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Hotel Los Portales

3.5 star property

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Photo gallery for Hotel Los Portales

Courtyard
Outdoor pool, pool loungers
Front of property – evening/night
Lunch and dinner served
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rotonda Los Encuentros 500 metros norte, Chinandega
  • Place, Museo Chorotega-Nicarao
    ‪5 min walk‬
  • Place, Iglesia El Calvario
    ‪3 min drive‬
  • Place, Guadalupe Church
    ‪3 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a sitting area, a lamp, a window with curtains, and a plant.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a neatly made bed, a tray with food and drinks, and a bottle of champagne in a bucket.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Los Portales

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and spa services.
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Los Portales. During your stay, you'll be within walking distance of Museo Chorotega-Nicarao. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy French cuisine while dining at La Terraza
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes Pilates classes
  • 11 minutes by foot from Museo Chorotega-Nicarao and a 3-minute drive from Iglesia El Calvario
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Hotel Los Portales. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Chinandega hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10:00 AM.
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Outdoor pool
  • Pilates classes

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Los Portales offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Hotel Los Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 224 reviews
Rating 8 - Good. 44 out of 224 reviews
Rating 6 - Okay. 12 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 4 out of 224 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. The parking area felt safe. The staff are friendly, courteous and helpful. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
We had a lovely stay at this hotel. The hotel was spotless, staff were very friendly and helpful and the room was comfortable. Food in the restaurant was delicious. It’s a very charming hotel, we were impressed!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel, the only problem was that we had an early departure and didn’t get to enjoy the hotel for longer! The hotel, room, pool and breakfast was amazing. The decor was really nice and the staff was helpful and friendly. We would definitely stay again!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient with the pool area right outside the room. Service was great! Breakfast was okay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and hospitably staff, breakfast was excellent.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Irania

Liked: Staff & service, amenities
We like the place however our bathroom had mold it would be nice if they kept the room cleaner and the pool was not clean while we were there.The food was good and the bed was comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Nice hotel for
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Harser Osiris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, the best Hotel in chinadega.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great couple’s anniversary celebration

Great atmosphere, cleanliness and superb service stayed three nights and accommodations were above and beyond!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jarvin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean ,.. friendly staff..! Great location !!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Rooms where excellent
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place, close to shopping center and bars.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Hotel Los Portales, very friendly staff, elegant decor of the rooms and lobby and very secured parking area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property! Rooms are spacious and the beds are super comfy. Incredibly well priced, especially with breakfast included. Highly recommend.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the airport was excellent
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on this date were helpful and friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Holder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Lyndsay

Disliked: Cleanliness
Staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff And great service Lovely staff will definitely come back.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. I’m shocked it doesn’t have higher rating. We got the hotel with 2 bedrooms for a great price on Expedia. The staff was very friendly and the rooms were very clean. The only thing that was bothering was the horrible water pressure.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria Margarita

Liked: Staff & service, property conditions & facilities
Great experience, staff and most important part clean
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been here a few times and every time it has been a really good experience. They always provide excellent customer service that’s why we always come back.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Portales a few times over the years. The variety and quality of the included breakfast has declined greatly. However, the coffee is still delicious and the staff are friendly and helpful.
Stayed 7 nights in Sep 2025