Bella Donna Hotel

3.0 star property

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Photo gallery for Bella Donna Hotel

Standard Single Room
Property entrance
Lobby
Interior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
st. Bucuresti 9, Chisinau
  • Place, Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt
    ‪10 min walk‬
  • Place, Central market
    ‪13 min walk‬
  • Place, Kishinev Cathedral
    ‪3 min drive‬
  • Airport, Chișinău (RMO-Chișinău Intl.)
    ‪15 min drive‬

Room options

Economy Single Room

  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Single Room

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Bella Donna Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Bella Donna Hotel offers 18 air-conditioned accommodations with minibars and hair dryers. LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Bella Donna Hotel, you're just a quick walk from Military History Museum. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • Within a 10-minute walk of Military History Museum and Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

The business-friendly Bella Donna Hotel also features multilingual staff, laundry facilities, and 24-hour room service. An airport shuttle (available on request) is available for a fee.

This 3-star Chișinău hotel is smoke free.

Guests are served free breakfast.
Bella Donna Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) on request

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Conference space

More

  • 3 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bella Donna Chisinau
Bella Donna Hotel
Bella Donna Hotel Chisinau
Bella Donna Hotel Hotel
Bella Donna Hotel Chisinau
Bella Donna Hotel Hotel Chisinau

Bella Donna Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 60 reviews
Rating 8 - Good. 28 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Marco Antonio

Liked: Cleanliness
Disliked: Staff & service

Aún me deben el vuelto.

No se puede pagar desde la página, ni con tarjeta en el hotel. Tuve que pagar con efectivo , al momento de pagar no tenía vuelto, me quedaron de d at al día siguiente ( lo cual no ocurrió). La persona no es la misma . No manejan el idioma inglés. Demasiado ruidoso. Lo pedí con desayuno, no estaban al tanto , tuvieron que ir a comprar y cocinar, perdí más de 1 hora. Algunos servicios del hotel no están disponible.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be much better.

Ariived and waited ten minutes for someone to check me in. Then they couldn't initially find my reservation. The breakfast was not great the first day tea and a croissant that wasn't very good. Then the second day it was eggs and ham. Back to croissant for third day. The housekeeping was here are more towels and soap. Location is OK. Can get off bus 30 from bus and walk 5 minutes. Grocery store nearby. 15 minute walk to Mall Dova. Buses are inexpensive 2 or 3 per trip.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of the downtown area, parks and the train station (all within 15-20 minutes). Really good internet too.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Ole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

En blandet oplevelse

Vi har rejst meget og er ikke sarte, men det her var en noget blandet oplevelse. Rengøring under al kritik - nogle dage måtte vi selv bede om det. Morgenmaden var kedelig. Nogle gange manglede der f.eks. ost - værten sagde bare "njet", og dagen efter var der stadig ingen ost. Badeværelsesglassene blev overhovedet ikke vasket op, så ind imellem var det en "gør det selv" oplevelse.Engelskkundskaber hos personalet i receptionen var ikke altid optimale. Men sengene var komfortable, og selve placeringen af hotellet i var perfekt i forhold til byen.
Stayed 8 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No one comes to clean the room no dustbin in the room after asking them many times but no one provided any dustbin
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, room comfort

Bella Donna Hotel, chisinau

friendly staff, location was good too, good value for money, English can be a challenge but most staff could manage in English. room was spacious.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Feb 2019
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Przyzwoity hotel w dobrej cenie

Krótki wyjazd, potrzebowałem w miarę taniego, ale przyzwoitego hotelu. Bella Donna spełnił te oczekiwania. To niewielki hotel, ale w miarę przytulny i dobrze prowadzony. Minusem są śniadania, które są serwowane na zamówienie i dopiero od ósmej. Pokoje czyste, z tv i internetem. Okolica dość ruchliwa. Ogólnie polecam na kilkudniowe pobyty..
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service

Not a good place to stay

The hotel advertises that it has a restaurant, but the restaurant is closed. It advertises that it has an airport shuttle, but it doesn't. It has not place to park and is located on a narrow street. The buildings on each side are in bad condition. The rooms are on the second floor but there is no elevator, just a narrow stair way. The beds have old, spring mattresses and are not too comfortable. The only amenity in the rooms are small refrigerators and a small TV. There is a public WiFi but it is weak. The receptionists do not speak English. I would not recommend staying there unless prices is important.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Natalia

Disliked: Staff & service, property conditions & facilities, room comfort

Не надо здесь останавливаться.

Отель отказал предоставлении одного из двух номеров,которые ранее подтвердил по электронному бронированию,мотивируя переполненностью отеля.Однако,утром на завтраке вместо шведского стола была скудная яичница,т.к.шведский стол готовится от 5 человек и более.Такой нонсенс просонал объяснить не мог.
Stayed 1 night in Oct 2018
Verified

8/10 Good

William

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
No me limpiaron la habitación
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, friendly staff!

Good location, close to the city center and to some of the city’s beautiful parks, walking distance to the train station and the central bus station. Hotel staff was very helpful and friendly. I’d stay there again if I was going back to Chisinau.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mauvaise expérience...

Arrivé à l'hôtel, la chambre réservée (et confirmée quelque jours avant) avait été donnée à une autre personne. Nous nous sommes retrouvés à la rue le soir, sans autre excuses que "sorry" …. Un grand merci à l'hôtel Chisinau pour sa compréhension et son accueil
Stayed 4 nights in Jul 2018
Verified

8/10 Good

charles

Liked: Room comfort

Good location

Was an ok hotel with a five minute walk to the centre. Would stay again
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Max

Liked: Cleanliness, staff & service

Pulito e personale gradevole

Hotel e camera puliti, personale giovane e gradevole. Per gli standard "europei" 3 stelle sono troppe .... ma per qualità in rapporto al prezzo pagato non mi è parso male.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Cozy Hotel

Very nice cozy hotel with a very good location close to the heart and most visited part of the city, restaurants cathedral and beautiful park. Service was also very good and the staff was very accommodating especially Greogery and Nelly who both made sure everything was OK and to my satisfaction. Good breakfast and WIFI. I highly recommend.
Stayed 4 nights in Sep 2017
Verified

6/10 Okay

Roxana Carmen

Liked: Cleanliness, room comfort

cost effect decent accommodation

It depends what are you looking for. I traveled for a business trip so I was looking for a decent and cheap room, comfortable and accessible to and from my meeting places and internet access. From this perspective, this hotel provides you with a comfortable and cost-effective room. The breakfast was the same each morning, so I would say this is an area needing improvement and diversification -- good coffee though, very nice and helpful front desk staff, a limited selection of TV channels, mainly in Russian, accessible location, close by a nice supermarket - supermaket Nr.1. If you are looking for luxoury accommodation, definitely this is not the place to go. If you need parking, this is not the place to go, but if you need a decent affordable room, than I would recommend to go for it, and keep your expectations at minimum.
Stayed 4 nights in Jul 2017
Verified

6/10 Okay

Seamus

Liked: Staff & service

Cheap accommodation in Chisinau

This cheap and cheerful accommodation is beset by problems. Despite advertising a restaurant, it was never open except for breakfast for the entire period of the stay (six nights). The rooms are small and cramped; the water pressure poor. Laundry took four days to be returned. On the other hand, the WiFi was good and the staff pleasant.
Stayed 6 nights in Jun 2017
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima Sojourn in Bella Donna accommodation.

Located in city beside public transport. Friendly staff. Good security with night porter. Very comfortable bed after a long delayed airline trip. Receptionist brewed a good strong cappuccino for me which I greatly appreciated. Nice breakfast of bacon, tomato. Omelette , bread, tea and yogurt . Pleasant stay definitely
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Norio

Liked: Cleanliness, staff & service, room comfort

コストパフォーマンスは高い

スタッフは皆フレンドリーで気持ちよく滞在できた。 周囲に商店や飲食店はあまりないが、割と近くに23時まで営業しているスーパーがあるので買い物には困らない。
Verified

6/10 Okay

mauro

Disliked: Cleanliness, property conditions & facilities, room comfort

Price

Good price , no other
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was very good for the price. Breakfast was excellent, my only recommended improvement would be that over 4 days the room wasn't cleaned once, nor were towels replaced and toilet roll restocked.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
From 3-star hotel I would expect shower/tub combination in the bathroom not just shower. Internet connection was free but very slow. The hotel service in general does not speak English. Only some of them could say barely a few sentences.
Verified

8/10 Good

Graham

Liked: Staff & service, room comfort

Cleàn & central hotel

Hotel was ok. Room was spacious with 2 single beds pushed together to make a double, unfortunately the mattresses moved apart creating an uncomfortable space in the centre. The shower was fantastic and the bathroom was clean. The TV had almost 3000 channels, 90% of which have nothing on them, (1606 for the BBC news) The breakfast was an odd affair of a fried egg, 2 or 3 small slices each of cheese, tomato, cucumber and meat. There was a yoghurt and a cold pancake on the first morning, nothing extra on the 2nd and a small piece of swiss roll on the 3rd. the cafe was only open for drinks on my first night but there was a supermarket nearby. On check-in the staff did not have any small notes to give me my change and no effort was made over the next few days to remedy that, which is partly my fault as i did not raise the matter, the staff were generally helpful and friendly.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bella Donna

Nice place to stay, just a ten minute walk to the city center, staff is very helpful, rooms are very clean. Breakfast is ok, nothing special to mention, but still alright!