Woodspring Suites Downers Grove - Chicago

2.5 star property

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Photo gallery for Woodspring Suites Downers Grove - Chicago

Suite, 1 King Bed, Accessible, Non Smoking
Fitness studio
Concierge desk
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
2751 Ogden Avenue, Downers Grove, IL, 60515
  • Morton Arboretum
    ‪1 min drive‬
  • Yorktown Shopping Center
    ‪5 min drive‬
  • College of Dupage
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪27 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Woodspring Suites Downers Grove - Chicago

Hotel in Downers Grove with free parking
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Woodspring Suites Downers Grove - Chicago offers 122 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Our customers tell us they can't get enough of the helpful staff at Woodspring Suites Downers Grove - Chicago. During your stay, you'll be close to Morton Arboretum. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 5 minutes by car from Sea Lion Aquatic Park and 5 minutes from Benedictine University
  • Dogs welcome for a fee (restrictions apply)
As a guest of Woodspring Suites Downers Grove - Chicago, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This Downers Grove hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Entertainment

  • Flat-screen TV

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night, plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites Downers Grove - Chicago Hotel
Woodspring Suites Downers Grove - Chicago Downers Grove
Woodspring Suites Downers Grove - Chicago Hotel Downers Grove

Woodspring Suites Downers Grove - Chicago Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 324 reviews
Rating 8 - Good. 72 out of 324 reviews
Rating 6 - Okay. 39 out of 324 reviews
Rating 4 - Poor. 24 out of 324 reviews
Rating 2 - Terrible. 38 out of 324 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was that this was an accessible room for a disabled person and I'm not disabled. It was awkward.
Stayed 1 night in Jun 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Price, but what price, service and comfort.

I'm glad we were able to arrive when we did. (9:30 pm ish)...Wednesday, June 18th....BECASUE... Half an hour later, and we would have been stuck with ZERO way to get to our room. The gentleman (who was working the desk until half an hour later)... informed us that their front desk doesn't stay open after 10 pm. EVER. he did nto indicate that there was any overnight person to help us OR you... Worse, is that had we arrived a DAY later, (Juneteenth), we would have also been on our a**es because the front desk was closed ALL day long. Not a single person was available that day except for a skeleton cleaning staff. And oh yeah, if you want additional towels, sheets, etc, you PAY for them. Another hidden uh-oh. The room we had was beautiful, but the place (being new) smelled like glue and heavy men's cologne.(Which could have been a cleaning product) This property, being an extended stay, had people of all sorts in and around the building. It wasn't ghetto, but... An interesting spiff was that the building was pretty much inaccessible unless you had your room card. You could get to the front desk, but little else, which was reassuring. We weren't really unhappy, we were happy with the price, but there are a few things that they need to BOLD print on any online resources to ensure guests have a pleasant stay and arent left in the hot (which it was), or cold. The shower pressure was also pretty gross, but I attributed that to water saving etc. We rated it as seen to us.
Stayed 4 nights in Jun 2025

8/10 Good

MELANIE

Disliked: Amenities
Stayed 2 nights in Jun 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably Price and Clean, Unhappy Clerk

The room was great for the price and super clean. We actually really enjoyed it. The only reason I am giving a slightly less favorable review is because of the clerk. She was pretty miserable and complained to us about how she came from her other job. She also went on a rant about how people can be so stupid. Later on, she looked like she wanted to attack me when I asked for an iron and a hair dryer at separate times. I think regardless of circumstance, I should be able to go to the front desk of a hotel I am paying to stay at and be able to ask a question without any grief.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cindy at the front desk is amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the front desk was helpful & friendly. The ladies were very attentive & clean. My room was very clean & well accommodating. My only complaint is my pillows were pancakes. Great stay would visit again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained facility. Consistently meets expectations.
Stayed 5 nights in Jun 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have Been Here for an extended Time, It's a pain Getting your room serviced even if only Once a month! It's not the staff, it's the fact that there are not enough people working! The Staff need more Help, and it should not be the Guests problem.
Stayed 7 nights in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was so kind and welcoming!
Stayed 1 night in Jun 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not a good stay

When we checked in, we were told that we had to wash our own linens and that we would have to buy toilet paper. Toilet paper was overpriced.
Stayed 1 night in Jun 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a good stay

We were told we had to wash our own towel and we would have to pay for towel paper and they were over charging . I have never been to a hotel where we had to pay for simply towel paper
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Clean. Quiet. Exactly what I was looking for. Close to literally everything. I will stay here again.
Stayed 3 nights in Jun 2025

4/10 Poor

TITUS

Stayed 1 night in Jun 2025

2/10 Terrible

Ghisan

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After hours, check-in was handled by the overnight clerk. She was very friendly answered questions was quite efficient. Broom was reasonably clean and reasonably comfortable. Overall, for the price I would say this was a bargain
Stayed 1 night in Jun 2025

6/10 Okay

CHRISTIE

Business traveller, Travelled with partner
Disliked: Amenities
I likely won’t return
Stayed 2 nights in Jun 2025

10/10 Excellent

Coral

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

liece

Stayed 1 night in Jun 2025

8/10 Good

Natali

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
it was a little difficult to check in for an after hours check in. the phone that's available to call the front desk doesn't work at all, but the people at the front desk did eventually help us out. they were amazing and so helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Nouman

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t able to sleep could hear the noice of steps on roof throughout night , I just wasted my money
Stayed 1 night in Jun 2025

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe. Convenient parking and location.
Stayed 3 nights in May 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As Hotel gets busier and shortage of staff(mostly housekeeping) really shows. Been a Guest for a extended time. I ask is the GM a Boss or a leader? The front Desk has a very hard time keeping everything together with a shortage of leadership.
Stayed 7 nights in May 2025