Hotel Los Portales

3.5 star property

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Photo gallery for Hotel Los Portales

Rooftop terrace
Executive Suite, 2 Bedrooms, Kitchenette | Television
Lunch and dinner served, French cuisine
Front of property – evening/night
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Rotonda Los Encuentros 500 metros norte, Chinandega
  • Place, Museo Chorotega-Nicarao
    ‪6 min walk‬
  • Place, Iglesia El Calvario
    ‪15 min walk‬
  • Place, San Antonio Church
    ‪3 min drive‬

Room options

Standard Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Hotel Los Portales

Hotel in Chinandega with free breakfast and a 24-hour business center
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and spa services.
Hotel Los Portales offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Los Portales. During your stay, you're just a quick walk from Museo Chorotega-Nicarao. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy French cuisine while dining at La Terraza
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes Pilates classes
  • 10 minutes by foot from Museo Chorotega-Nicarao and a 3-minute drive from Iglesia El Calvario
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Hotel Los Portales. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Chinandega hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10:00 AM.
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Outdoor pool
  • Pilates classes

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Los Portales offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Reviews

Hotel Los Portales Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 138 out of 193 reviews
Rating 8 - Good. 40 out of 193 reviews
Rating 6 - Okay. 9 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and hospitably staff, breakfast was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property! Rooms are spacious and the beds are super comfy. Incredibly well priced, especially with breakfast included. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel. The rooms are comfortable, clean& spacious & tidy. I like the courtesy of the staff. They have a nice size pool that you can spend the day swimming if you don’t have plans to go out. Their food service is pretty good too. Great place to stay. :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Stayed 1 night in Aug 2025

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great couple’s anniversary celebration

Great atmosphere, cleanliness and superb service stayed three nights and accommodations were above and beyond!
Stayed 3 nights in Jul 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Hotel Los Portales, very friendly staff, elegant decor of the rooms and lobby and very secured parking area.
Stayed 1 night in Jun 2025

10/10 Excellent

Jarvin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean ,.. friendly staff..! Great location !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos, Hialeah

Stayed 3 nights in Jun 2025

10/10 Excellent

Bayron

Liked: Cleanliness, staff & service, property conditions & facilities
Vhfhj
Stayed 3 nights in May 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the main entrance from the street
Excellent breakfast
Stayed 3 nights in May 2025

10/10 Excellent

fernando, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Lo Mejor de lo Mejor
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place, close to shopping center and bars.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó… El mejor hotel de chinandegan!!!! Lo único que deberían tener mas ambiente en el restaurante!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been here a few times and every time it has been a really good experience. They always provide excellent customer service that’s why we always come back.
Stayed 1 night in Mar 2025

10/10 Excellent

MARIO, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 2 nights in Feb 2025

6/10 Okay

Carlos, Hialeah

Stayed 3 nights in Feb 2025

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Francisco was very attentive to all needs and he deserves a special recognition for his hard work.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy lije the way of the look of the beautiful hotel. Super clean and very friendly and helpful staff. Best hotel in Chinandega it nay be one of the best in Nicaragua.
Stayed 1 night in Feb 2025

10/10 Excellent

BLANDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Margarita

Travelled with family
Liked: Staff & service, property conditions & facilities
Great experience, staff and most important part clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Stayed 2 nights in Nov 2024

10/10 Excellent

KE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, only no coffee machine in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-Star Review of The Portales Hotel in Chinandega!

I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family. The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days. Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day. For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible. The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay. What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Stayed 3 nights in Sep 2024