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Tru By Hilton Chillan Ferrat

2.5 star property

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Photo gallery for Tru By Hilton Chillan Ferrat

Superior Double or Twin Room, 1 King Bed
A modern lobby with a central wooden reception desk, a circular ceiling light fixture, and a staircase in the background.
A modern hotel lobby with a reception desk, yellow chairs, and a circular ceiling light fixture.
A modern building with a glass facade and a unique angular design.
A modern lobby with a staircase, colorful wall art, and vibrant seating areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Avenida Libertad 455, Chillan
  • Place, Plaza Bernardo O'Higgins
    ‪3 min walk‬
  • Place, Museo Claudio Arrau
    ‪4 min walk‬
  • Place, Mercado de Chillán
    ‪10 min walk‬

Room options

View all photos for Superior Double or Twin Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, and a TV.

Superior Double or Twin Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a view of the city through large windows.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower

A modern hotel room with a large bed, a desk with a lamp, and a view of a cityscape through large windows.

Standard Room, 1 Queen Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, and a view of the city.

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Beds

Premium bedding, desk, laptop workspace, free WiFi

2 Twin Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Queen Mobility Accessible Roll In Shower

Premium bedding, desk, laptop workspace, free WiFi

1 Queen Mobility Accessible Roll In Shower

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Tru By Hilton Chillan Ferrat

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Tru By Hilton Chillan Ferrat offers 91 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads.

This Chillan hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Tru By Hilton Chillan Ferrat, you're just a quick walk from Plaza Bernardo O'Higgins. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Just a 4-minute walk from Museo Claudio Arrau and 10 minutes by foot from Mercado de Chillán
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Tru By Hilton Chillan Ferrat also features coffee/tea in a common area, laundry facilities, and room service (during limited hours).

Smoking is allowed in designated areas at this Chillan hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Tru By Hilton Chillan Ferrat has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 1-cm TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 20000 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 12000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 20000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 12000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru By Hilton Chillan Ferrat Hotel
Tru By Hilton Chillan Ferrat Chillan
Tru By Hilton Chillan Ferrat Hotel Chillan

Tru By Hilton Chillan Ferrat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 69 reviews
Rating 8 - Good. 13 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and very clean and neat!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great hotel. The staff were so helpful.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Shower was terrific
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Clean, well located , good views. The only drawback is that the rooms aren’t very soundproofed.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ausberto

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities
Very nice place, the staff was very attentive. rooms were as expected clean and nice. I had a bit of a confucion with the parking I parcked at a RESERVED spot but I honestly didnt see the sign.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
*
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tiny room with even tinier space for closet space. Breakfast ok. Dinner expensive, bland and blah - when asked about veggies in entre priced salad - waiter said only lettuce and tomatoes but no carrots, no onions, etc. Grilled chicken and salmon were good but does not come with anything else! Staff very nice specially Nicholas who spoke English. He was very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marlies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. The rooms are modern and the beds have duvets instead of blankets, which we really liked. Nicholas at reception was incredibly helpful and kind when checking us in. First time ever we have had staff speak Dutch to us at a foreign hotel.😍 Only point of improvement would be breakfast, the juice was not fresh but the kind with lots of added sugar and only runny scrambled eggs, no boiled eggs or the option of an omelette. These are minor things and we would definitely stay here again if we were in the area.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Daniel F.

Liked: Cleanliness, amenities
Staff was great, room was very small no suitable for 2 people. The worst part was the WiFi didn’t work at all in our floor, the 18th floor for all three days we were there, which made it very difficult to keep in contact with family outside Chile, specially during Christmas eve and Christmas Days, we were told by staff to come down to the mail lobby, which was not the best option.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
The doors were closed when we arrived and there was no signs or anything that you had to go around (they don't think?). Lucky the bar in the same building guided me to the other entrance. Same thing regarding elevators to rooms and elevators to parking, NO SIGNS. The worst is the parking garage, dark, no SIGNs at all. You see "Salida" but not arrow on what direction. We almost crash head on with another car that was going down the ramp when we were going up the ramp. We waste so much time trying to figure out the exit from the parking garage. Never again because of terrible garage.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Geovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe da manhã fresco e bem sortido.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff fue muy amable, nos dejaron
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MARGALIDA

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación y la vista espectacular!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Celso Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom. Tudo maravilhoso.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edson Roberto

Liked: Cleanliness, staff & service, amenities
Quarto limpo, equipe excelente.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dietwalt

Liked: Cleanliness, staff & service, amenities
Völlig unerwarteter hoher Standard für den Preis
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paola Andrea

Liked: Cleanliness, staff & service, amenities
La habitación estaba impecable, el personal muy agradable y atento. Estuvimos nuy a gusto
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Francisco

Me gusta que se expresen en español. Califique su atención por no tener vigente mi reserva debidamente pagada.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eduardo

si todo muy bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

JOSSELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

ELISSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito limpo
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã podia ser mais sortido
Stayed 1 night in Oct 2025