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Shikotsuko Daiichi Hotel Suizantei

4.0 star property

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Photo gallery for Shikotsuko Daiichi Hotel Suizantei

A natural pool
Terrace/patio
Exterior
Twin Room (Private Open Air Bath, Only for Adult) | Bathroom
Twin Room (Private Open Air Bath, Only for Adult) | Deep-soaking bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Shikotsuko Onsen, Chitose, Hokkaido, 066-0281
  • Place, Shikotsuko Onsen
    ‪1 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Lake Shikotsu
    ‪7 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪34 min drive‬

Room options

View all photos for Deluxe Twin Room (Only for Adult)

Deluxe Twin Room (Only for Adult)

Deluxe Twin Room (Only for Adult)

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room (Private Open Air Bath, Only for Adult)

Twin Room (Private Open Air Bath, Only for Adult)

Twin Room (Private Open Air Bath, Only for Adult)

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Twin Room (Private Bath in Living Room, Only for Adult)

Luxury Twin Room (Private Bath in Living Room, Only for Adult) | Living area

Luxury Twin Room (Private Bath in Living Room, Only for Adult)

  • Mountain view
  • 52 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Room (OpenAirBath, Garden, Only for Adult)

Japanese Western Room (OpenAirBath, Garden, Only for Adult) | Living area

Japanese Western Room (OpenAirBath, Garden, Only for Adult)

  • Garden view
  • 90 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Shikotsuko Daiichi Hotel Suizantei

3 restaurants, a full-service spa, and a bar/lounge are available at this hotel. Free self parking and free train station pick-up are also provided. Other amenities include a sauna, coffee/tea in a common area, and a 24-hour front desk.
Shikotsuko Daiichi Hotel Suizantei offers 29 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Chitose hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

During your stay at Shikotsuko Daiichi Hotel Suizantei, you're just a quick walk from Shikotsuko Onsen. Free self parking, free train station pick-up service, and 3 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Breakfast is offered for a fee
  • Treat yourself to aromatherapy, facials, or body treatments at the spa
  • Amenities include a front-desk safe, a gift shop, and coffee/tea in a common area
  • Onsite recreation includes hot springs and a sauna
  • Just a 4-minute walk from Shikotsuko Onsen and a 4-minute drive from Lake Shikotsu
  • Free train station pick-up and train station drop-off shuttle service
Shikotsuko Daiichi Hotel Suizantei offers its guests a full-service spa, hot springs, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge.

Shikotsuko Daiichi Hotel Suizantei also features gift shops/newsstands, a garden, and coffee/tea in a common area. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

Taian - Grill - This restaurant serves dinner only.
Taian - This restaurant serves dinner only.
Souan - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Souan
  • Taian
  • Taian - Grill

Things to do

  • Full-service spa
  • Hot springs
  • Natural pool
  • Sauna

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Shikotsuko Daiichi Hotel Suizantei offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shikotsuko Daiichi Hotel Suizantei Hokkaido
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Suizantei Hokkaido
Shikotsuko Daiichi Suizantei
Shikotsuko Daiichi Hotel Suizantei Chitose
Shikotsuko Daiichi Suizantei Chitose
Shikotsuko Daiichi Suizantei
Shikotsuko Daiichi Hotel Suizantei Hotel
Shikotsuko Daiichi Hotel Suizantei Chitose
Shikotsuko Daiichi Hotel Suizantei Hotel Chitose

Shikotsuko Daiichi Hotel Suizantei Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ryun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족합니다 다만 제가 생각하는 온천과는 약간 다른 곳이어서 조금더 좋은 정보가 제공되었다면 더좋은 선택을 할 수 있었지 않았을까 합니다
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

普通

酒店職員服務是好的,但洗手間和浴缸邊有臭味,床品也有不好的味道,其他還可以
Stayed 1 night in Nov 2018
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Service is great but hotel is pretty old. Hot spring facilities looks tired and need to be refreshed. In room dinner and breakfast are pretty good. Location is great, minutes from local sightseeing points.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

노천탕이 딸린 방이 있는 료칸

최고였다. 비오는 날 노천탕에서 빗소리를 들어봤는지. 다만 주변에 편의점이 없어서 아쉬웠음.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

gwiseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

썩 괜찮은 료칸

친절한 직원들이 함께하는 물이 정말 좋았던 료칸. 물이 미끌거리는데 하나도 찝찝하지 않고 깨끗하고 너무 좋았다. 프라이빗 온천이 딸린 방이었는데, 물 온도가 다소 뜨거웠던 것 외에는 모든 것이 완벽했다. 음식도 무척 맛있었는데, 살짝 아쉬운 것은 양이 많지는 않았다는 것. 보통 가이세키 먹고 나면 배가 좀 부르고 포만감을 느끼는 경우가 많은데, 여기서의 음식 양은 속이 든든하다고 할 정도는 아니었음. 그래도 맛있음. 그런데 이 료칸은 외국인이 거의 없는, 현지인들이 많은 곳이어서 그런지, 직원들의 영어가 유창하다고 느끼진 않았음. 그래도 워낙 친절하였기에 의사소통에 큰 문제는 없었음. 가격은 좀 있는 편이나, 후회하지 않을 만한 썩 괜찮은 숙박이었음.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

TSUYOSHI

Liked: Cleanliness, staff & service
Disliked: Room comfort

ボイラーの音がうるさくて

特別室に宿泊しました。部屋も露天風呂も素晴らしかったですが、温泉のボイラーの音がうるさく、友人はよく寝られなかったようです
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
硬體設備舊，走廊有些地方要修繕就直接大剌剌的擺在地上，餐點好吃，但和牛有筋可惜了整道菜
Stayed 1 night in Jun 2018
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbar mat

Lite avsides men med skönt bad på altanen. Fantastiska måltider gjorde att det är mycket prisvärt!
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Bangie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Japanese hospitality is excellent

I wish I can stay longer ..... there will always be next time highly recommend👍
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分に休息できる

部屋は広く清潔で、とても静かでゆっくりくつろげました。朝夕の食事も質が高く1泊だけでは惜しいと感じました。
Stayed 1 night in May 2018
Verified

10/10 Excellent

Jj1403

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Room close to the lake, very friendly staffs

We stay there 1 night as 3 woman in a different age, and everyone really enjoy everything in the hotel. We had both dinner and breakfast and we love them.The staffs are very nice and helpful even they have limited English skill but we talk to them by using Google Trans. Both private onsen and common hotel are great! We all love this hotel.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시코츠 다이이치 스이잔테이

그냥 최고입니다 온천 잠자리 청결도 음식 전부 최고 주변의 호숫가 절경도 최고
Stayed 1 night in May 2018
Verified

8/10 Good

Kit Ching Persy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好好的温泉♨️酒店, 很清靜, 附近環境都好舒服. 將來一定會再入住👍
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Hoon Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 좋아요

휴식을 위한 최고의 장소
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Ngai Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體服務很好,房間整潔,特別是晚餐更加為我這個行程畫上了完美句號, 下次旅行亦會再入住
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

kay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

信件提問置之不理

出發前在飯店詢問相關問題，飯店完全置之不理，詢問是否有巴士搭乘，再無任何回覆下拖著大行李搭公車前往，真的超不舒服，是我這十多年來第一次碰到這樣的溫泉飯店；而且該飯店資深員工更是對外籍客無善意，非常不推此家溫泉飯店。
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

naopy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったり寛げる空間

落ち着いた雰囲気で、施設内で宿泊者に会うことも多くなく、ゆったりと過ごせます。食事も美味しく、後悔なしです！
Stayed 1 night in Feb 2018
Verified

6/10 Okay

SHIGETAKA

Disliked: Property conditions & facilities

お気に入りの温泉

食事温泉は満足です。 部屋は清潔感有って問題無いのですがエアコンのファンがうるさくて！ 設備が古くなっているので問題の個所はしっかりとメンテしていただきたいですね！
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A traditional hotel near the lake

A very nice and quiet hotel located at the side of the Lake Shikotsu-ko, you can have a morning walk along side of the Lake. Staffs are very polite, and food is good. They have free coffee and tea room, that you can enjoy it any time during your stay. They have onsen at the hotel is nice, if you like to spend more, you can have the private onsen in your room. However, the price is a bit expansive to me.
Verified

4/10 Poor

れい

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

残念でした

露天風呂付客室に宿泊しましたが、夕食を済ませて部屋に戻ると、煙草の臭いが充満していました。ダクト部分から流れてきているようでしたが、臭いが強くかなり不快でした。あとは外の行燈が点かず、部屋の灯りをとって入浴しましたが、母は暗いからやめる言い夜は入浴しませんでした。トラブルがあらかじめわかっていたのなら、入浴時間を考えることができたので、事前に説明が必要だったと思います。きちんとした謝罪もなく、何ヶ月も前から楽しみにしていたのでとても残念でした。
Verified

10/10 Excellent

十分享受難忘的體驗

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超正

優閒渡假一流，不過入住前建議買定啲野食夜晚做宵夜因為酒店沒有便利店只有汽水機和一間買少量手信的商店，或可選擇一泊兩食!酒店所有服務人員都很友善和細心，私人露天風呂落住雪响庭園浸浴，真係超正
Verified

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

どれを取っても最高のお薦めホテル

2回目の宿泊だが、ホテル全体、部屋、風呂、サービス、食事のどれを取っても素晴らしい。 目の前は支笏湖で、部屋からは当然湖が見えるし、1階と2階にある休憩所からも当然湖が見え、またそこでは無料のお茶をいただくことができる。 大変お薦めのホテルです。
Verified

10/10 Excellent

Ms Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

staff and location

staff are very caring and sincere. Location is excellent with beacutiful lake view.
Verified

10/10 Excellent

dibbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

面向支芴湖風景怡人

整體來說是一間非常有水準的溫泉旅館，很適合情侶渡假和度蜜月，員工有禮貌私隱度極高，食物也很好，是值得一去再去的旅館
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不值這價格, 最差的一次日本溫泉旅館經驗

早晚餐味道, 種類, 質素非常一般, 客房舊, 溫泉露天風呂水溫不熱. 露天風呂景觀沒有什麼特別! 桑拿竟然沒有開動設備, 這旅館質素一點都不值這價格, 這次住宿是浪費時間及金錢! 住宿過其他平宜點的日式溫泉旅館還要好得多! 出發前旅館已確實留位了札幌送迎巴士「名湯ライナー」, 還提醒如不能搭乘, 要通知旅館因為巴士會一直等待. 但當日送迎巴士竟於預約時間前已離去, 是其他司機及工作人員告訴我的, 那司機就是停放了送迎巴士原先位置! 致電旅館, 職員只告訴到千歲機場改搭的士$6000YEN, 沒有告訴有其他方法 (其實是可以到千歲機場改搭中央巴士$1030 YEN)! 亦沒有解釋為什麼送迎巴士會於預約時間前已離去! 是否根本沒有成功留位? 職員英文不好, 只可單字及公式化對話, 多問一些已不能溝通了, 例如問早餐食多少時間, 職員已不明白!