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Hotel El Cason and Suites

3.5 star property

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Photo gallery for Hotel El Cason and Suites

Front of property
Property entrance
Meeting facility
Lobby
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Tecnologico 11315 Col Deportista, Chihuahua, CHIH, 31125
  • Place, Medical Star Hospital
    ‪6 min drive‬
  • Place, District 1 - Shopping Mall
    ‪6 min drive‬
  • Place, Distrito Uno
    ‪6 min drive‬
  • Airport, Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪22 min drive‬

Room options

View all photos for Single Room Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room Standard

  • 20 sq m
  • Sleeps 1

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • 20 sq m
  • Sleeps 2

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About this property

Hotel El Cason and Suites

Hotel in Chihuahua with free breakfast and a restaurant
A restaurant, a fitness center, and a conference center are available at this hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Hotel El Cason and Suites offers 84 air-conditioned accommodations with complimentary bottled water and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel El Cason and Suites, you'll be close to Medical Place. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Medical Place and 5 minutes from Autonomous University of Chihuahua
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 269 square feet (25 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at Hotel El Cason and Suites. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Chihuahua hotel.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Restaurante Candelaria - Onsite family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Candelaria

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (269 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • 3G smartphone data speed
  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1917076
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Cason Hotel Suites
El Cason Chihuahua
El Cason Hotel
El Cason Hotel Chihuahua
Hotel Suite El Cason
El Cason And Suites Chihuahua
Hotel El Cason and Suites Hotel
Hotel El Cason and Suites Chihuahua
Hotel El Cason and Suites Hotel Chihuahua

Hotel El Cason and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 5 out of 17 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tiffany

Disliked: Cleanliness
Did not stay there air conditioner did not work. I was moved to another room and the air conditioner was not working. While I waited for them to come and check the air I pulled back the bedding and the sheets were filthy dirty. I immediately left the hotel. The guy at the front desk wouldn’t refund my money.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everting
Stayed 3 nights in Sep 2022

2/10 Terrible

Osvelia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Fernando

Travelled with family
Disliked: Property conditions & facilities

Misleading description

Reserved because it said 2 king size beds, it was 2 small twin beds
Stayed 1 night in Nov 2020

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Brenda lizeth

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Stayed 6 nights in Mar 2024

10/10 Excellent

Raudel

Stayed 1 night in Mar 2024

4/10 Poor

Cecilia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No estaba disponible la alberca y no avisan
Stayed 1 night in Mar 2024

8/10 Good

Sonia Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato del personal muy atentos muy serviciales asi como los de su restaurante muy atentos los meseros y muy rico el desayuno 😎
Stayed 1 night in Feb 2024

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y el desayuno muy completo
Stayed 1 night in Feb 2023

2/10 Terrible

maria de los angeles torres

Travelled with partner
Mal porque tenían cerrada la alberca y por eso nos queríamos quedar ahí para disfrutar la alberca
Stayed 2 nights in May 2023

10/10 Excellent

Tonantzin

Liked: Cleanliness, staff & service
Es muy facil de llegar y el estacionamiento es amplio.
Stayed 3 nights in Mar 2023

8/10 Good

Silvana Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien

10/10 Excellent

Adrián

Stayed 2 nights in Dec 2021

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021