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Best Western Heritage Inn - Chico

2.5 star property

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Photo gallery for Best Western Heritage Inn - Chico

Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning

Explore the area

View in a map
25 Heritage Ln, Chico, CA, 95926
  • Place, Cinemark Tinseltown Chico 14
    ‪6 min walk‬
  • Place, Bowlero Chico
    ‪2 min drive‬
  • Place, California State University-Chico
    ‪3 min drive‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible 1 King Bed

A spacious lobby with a reception desk, seating area, and a view of the outside.

Accessible 1 King Bed

  • Sleeps 2

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About this property

Best Western Heritage Inn - Chico

An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Best Western Heritage Inn - Chico gets good marks from our customers. During your stay, you're just a quick walk from Cinemark Tinseltown Chico 14. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 7 minutes by foot from Cinemark Tinseltown Chico 14 and a 4-minute drive from California State University-Chico
  • Dogs welcome for a fee (restrictions apply)
Best Western Heritage Inn - Chico offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Heritage Inn - Chico. Limited free parking is available on a first-come, first-served basis.

This Chico hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Skyler

Liked: Cleanliness, amenities, property conditions & facilities
Our favorite place to stay when visiting the area. Rooms are clean breakfast is always delicious and the hot tub and pool area is great.
Stayed 1 night in Feb 2026
Verified

8/10 Good

alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
We had a great experience. Friendly staff, nice room and great breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Staff - very friendly Room - clean and a lot of room to move around
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, great customer service .
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms are big enough to move around, even with our dog. There is plenty of space to walk your dog on grass.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities
Staff and the breakfast I would give a eight for cleanliness
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Conceicao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good breakfast, easy check-in & checkout
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. There was a pin stuck in my sheet that i found before i stick myself thankfully. Breakfast was ok. Staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good but the shower took awhile to get hot and didn’t get hot enough. The beds were pretty firm so not as comfortable as we would have hoped for but it worked for what we needed. The breakfast was nice and the faculty was clean and well taken care of.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from the location, checkin, to the spotless room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!! Very clean room ! Breakfast was great !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean as always and the staff at the front desk are so nice and very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It was great. Hot tub was hot, cookies were fresh and the room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
thank you so much
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

pema

Liked: Cleanliness, amenities, property conditions & facilities
clean room, friendly staff, free parking on premise
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stanley

Clean, comfortable, safe, affordable, and a friendly staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lynn

Everything is always great we’ve stayed there the last two years. And we can bring our 🐕
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, nice options for breakfast. Easy parking and dog friendly.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Edy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and location was convenient for our trip.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, Very friendly and welcoming staff (all of them) Clean & comfortable. Felt very safe … me and my car. As BW is known for a good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This my go to place when coming to town to visit my dad. Nice quiet area over friendly staff. Plenty to choose food options several grocery stores in a few miles if you need anything.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Amenities
Room was big and spacious and clean. We were comfortable and enjoyed our stay. Hot tub was hot and clean, thanks
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kerri

Liked: Cleanliness, property conditions & facilities
Clean Room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Great stay.
Stayed 1 night in May 2025