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Christchurch City Hotel

Property class: 4

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Photo gallery for Christchurch City Hotel

Restaurant
Exterior
Front of property
Reception
Executive Studio, 1 King Bed, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(56 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows

9.4 out of 10
Exceptional
(30 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout curtains

Executive Suite

  • Sleeps 4

View all photos for Studio

Bathroom amenities

Studio

  • Sleeps 2

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About this property

Christchurch City Hotel

This smoke-free hotel features a rooftop terrace, concierge services, and tour/ticket assistance. WiFi in public areas is free. Additionally, a porter/bellhop, a front-desk safe, and multilingual staff assistance are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from The Crossing. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Steps from Cashel Mall and 4 minutes by foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
As a guest of Christchurch City Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Christchurch City Hotel also features concierge services, a front-desk safe, and a porter.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 454 out of 631 reviews
Rating 8 - Good. 134 out of 631 reviews
Rating 6 - Okay. 23 out of 631 reviews
Rating 4 - Poor. 9 out of 631 reviews
Rating 2 - Terrible. 11 out of 631 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Valerie

Stayed 3 nights in Dec 2025

2/10 Terrible

Toni

Disliked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Behrang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best location, clean room and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Federico

Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice room and great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely, friendly, helpful staff. great breakfast with a view. Very quiet even though in central city. easy walk to restaurant's
Stayed 1 night in Dec 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and updated room. Arrived late due to flight being cancelled and left early to take tranzalpine train so can’t fault this place at all. Too bad we couldn’t stay longer
Stayed 1 night in Dec 2025

8/10 Good

Penelope

Liked: Cleanliness
No room service. Breakfast uninspired and self-service buffet (sugary small pastries, the cheapest white bread for toast; warmer trays of dry scrambled egg, raw ‘grilled’ tomatoes, cheap sausage and limp bacon) and filter coffee in a flask. Not acceptable for Christchurch’s newest hotel! I walked 2 minutes to Riverside and had a great breakfast for $15. Rooms clean and tidy but no staff after hours. And the entrance adjoins Kentucky FriedChicken outlet so many homeless people outside. Central Hotel but priced too high for what it offers - which is just a room and a franchise roof top restaurant.
Stayed 2 nights in Dec 2025

8/10 Good

Vipin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great functional place in CBD of Christchurch , right in the middle of walkable distance to some great food and shopping . Would highly recommend this place to stay
Stayed 3 nights in Dec 2025

10/10 Excellent

katie

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have liked to have tried the Bar - Open - but didn't realise it was closed Sundays and Mondays and we were busy Saturday. Lovely room with a view towards the Cathedral and the Spark Building. The room was spacious and had all that we needed. My only concern is the 2 homeless people that slept outside the entrance to the Hotel all weekend. They didn't cause any bother that I saw but very off putting. The receptionist said the Police keep an eye on them but they never moved. Thanks to the Hotel for giving us a late checkout on our last morning. Much appreciated.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Good central location. Room clean. Staff helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

carlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good location
Stayed 1 night in Dec 2025

10/10 Excellent

OLUTAYO

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location, walking distance to the Terrace and the Riverside Markets. The connecting rooms we had were clean and the staff were helpful - one helped my. Wife with the luggage and another suggested booking directly with Super Shuttle. Breakfast was also great and the lady who was there both days during our stay (she was alone on the 2nd) was absolutely lovely. Would highly recommend this hotel if you're in Christchurch!
Stayed 2 nights in Dec 2025

10/10 Excellent

Dan, Silverthorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room convenient to just about everything we wanted to do. Dining, walking and shopping. Staff was very nice and the property was very clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cole

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless and the service was excellent. I was upgraded to an executive suite, which was fantastic. The hotel restaurant was also really nice. It was a really great hotel, great location and a great price!
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

François

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good service from the manager at the reception
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central city location. As expected. Recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Jianming

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly front desk! The room is clean and neat, 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities
BEST location in the centre of everything! walkable to all attractions. superbly comfortable room. really happy with everything will definitely stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Room was in great condition. Staff went through great effort to help find places of interest. Top notch hotel,
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Tidy room. Great location
Stayed 2 nights in Nov 2025