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Heritage Inn Express Chico

2.0 star property

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Photo gallery for Heritage Inn Express Chico

1 bedroom, desk, blackout curtains, iron/ironing board
Suite, 1 King Bed
Front of property
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
725 Broadway St, Chico, CA, 95928
  • California State University-Chico
    ‪6 min walk‬
  • Bidwell Mansion State Historic Park
    ‪11 min walk‬
  • Bidwell-Sacramento River State Park
    ‪21 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Chico

Hotel with free breakfast, a short walk to California State University-Chico
An outdoor pool, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, multilingual staff assistance, and a vending machine are onsite.
Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Heritage Inn Express Chico, you're just a quick walk from California State University-Chico. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, a terrace, and a vending machine
  • Just a 5-minute walk from National Yo-Yo Museum and 8 minutes by foot from California State University-Chico
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at Heritage Inn Express Chico.

This Chico hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Lever door handles
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Chico
Heritage Inn Express
Heritage Inn Express Chico
Heritage Hotel Express Chico
Heritage Inn Express Chico Hotel Chico
Heritage Express Chico Chico
Heritage Inn Express Chico Hotel
Heritage Inn Express Chico Chico
Heritage Inn Express Chico Hotel Chico

Heritage Inn Express Chico Reviews

Reviews

5.8
Rating 10 - Excellent. 187 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 194 out of 1002 reviews
Rating 2 - Terrible. 256 out of 1002 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in May 2025

8/10 Good

Margaret

Stayed 2 nights in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Rooms were updated however a little overlooked towards sweeping etc
Stayed 2 nights in Apr 2025

4/10 Poor

Lewis

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I like the location and how convenient it was too walk to the plaza. I did not like how dirty the pool was, how they charged my card for my stay the night before arriving, or how minimal the breakfast was. The breakfast had the option between two small banana muffins, one raisin bagel, 3 pieces of bread, or cereal. (I didn't see milk.)
Stayed 2 nights in Jun 2025

2/10 Terrible

Byron

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was cool
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was not happy. Staff ways great, parking was good. But the room was not good at all the bed was low to the floor. The bathroom was not clean enough . Seen bugs in tub and in the room. We had four of us not enough towels for all of us. Breakfast was okay. Not hot breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to put my son in a hotel off and on for almost a month and the two ladies at the front desk were absolutely amazing with me and my son.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julieanna

Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Alejandra

Rooms were clean enough.
Stayed 3 nights in May 2025

6/10 Okay

Ruben

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Laura Ramirez

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found a cucharache in the bathroom. Breakfast was not really as they described
Stayed 1 night in May 2025

8/10 Good

Desiree, Chula Vista

Liked: Cleanliness, amenities, property conditions & facilities
The property, and my room, was clean, comfortable and everything worked. The furnishings and amenities were no frills, but that was to be expected for the reasonable rate. I was impressed by the little extras such as organic face soap and nice quality shampoo, conditioner and hand soap. Both of the front desk clerks were very friendly, welcoming and made me feel valued as a guest. The breakfast was average for continental fare. Real juice was a nice touch. If you need a clean, centrally located, fairly quiet place to stay for a night or two, look no further.
Stayed 1 night in May 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service
It is fine for the price. Very friendly and kind at the check-in counter. Close 10 minute walk to Chico State, great places to eat, and cute shops.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Stay

Room ok, needed some repairs in bathroom, need to mop floor, and let you know you have to ask for room cleaning service. Cost for first night 5x's their usual rate. Probably will not go there again.
Stayed 3 nights in May 2025

10/10 Excellent

Esmyrna

Travelled with partner
Liked: Cleanliness, amenities
It’s very comfy and ladies at desk were beyond sweet.
Stayed 1 night in May 2025

6/10 Okay

Anne, Poway

Travelled with partner
Disliked: Amenities, property conditions & facilities
The front desk people are very kind and helpful. The room was in need of repair and updating, so only a 1 star rating from us. The location was excellent for the college graduation.
Stayed 2 nights in May 2025

2/10 Terrible

joanna

Stayed 1 night in May 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and cordial, and they immediately responded when we asked for more pillows. It is an older hotel that is in need of renovation. The beds are very firm, and the pillows provided were very small and not enough in quantity. The rooms were clean and all of the standard amenities (hair dryer, coffee machine, microwave oven, mini fridge, individual room AC) were provided. The room doors need weather stripping to help insulate road noise from the neighborhood.
Stayed 2 nights in May 2025

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Perfectly adequate

It was fine. Our room was clean. We were within walking distance of the university and lots of restaurants. The woman who worked the mornings at the front desk was very friendly.
Stayed 2 nights in May 2025

2/10 Terrible

Pilar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old motel

The place is old, the rooms are dirty, this is NOT hotel this is a motel like motel 6
Super dirty
Floors had cracks
Bathroom dirty
Stayed 2 nights in May 2025

6/10 Okay

Rayne

Travelled with partner
Disliked: Amenities
You get what you pay for.
Stayed 2 nights in May 2025

6/10 Okay

Cuauhtémoc

Stayed 1 night in May 2025

4/10 Poor

Lori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke and it was hard to sleep on the spring mattress.
Stayed 1 night in May 2025

6/10 Okay

Diana

Disliked: Staff & service, amenities, property conditions & facilities
They had no breakfast and when they did the next day it was all frozen not edible at all it can actually be a health hazard having food out frozen with muffins I was in disgust and they were closed half the time in office couldn’t go in
Stayed 1 night in Apr 2025