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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

A bar area with a neon-lit ceiling, a counter with a marble-like front, and shelves with bottles.
A modern hotel room with a large bed, a desk, a chair, a round table, a TV, and a window with a city view.
A modern hotel with a distinctive circular logo, multiple windows, and a prominent entrance.
A modern hotel room with a large window, a flat-screen TV, a sofa with a blue pillow, a dining table with chairs, and a potted plant.
A hotel reception area with a reception desk, a green chair, potted plants, and framed pictures on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

A modern hotel room with a bed, desk, and large windows offering a city view.

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Studio, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a wardrobe, and a large window offering a view of the city.

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(38 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a bed, a desk with a chair, a small table, a phone, and a window with a view of a modern building and mountains.

Studio

9.6 out of 10
Exceptional
(58 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Room, 1 King Bed, No Windows

A hotel room with a large bed, a chair, a small table, and a painting on the wall.

City Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(32 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Christchurch City Hotel

A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from Hagley Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Fusion cuisine while dining at Lounge 505
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Cashel Mall and 4 minutes by foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Lounge 505 - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge 505

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 477 out of 663 reviews
Rating 8 - Good. 142 out of 663 reviews
Rating 6 - Okay. 24 out of 663 reviews
Rating 4 - Poor. 9 out of 663 reviews
Rating 2 - Terrible. 11 out of 663 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accommodations!! Staff is helpful and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and spacious, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodation
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for 1 night. The staff were very friendly and helpful, bed was comfortable, room was large and clean and location was perfect for walking to restaurants and attractions.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located to the CBD, everything is within walking distance.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, amenities
Modern, fresh new rooms, central and friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near cathedral square and close to all amenities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elspeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful, room great, bed comfortable with excellent bathroom
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Clean rooms, good location, easy good value parking a few mins away
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and spacious, staff were very friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Upgraded to window room Clean room Staff friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kameron

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and it’s at a very convenient location. Lots of restaurants and the riverside. Great stay!
Stayed 1 night in Feb 2026
Verified

8/10 Good

gregory

Liked: Cleanliness
Nice location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Behrang

Liked: Cleanliness, amenities, property conditions & facilities
Best location, clean room and friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, smiling staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walk to shops and eating places. Room was clean and good lighting. The reception staff was excellent in helping me to sort out our late check-in because of our flight delay.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Nice room and great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Malcolm Gregg

Liked: Cleanliness, staff & service, amenities
Very friendly staff, clean room and excellent location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located hotel with friendly staff and comfortable rooms.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

carlene

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, amenities, property conditions & facilities
the room is clean and the bed is comfortable, location is great!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great location, very comfortable. We would definitely stay here again.
Stayed 2 nights in Sep 2025