything was offered only thing missing was biscuits and gravy! The staff was amazing, hotel was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept it simple with the parking. People were friendly. One elevator was down. That was the only problem. 15th floor up.
Stayed 2 nights in Jul 2025

8/10 Good

Riya

Stayed 4 nights in Jul 2025

10/10 Excellent

Spasimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Godfred, Tema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025