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Christchurch City Hotel

4.0 star property

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Executive Studio, 1 King Bed, City View
Exterior
Executive Suite, 1 King Bed with Sofa bed | Living area
Front of property
Breakfast and dinner served, Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Riverside Market
    ‪4 min walk‬
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪5 min walk‬
  • Christchurch Botanic Gardens
    ‪17 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Christchurch City Hotel

Eco-certified hotel with a rooftop terrace and a restaurant
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from The Crossing. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The One Restaurant & Bar, a fine-dining restaurant that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Steps from Cashel Mall and 4 minutes by foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 447 reviews
Rating 8 - Good. 86 out of 447 reviews
Rating 6 - Okay. 16 out of 447 reviews
Rating 4 - Poor. 5 out of 447 reviews
Rating 2 - Terrible. 5 out of 447 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…clean.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing weekend away

Excellent modern hotel right in the centre of Christchurch. Beside Cathedral Square and around the corner from Riverside Market and The Crossing developments. Large room, comfortable bed, and very quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsten, San Mateo

Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great 2 night stay. Perfect location. Very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tom

Business traveller
Clean and basic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pete

Stayed 4 nights in Jan 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 1st class hotel in Christchurch

Amazing from top to bottom. Theybare striving for perfection and are very close to being there. I'd easily recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay, room was big and had everything you'd need for a nights stay
Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful concierge service, highly economical, convenient and suited all needs
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen, Leesburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location right off Cathedral square, convenient to dining, shopping and transport including the intercity bus terminal. Spotless accommodation- do hope they replace the carpet with solid surface at some point. Buy the breakfast supplement- best hotel breakfast ever!
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was fabulous - handy to everything we needed including the Riverside Market, and shopping. Rooms clean, and bed comfortable. Would have been better if there was parking at the building. Whilst there are 4 10 minute park spaces out front, these were in use when checking in and due to the one way system and not being familiar with the area, was a bit of a hassle. The hotel has an arrangement with the Wilson's Carparking down the road for a reduced parking charge.... per exit.... which can certainly add up.
Stayed 2 nights in Jan 2025

8/10 Good

Stew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent modern city centre hotel

A very modern hotel only opened in 2021 and well-located for most city attractions. Very clean rooms in both Studio and Executive Studio accommodation. Exec Studio rooms overlook Cathedral Square offering great views. I didn't use the restaurant facilities on the top floor but when I stayed, they were offering French-themed menu options.
View from Executive Studio Room overlooking Cathedral Square
Christchurch City Hotel from across Colombo Street
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, perfect for a city break. Rooms are large with a very comfortable bed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tzu Meng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a city stay in Christchurch. Was a convenient walking distance from everything. Room was clean & spacious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast & made-to-order coffee included!
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in a great location, right in the town center. Easy walk to places and to the beautiful city garden. The hotel is pretty new. We had a suite that easily slept three people (with two bathrooms!). Very clean and spacious. We were there on the NYE, unfortunately the rooftop restaurant was closed for the holiday (was one of the reason I chose to go to this hotel to hope to see the firework), but the city canceled the fireworks anyway. They offered the breakfast at another hotel because the restaurant was closed. It was fine. Excellent front desk service. People were friendly and helpful. We had a great stay. Parking was a pain because it is not onsite, it is about a block away.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were friendly. Parking available at short walkable distance from hotel
Stayed 1 night in Dec 2024

8/10 Good

Leanne, twizel

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff are very helpful and friendly.
Stayed 2 nights in Dec 2024