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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Breakfast and dinner served, Modern European cuisine
Executive Studio, 1 King Bed, City View
Exterior
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(32 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(53 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

9.4 out of 10
Exceptional
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout curtains

Executive Suite

  • Sleeps 4

View all photos for Studio

Bathroom amenities

Studio

  • Sleeps 2

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About this property

Christchurch City Hotel

Hotel with a rooftop terrace, steps from Cashel Mall
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from The Crossing. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The One Restaurant & Bar, a fine-dining restaurant that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Steps from Cashel Mall and 4 minutes by foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 415 out of 558 reviews
Rating 8 - Good. 114 out of 558 reviews
Rating 6 - Okay. 19 out of 558 reviews
Rating 4 - Poor. 5 out of 558 reviews
Rating 2 - Terrible. 5 out of 558 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of central city attractions. No parking - though a $10 deal with nearby parking building. Beds were too hard!
Stayed 2 nights in Sep 2025

10/10 Excellent

Wissam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the city center. Clean room, comfortable bed, clean bathroom.
Stayed 2 nights in Sep 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Terrible Foyer

Excellent hotel in a great location but the tiny reception area really lets it down. It is drab and unwelcoming, and there is absolutely no where to stand if there are more than 3 or 4 people in there at the same time.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany, Leeston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, affordable place to stay in central city.
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to for all my Christchurch visits. Feels very new and very clean. And the staff are very keen to assist and I feel nicely looked after. The rooms everything you need and the beds are comfortable. And heaps of coffee and food choices literally just next door.
Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the city so we could walk everywhere. It was very quiet being new with black out curtains. The shower pressure was awesome. The breakfast was excellent with good options & friendly service. Good quiet room aircon which was easy to adjust to how we liked it.Our only complaint was the bed was too hard & they kindly put a topper on it which didnt make it much softer. It also had the standard hotel polyester duvee inner which makes me sweat but luckily there was a natural fiber blanket so we could take the polyester off & just use the blanket.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Great location and cost sensitive. Will certainly return and recommend to others.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, Te Puke

Liked: Staff & service
Nice hotel, close to the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Christchurch. Rooms were spacious and modern. The parking isn’t onsite but very close. The bar and resteraunt on the rooftop over looking cathedral square is amazing! Excellent food and wine service! Will be going back
Stayed 2 nights in Jul 2025

10/10 Excellent

Trav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy
Stayed 1 night in Jul 2025

10/10 Excellent

jenni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close it was to the shops all in waking distance Room was clean and the staff were friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property. Rooms look and feel new, clean and well designed. Bathroom room was also new and very clean. Happily stay again for work. Plus is the great dining options, lots of shopping near by and so on:
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie, Taupo

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant for dinner and breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms , staff so friendly. Breakfast was excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect with easy access to Central locations. Christchurch tram just across the road. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Christchurch City Hotel was perfect for our stay. Close to town and the Cathedral, plus the staff were welcoming and friendly. Will definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Sui and Brad were amazing hosts. Went over and above to make sure I had everything I needed. The hotel is in a good location accessible to a lot of what the CBD has to offer.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, beautiful location, helpful service
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy, and lovely service
Stayed 2 nights in Jun 2025