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Hotel Escala

3.0 star property

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Exterior detail
Interior
Breakfast, lunch and dinner served
Deluxe Double Room, 1 King Bed
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Elias Aguirre 478, Chiclayo, Lambayeque, 14001
  • Place, Santa Maria Cathedral
    ‪3 min walk‬
  • Place, Provincial Municipality of Chiclayo
    ‪3 min walk‬
  • Place, Mercado Modelo
    ‪9 min walk‬
  • Airport, Chiclayo (CIX-Capitan FAP Jose A. Auinones Gonzales Intl.)
    ‪4 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About this property

Hotel Escala

This smoke-free hotel features a restaurant, 24-hour room service, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Escala offers 20 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Escala, you're just a quick walk from Plaza de Armas. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the diner
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Plaza de Armas and 4 minutes by foot from Provincial Municipality of Chiclayo
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Hotel Escala also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3-star Chiclayo hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20600470206
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

HOTEL ESCALA Chiclayo
ESCALA Chiclayo
HOTEL ESCALA Hotel
HOTEL ESCALA Chiclayo
HOTEL ESCALA Hotel Chiclayo

Hotel Escala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Jimmy

Liked: Cleanliness
Decía con aire acondicionado y no tenía ... calor terrible
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Nestor

Disliked: Staff & service
Mi entacia no fue buena, en resumen el check in todo normal, el desayuno es un semi-buffet no hay mucha atención, la habitación a primera vista parece buena pero cuando uno lo va utilizando no es ni comoda, la almohada era muy dura, pedí que se me cambiarán con una más blanda pero no había, el check out muy malo, bueno la ubicación si me pareció q está muy cerca a la plaza principal.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del desayuno, por todo lo demás todo bien la limpieza
Stayed 1 night in Jan 2020
Verified

8/10 Good

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities

Normal

Normal, solo para dormir.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Beim Einchecken hat man zuerst unsere Buchung nicht gefunden. Danach bekamen wir ein Zimmer ohne Fenster. Es war sehr heiss und stickig. Wir hatten die ganze Nacht den Lärm der Reception und einer Disco.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a una cuadra y media de la plaza principal. Limpio. Buen servicio. Camas confortables.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage, modernisiert und aufmerksames Personal

Die Dusche hat nur ein Glas zur Hälfte., dadurch ist immer eine große Wasserpfütze im Bad. Die Fenster befinden sich im Innenhof und haben nur eine Rollo zum verdunkeln, ein Vorgang der einen Sichtschutz bieten würde und es erlaubt Tageslicht im Zimmer zu ermöglichen wäre angebracht! Das Zimme verfügt zwar über einen Ventilator, der jedoch trotz kleinster Stufe zu stark ist und zuviel Lärm verursacht. Hotel hat zwar keinen Lift, aber die Koffer wurden uns hinauf und hinunter getragen. Das Frühstück ist ausreichend und in Buffetform. Gefehlt haben nur Brötchen, es gab immer nur Sandwichbrot geschnitten.....
Stayed 5 nights in May 2019
Verified

6/10 Okay

CarlosQuiñones

Liked: Staff & service
Disliked: Property conditions & facilities
Muy bien ubicado, limpio, personal muy amable, pero habitaciones muy pequeñas.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely more than a 2-star hotel. Downtown location, close to sights. Bus stations, colectivo and micro stations are at 10-15mins walking distance. Lots of small stores, Metro grocery is just 2 blocks away. The room looks like in a boutique hotel. Very modern look, sparkling clean. Small, but functional bedroom, comfortably spacious bathroom and shower. Finally a bathroom where you have sufficient space to put your toiletries. Staff is very kind and helpful, even gave breakfast a bit earlier, when I had to leave for an early morning bus. Negatives: My room had a window only to the inner courtyard, which amplified all the sounds - guests coming and going, noises from other rooms. Street noise. Hard bed and pillow.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me gusto la atención. No me gusto la hab 302 que era muy pequeña, la ventana daba al pasillo donde transitan los demás huéspedes, había demasiado calor en la habitación, el ventilador no ayudaba. Tampoco me gustó que no me den mi boleta de pago.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Javier Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
habitación acogedora, faltó un poco de ventilación, faltó mesita con silla
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Jorge Viorel

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel, bien para lo que se ofrece y para el precio de acuerdo a la zona. El desayuno muy elemental, podría variar un poco. Como sugerencia, se podría implementar aire acondicionado y elevar el precio de las habitaciones porque el ventilador no es suficiente para gente que no es de la zona. El personal muy amable, no tuve problemas en hacer el late check-out, se respeto el precio de la aplicación.
Stayed 4 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Do no go there in summer. Most rooms have no windows and no air conditioning. It's suffocating and hard to sleep.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Francois

Hôtel bien situé. Il est par contre très bruyant, et l'eau chaude est faible. Le petit déjeuner parfait.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

tommaso

Liked: Cleanliness
Disliked: Staff & service

Lo specchio

Hotel nuovo, pulito, con una buona posizione rispetto al centro, pessimo servizio, appena arrivato comunico che lo specchio del bagno non era presente. Hanno impiegato tre giorni mettermi uno specchio in bagno,
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Catherine

Great value, a little noisy though

Great hotel for the value. Good service, clean rooms, convenient location. Only a couple blocks from the main Plaza, however is located in a commercial street, so expect noise until pretty late, I'd recommend not to stay in a room with street view. Rooms are small... But good enough for a couple. They have breakfast in the morning... And it's pretty good! Is not a very spacious hotel, many stories building with 4-6 rooms per story, but good enough if you are passing through.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable atmósfera y excelente trato del personal

Me gustó mucho Chicago por su riqueza histórica,su rica gastronomía y su amable gente
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

ABG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, muy buen desayuno. Recomendado
Stayed 6 nights in Aug 2018
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Agradable ambiente. Buen servicio y bien ubicado
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Deanna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The staff was friendly and the location was good. The soap in the shower had been used and was full of hair. The bath mat was used and filthy. In the middle of the night some guy was banging on the door next to ours and the staff did nothing to stop it. The pictures of the property show a pool and hot tub but there is no pool nor hot tub. Terrible hotel and I would NEVER stay there again.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me robaron en este hotel

Todo estuvo bien el dia q voh a salir a tomar el 9avion a lima subi al 5 to piso al desayuno y mi hatacion la 305 3er piso al regresar encontre la puerta abierta y se robaron mi mochila agenda persobal y 2 celulares uno j7 y otro j7 neo de samsug me dicen q plquen nga ka denuncia si me estaba dejando el vuelo hoy compre un celular nuevo ojala se comuniquen conmigo y me recompensen en dinero lo robado, no hay seguridad
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Salvador A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen precio y buen servicio

El hotel está muy bien ubicado, precisamente en el centro de la ciudad, a pie puedes acceder muchos lugares interesantes, la limpieza de las habitaciones la realizan diario así como el cambio de ropa de cama y toallas, el wifi es de buena calidad así como el cable, como parte del precio te dan un desayuno muy bueno con mucha frutas y jugos naturales. El agua caliente algunas veces es problema pues cuesta que llegue a tu habitación, pero en términos generales lo recomiendo
Stayed 10 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth booking

Very nice and clean room. The breakfast was also pretty good, I was happy there was fruit available.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Stayed 1 night in May 2018
Verified

10/10 Excellent

Raúl Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel.

Muy buen Hotel, Recomendado!!
Stayed 1 night in May 2018