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Best Western Plus Regency Inn & Conference Centre

3.0 star property

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Photo gallery for Best Western Plus Regency Inn & Conference Centre

Exterior
Presidential Suite, Multiple Beds, Non Smoking, Kitchen
Lobby
Business centre
Suite, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
32110 Marshall Rd, Abbotsford, BC, V2T1A1
  • Place, MSA Arena
    ‪20 min walk‬
  • Place, Abbotsford Regional Hospital and Cancer Centre
    ‪2 min drive‬
  • Place, Trethewey House Heritage Site Museum
    ‪3 min drive‬
  • Airport, Abbotsford, BC (YXX-Abbotsford Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking (Oversized Room)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room, 1 King Bed, Non Smoking (Oversized Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Kitchen

Presidential Suite, Multiple Beds, Non Smoking, Kitchen

Presidential Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (4 queen beds)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (4 queen beds)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 4 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table)

  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Larger Room, Futon, Dining Table, Microwave And Refrigerator, Rain Shower

  • Sleeps 5

2 Queen Beds, Non-Smoking, Executive Room, Pillowtop Bed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, 2 Room, Futon, Full Kitchen, Dining Table

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

Suite - 4 Queen Beds, Non-Smoking, Grande Family Oversized Rooms, Microwave And Refrigerator, Wi-Fi, Full Breakfast

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Romance Suite, Large Jacuzzi, Pillowtop Bed, Microwave And Refrigerator, High Speed Internet Access, Full Breakfast

  • Sleeps 2

Suite - 3 Queen Beds, Non-Smoking, Plus Single Sofabed, Family Oversized Room, Microwave And Refrigerator, Full Breakfast

  • Sleeps 6

1 King Bed, Non-Smoking, Business Plus Room, Crown Wing, Pillowtop Bed, High Speed Internet Access, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Regency Wing, High Speed Internet Access, Pillow Top Mattress, Sofabed For One Person, Full Breakfast

  • Sleeps 3

1 King Bed, Non-Smoking, Mobility Accessible, Business Plus Room, Microwave And Refrigerator, Pillowtop Bed, High Speed Internet Access, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Oversized Room, Business Plus Room, Crown Wing, High Speed Internet Access, Pillowtop Bed, Full Breakfast

  • Sleeps 2

Business King Room-Non-Smoking

  • Sleeps 2

Similar properties

Lobby
Coast Abbotsford Hotel & Suites
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is €103
includes taxes & fees
31 Dec - 1 Jan 2026
Coast Abbotsford Hotel & Suites

About this property

Best Western Plus Regency Inn & Conference Centre

Hotel in Abbotsford with free breakfast and bars
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a conference center, and a hot tub are onsite.
Best Western Plus Regency Inn & Conference Centre offers 128 accommodations with video-game consoles and safes. Flat-screen televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Abbotsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Regency Inn & Conference Centre. During your stay, you'll be within walking distance of Mill Lake Park. Features include free WiFi in public areas and free self parking, plus 2 bars.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 2-minute drive from Mill Lake Park and a few minutes from MSA Arena
Best Western Plus Regency Inn & Conference Centre offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Best Western Plus Regency Inn & Conference Centre. Free self parking is available.

This Abbotsford hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Rickys Country Restaurant - This sports bar serves breakfast, brunch, dinner, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rickys Country Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 PM to 7:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Regency
Best Western Plus Regency Abbotsford
Best Western Plus Regency Inn
Best Western Plus Regency Inn Abbotsford
Abbotsford Best Western
Best Western Abbotsford
Best Western Plus Regency Inn And Conference Centre
Best Western Plus Regency Inn Conference Centre
Best Plus Regency & Conference
Best Western Plus Regency Inn & Conference Centre Hotel
Best Western Plus Regency Inn & Conference Centre Abbotsford

Best Western Plus Regency Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 855 out of 1617 reviews
Rating 8 - Good. 479 out of 1617 reviews
Rating 6 - Okay. 164 out of 1617 reviews
Rating 4 - Poor. 60 out of 1617 reviews
Rating 2 - Terrible. 59 out of 1617 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacklynn, Edmonton

Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly location was easy to get to, food places close by and easy to get back into the highway.
Stayed 1 night in Sep 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service
I did not find anything that I did not like, check in and check out was very good, the rooms were clean, the chambermaids were good as they answered all my questions and supplied me with two smaller pillows that I requested and the breakfast every morning was good with a change in selection every day. There was one thing I was not a happy camper with,the on property restaurant named Ricky's, poor service and the food less that acceptable in my opinion.
Stayed 3 nights in Aug 2025

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and helpful staff
Stayed 1 night in Sep 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need charging station and better eating
Stayed 1 night in Sep 2025

8/10 Good

Diana

Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
This location does an excellent job. Friendly staff, great Breakfast Buffet, an nice clean quarters.
Stayed 2 nights in Sep 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast selection was good and staff were friendly &. Helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Ang

Stayed 1 night in Aug 2025

4/10 Poor

James, Castlegar

Travelled with family, Business traveller
Disliked: Cleanliness
There were clipped toenails in the bed, hair stuck all over the shower walls. It was good otherwise, but the cleanliness was surprisingly bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employee was very welcoming and knew about her job. The room was clean and the bed was comfortable. We would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Roslyn

Liked: Cleanliness, staff & service
We were booked in the building next to main hotel, everything was great other than the pool being unavailable (with no signage), and the ice machine broken down (with no signage). We were able to access the pool and ice machine in main building, however it would have been nice to be aware of these issues at check in. Overall, still a nice stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Samantha

Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places we have ever stayed. Thanks.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern updates. I like no carpets on the rooms.
Stayed 1 night in Aug 2025

2/10 Terrible

John, Ykima

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel has two separate buildings. It got high marks in reviews, but I can only imagine that those reviews are from people who stayed in the main building. The secondary building had nothing but problems. The only solution offered for most problems was to walk across the parking lot and over to the main building next door. Day 1: We got to our room and the door was open. We discovered that the door did not shut all the way on its own and that you had to pull it shut to close and lock it. Ice machine and vending machines were both broken. Their solution was to walk over to the main building and use the ice and vending machines there. The indoor pool is in the main building so you have to walk outside to get to it as well. Day 2: Both key cards stopped working on outer doors. Went to get them re authrorized and staff blamed us for mistreating the keys. Got into the building and discovered that the room was open because housekeeping didn't pull the door closed. Reported it again. Day 3: Arrived back at the room in the evening and once again the door was left open. Reported again. Day 4: Keys stopped working again. Front desk again blamed us. Room was left open. Reported. Day 5; Ice and vending machines still not working in secondary buildng and room was once again left open. The rooms were clean and quiet and the breakfast selection was OK. This is usually all I care about. I could overloook the ice and vending issues. But not leaving the door open EVERY SINGLE DAY.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anjia

Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent Location. I liked that it had a restaurant in the hotel.
Stayed 3 nights in Aug 2025

8/10 Good

James, Kelowna

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Kyle

Normal stuff ,bad sink drain,poor water pressure, bad toilets,sackedbout beds. A person would expect this in a $100 hotel....not 250
Stayed 2 nights in Aug 2025