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WoodSpring Suites Carol Stream - Chicago

2.5 star property

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Photo gallery for WoodSpring Suites Carol Stream - Chicago

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)
Exterior
Interior detail
Lobby
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
1160 N. Gary Ave., Carol Stream, IL, 60188
  • Place, Xtreme Trampolines
    ‪4 min drive‬
  • Place, Schaumburg Convention Center
    ‪21 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪28 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

WoodSpring Suites Carol Stream - Chicago

Suburban hotel in Carol Stream with free parking
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available once per stay.
WoodSpring Suites Carol Stream - Chicago offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Flat-screen televisions come with premium digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Carol Stream hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided once per stay.

During your stay at WoodSpring Suites Carol Stream - Chicago, you'll be within walking distance of Xtreme Trampolines. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 5-minute drive from Xtreme Trampolines and 6 minutes from Bloomingdale Park District Museum
  • Dogs welcome for a fee (restrictions apply)
As a guest of WoodSpring Suites Carol Stream - Chicago, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. WoodSpring Suites Carol Stream - Chicago also features express check-out and an elevator. Limited free parking is available on a first-come, first-served basis.

This Carol Stream hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 5 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Laundry fee: USD 9.87 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 17 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Chicago Carol Stream Hotel
WoodSpring Suites Chicago Carol Stream Hotel
Hotel WoodSpring Suites Chicago Carol Stream Carol Stream
Carol Stream WoodSpring Suites Chicago Carol Stream Hotel
Hotel WoodSpring Suites Chicago Carol Stream
WoodSpring Suites Chicago Carol Stream Carol Stream
WoodSpring Suites Hotel
WoodSpring Suites
WoodSpring Suites Chicago Carol Stream
WoodSpring Suites Carol Stream - Chicago Hotel
WoodSpring Suites Carol Stream - Chicago Carol Stream
WoodSpring Suites Carol Stream - Chicago Hotel Carol Stream

WoodSpring Suites Carol Stream - Chicago Reviews

Reviews

6.8
Rating 10 - Excellent. 116 out of 345 reviews
Rating 8 - Good. 64 out of 345 reviews
Rating 6 - Okay. 52 out of 345 reviews
Rating 4 - Poor. 52 out of 345 reviews
Rating 2 - Terrible. 61 out of 345 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Cynthia

Business traveller
There was cockroaches in the bathroom
Stayed 7 nights in Oct 2025

8/10 Good

Bethenia

Stayed 1 night in Nov 2025

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This property seems to be a haven for transients. It doesn't seem to be a hotel. There are a lot of people milling about at all hours by the entrances smoking. The room was bare-bones functional. The lobby and hallways had a peculiar odor. (My husband referred to it as the smell of desperation.) The room was clean but completely sterile. Only ceiling lights, no lamps for reading. No coffee anywhere; not even in the lobby. I guess to be fair I read that you had to bring your own stuff, but who brings a coffeepot for a two night visit to relatives? Whoever was staying in the room above stomped around all night, and I mean all night, or else they were bouncing a basketball. It woke up us both nights. Not sure how you pace in a room that size but it was totally annoying. So I won't be staying there again. If it had been a cheaper room, I might have understood, but it was more expensive than the Hampton Inn down the street and Hampton has a free breakfast.
Stayed 2 nights in Oct 2025

4/10 Poor

Paul

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This should not be classified as a hotel. It is more long term housing for the homeless - which is admirable. However, I would not recommend it for travelers. While the staff are friendly, especially Eric, who manned the desk for the whole weekend we were there, we did not feel comfortable staying at the hotel. There were several people who hung around and many seemed to be using something. They were polite and non-threatening, and it gave us a greater empathy for people with their lifestyle but the constant smell of cannabis in the halls was off-putting. It also permeated our room, and was not a pleasant smell for us. The military style metal beds were not terribly comfortable and the rooms only contained the bare essentials. It was not what we would expect for a hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Adora

Liked: Amenities
Good clean and safe
Stayed 4 nights in Sep 2025

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 3 nights in Aug 2025

2/10 Terrible

Rocio

Had to wait around 20ish mins to have someone open
Stayed 1 night in Aug 2025

4/10 Poor

Francisco

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Abdullokh

Stayed 1 night in Aug 2025

6/10 Okay

Erik

Disliked: Property conditions & facilities

Noisy neighbors, worn furniture

It was ok. The lobby is locked 24/7, and not always attended. We had neighbors upstairs who were noisy at all hours. The chair in our room was a little threadbare. There's a kitchenette, but if you don't have utensils, you have to rent them. No free coffee, you have to rent a coffee pot. No breakfast. It was a little on the pricey side due to the lack of amenities. There was only one nightstand, and one side of the bed was flush with the bathroom wall, which was inconvenient. I'd give it a pass, and maybe stay at the Holiday inn Express next time.
Stayed 1 night in Aug 2025

2/10 Terrible

Kandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

I will NEVER stay at this hotel again. The whole hotel smelled damp and gross. When I got my room there was only a one “2 bed” left so I got. The manager lady called me the day before my trip saying they overbooked and if I wanted to downsize she would give me money back. I did downsize to a ONE bed. I never got one dollar back. Staff did not even acknowledge me when I left at checkout. HORRIBLE PLACE DO NOT STAY HERE
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Stayed 1 night in Jul 2025

6/10 Okay

Marie

Stayed 1 night in Aug 2025

4/10 Poor

Karen, Schaumburg

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Arun kumar

Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room I was given was so dirty I couldn't stay in it. I was given a new room to stay in that was clean. I was told I would be refunded for one night and have not received a credit yet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hunter

Travelled with partner
Liked: Staff & service
Amazing stay! Very accommodating.
Stayed 2 nights in Jul 2025

2/10 Terrible

Tomas

Disliked: Cleanliness, staff & service, property conditions & facilities
4 cop cars were there when I pulled up, 4 loud women in the lobby when I showed up were trying to fight another woman outside and 1 of them worked and lived at the hotel. Guy checked me into a room someone was already staying at. There were people having a kick back party in the back parking lot, could smell weed in the hallways, very noisy, had a guy playing guitar at 10:30 pm in his room. Avoid this hotel at all costs
Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Have a lot of long term residents here.
Stayed 2 nights in Jul 2025

2/10 Terrible

James, Bartlett

Travelled with partner
Disliked: Amenities
The office is closed at 10. The “attendant” took her sweet time to get there & was very rude & dumb.
Stayed 1 night in Jul 2025

10/10 Excellent

Hunter

Stayed 2 nights in Jun 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025