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Best Western Plus Regency Inn & Conference Centre

3.0 star property

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Photo gallery for Best Western Plus Regency Inn & Conference Centre

Exterior
Business centre
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Presidential Suite, Multiple Beds, Non Smoking, Kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
32110 Marshall Rd, Abbotsford, BC, V2T1A1
  • Place, Mill Lake Park
    ‪19 min walk‬
  • Place, MSA Arena
    ‪4 min drive‬
  • Place, The Reach Gallery Museum
    ‪6 min drive‬
  • Airport, Abbotsford, BC (YXX-Abbotsford Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

8.2 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(102 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking (Oversized Room)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room, 1 King Bed, Non Smoking (Oversized Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Kitchen

Presidential Suite, Multiple Beds, Non Smoking, Kitchen

Presidential Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (4 queen beds)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (4 queen beds)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 4 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Regency Inn & Conference Centre

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a conference center, and a hot tub are onsite.
Best Western Plus Regency Inn & Conference Centre offers 128 accommodations with video-game consoles and safes. Flat-screen televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Abbotsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Regency Inn & Conference Centre. During your stay, you'll be within walking distance of Mill Lake Park. Features include free WiFi in public areas and free self parking, plus 2 bars.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 2-minute drive from Albert Dyck Memorial Park and a few minutes from Mill Lake Park
Best Western Plus Regency Inn & Conference Centre offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Best Western Plus Regency Inn & Conference Centre. Free self parking is available.

This 3-star Abbotsford hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Rickys Country Restaurant - This sports bar serves breakfast, brunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rickys Country Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 PM to 7:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Regency
Best Western Plus Regency Abbotsford
Best Western Plus Regency Inn
Best Western Plus Regency Inn Abbotsford
Abbotsford Best Western
Best Western Abbotsford
Best Western Plus Regency Inn And Conference Centre
Best Western Plus Regency Inn Conference Centre
Best Plus Regency & Conference
Best Western Plus Regency Inn & Conference Centre Hotel
Best Western Plus Regency Inn & Conference Centre Abbotsford

Best Western Plus Regency Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 897 out of 1692 reviews
Rating 8 - Good. 502 out of 1692 reviews
Rating 6 - Okay. 168 out of 1692 reviews
Rating 4 - Poor. 63 out of 1692 reviews
Rating 2 - Terrible. 62 out of 1692 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Danita

Liked: Cleanliness
Disliked: Amenities
Courteous staff, clean room and fast check in. Was given. Erin the farthest away from the lobby in another building. No coffee available there and in the main lobby the machine was under maintenance so not even hot water. Had to catch a 5 am flight so had to trek in the rain quite a distance outside to get to lobby.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed a short while since we had a very early morning flight but the room was very clean and the hotel extremely quiet. The staff at the front desk were welcoming and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Jamie

Liked: Cleanliness
Rooms where great and staff was very courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
I’ve experienced really good there
Stayed 1 night in Jan 2026

8/10 Good

Jorge

Disliked: Amenities
Great for the price!
Stayed 1 night in Nov 2025

6/10 Okay

AG

Stayed 4 nights in Jan 2026

10/10 Excellent

Aiesha

Liked: Cleanliness, staff & service, amenities
Breakfast was great
Stayed 1 night in Jan 2026

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was clogged every time we went to the washroom we need to plunge the toilet for it to flush. This didn’t just happen this is ongoing plumbing issues. That was disappointing. They did however send up a plunger after we requested. The hot tub is running at half capacity can’t even tell the jets are on and pool extremely dirty. There is a visible dirt ring above the water. Expected better from Best Western Plus.
Stayed 1 night in Jan 2026

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service
Clean room and great breakfast
Stayed 2 nights in Jan 2026

8/10 Good

marjie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Best Western hotels are generally consistent which I appreciate. My only issue with this one in particular is the amount of towels they provide or lack of in this case. When we travel, its nice to have more than one towel each, two is sufficient. Just a first world problem, but thats my only observation that I would change here.
Stayed 1 night in Jan 2026

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast lady Joan was awesome. She was friendly and helpful and went out of her way to help me with any questions that I had. The houskeepers were good. The room was clean, service was good.
Stayed 13 nights in Jan 2026

8/10 Good

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

BRADLEY

Stayed 1 night in Jan 2026

8/10 Good

Grant

Stayed 1 night in Jan 2026

6/10 Okay

Rodney

Toilets easily plug.
Stayed 1 night in Jan 2026

4/10 Poor

Todd

Stayed 1 night in Jan 2026

10/10 Excellent

Jasdeep

Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
my stay at the best western was fantastic! absolutely amazing staff. Extremely freindly and very helpful. the room was very clean. A very special shout out to the breakfast crew. they were super freindly and had the food full and hot! Highly recommend staying at this bestwestern, you won't be dissapointed!
Stayed 1 night in Jan 2026

2/10 Terrible

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Alain

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Quick friendly check in. Always willing to let us check in early if needed. Room as reserved.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dhimankumar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
value for the money
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was aight Pool was nice
Stayed 1 night in Jan 2026

10/10 Excellent

Clayton

Stayed 2 nights in Jan 2026