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Sheraton Chihuahua Soberano

4.0 star property

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Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Indoor wedding
Outdoor pool
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Place, Medical Star Hospital
    ‪10 min walk‬
  • Place, District 1 - Shopping Mall
    ‪14 min walk‬
  • Place, Distrito Uno
    ‪14 min walk‬
  • Airport, Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(45 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Chihuahua Soberano

Hotel in Chihuahua with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Chihuahua Soberano. During your stay, you're just a quick walk from Medical Place. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym and racquetball/squash
  • Within a 15-minute walk of Medical Place and Medical Star Hospital
Sheraton Chihuahua Soberano offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly Sheraton Chihuahua Soberano also features a terrace, a garden, and laundry facilities. Free self parking is available.

This 4-star Chihuahua hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to March 15 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from February 19 to April 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 342 for adults and MXN 174 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gamaliel

Stayed 1 night in Sep 2025

6/10 Okay

Hector

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we got was in bad shape, broken bathroom sink countertop, towel rack bent and ceiling drywall was in need of repair. Mentioned these things to the front desk and a wall outlet was the only thing repaired. We were never offered another room for our 5 night stay.
Broken bathroom countertop.
Bent towel rack.
Ceiling drywall
Curtains
Stayed 5 nights in Aug 2025

10/10 Excellent

roy

Stayed 1 night in Jun 2025

6/10 Okay

Susana Elizabeth García

Stayed 7 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Murilo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

4/10 Poor

Graciela, Denver

Travelled with partner
Disliked: Amenities
Room was dirty smelled bad
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Súper dirty Old They Need to remodel this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

julio nevarez

Stayed 1 night in Jul 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness
El personal muy amable, pero hubo muchos detalles en el cuarto, por ejemplo una cucaracha en el baño, y se preguntaran, UNA cucaracha solamente, bueno para ser un hotel de tan prestigiosa cadena pues si, eso es demasiado, y también la taza del baño se undia de que era de poquisima calidad, la luz de uno de los espejos no funcionaba, una de las lámparas tenia el foco fundido, solo habia un gamcho en el closet, no habia refrigerador, solo estaba el mueble donde se supone que va, era mi 1ra vez qué visitaba ese hotel y no me quedaron ganas de volverme a quedar...
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Amenities, property conditions & facilities
Clean and very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk ladies where great , very helpful ...tks we will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Celia

Stayed 3 nights in Jun 2025

10/10 Excellent

Adan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Armando

Liked: Cleanliness
Ok
Stayed 1 night in Jun 2025

2/10 Terrible

DORA AMELIA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Alondra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Stayed 1 night in Jun 2025

10/10 Excellent

florence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great though not an area to do anything within walking distance
Stayed 1 night in Jun 2025

4/10 Poor

Javier

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Tristísimo que hayan llevado a un hotel tradicional de Chihuahua a esto. Malas instalaciones, mal servicio, no regreso.
Stayed 1 night in Feb 2025

4/10 Poor

Ji Young

Business traveller
Disliked: Staff & service
It was my go to whenever I go to Chihuahua. But this time, a big disappointment. From luggage dragging bell man from not so friendly front desk.
Stayed 3 nights in May 2025

10/10 Excellent

María

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Elias

Stayed 2 nights in May 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025