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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Enjoy a comfortable stay in this stylish room with a large bed, desk, and city and mountain views through the large windows.
Located on a street corner, the hotel features a distinctive circular logo on its facade, adjacent to the BNZ Centre and Five Lanes.
Relax with refreshments on this outdoor seating area, featuring a sculptural table and two chairs.
Welcome to the hotel reception, where a stylish corridor features framed artworks and a comfortable seating area.
Enjoy a vibrant atmosphere at our bar, featuring a long counter, shelves stocked with spirits and wines, and comfortable seating.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Riverside Market
    ‪3 min walk‬
  • Christchurch Botanic Gardens
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Enjoy a city view from the circular window, with a comfortable bed and a flat-screen TV for entertainment.

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(29 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Enjoy a panoramic city view from the large round window, work or relax in comfort with a desk and chair, and unwind in the separate seating area.

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Relax in comfort with a large bed, desk, and flat-screen TV, plus a balcony with a city view.

Studio

9.8 out of 10
Exceptional
(46 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

Relax in a serene space with a large bed, a side table, and a comfortable armchair.

City Room, 1 King Bed, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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  • Restaurant
  • Air conditioning
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4.6 out of 5, Wonderful, (753)
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About this property

Christchurch City Hotel

Eco-certified hotel with a rooftop terrace and a restaurant
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from Hagley Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The One Restaurant & Bar, a fine-dining restaurant that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Cashel Mall and 4 minutes by foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 356 out of 473 reviews
Rating 8 - Good. 91 out of 473 reviews
Rating 6 - Okay. 16 out of 473 reviews
Rating 4 - Poor. 5 out of 473 reviews
Rating 2 - Terrible. 5 out of 473 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Really nice new hotel. Room well appointed. Lovely roof top bar for a cocktail. They offer parking around the corner for $10 over night. Great pressure in the shower. Lovely tea selection in room
View from our roon
Stayed 1 night in May 2025

8/10 Good

Wes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi everything was great bit i left 2 green hoodies in the wardrobe,would you beable to return them please Wes kidd room 402
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for walking. Car park is easy 4 min walk, but clean, bright and safe. Room is not large but very clean and quiet. Bathroom was pristine .
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the bar, it’s the biggest hidden gem in chch and the rooms are new and spotless. Always my go to for work!
Stayed 1 night in Apr 2025

10/10 Excellent

Haoting

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel located in downtown Christchurch. It is modern, sparkling clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location. Clean and spacious room, polite staff. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Christchurch
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Amenities
Lovely rooms in a great location, would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Perfect location in center Staff were very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and close proximity to lots of restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and of course only 2 yrs old. Room was great,shower and bathroom good size, bar and restaurant on the 5th floor very good. Would stay here again with hesitation.
Stayed 2 nights in Mar 2025

8/10 Good

Yanjie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack microwave stove and laundry
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, underrated hotel

The manager was excellent, gave us tons of advice, very friendly and helpful and made us feel at ease. I like exploring new hotels each time I visit a city but I will probably be back. Perfect location too.
Stayed 3 nights in Feb 2025

2/10 Terrible

Vasile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The one star rating is actually for the person who booked the room(myself😩). The lady (in training) at the front desk was really great, she did everything she could to accommodate our requests. UNFORTUNATELY, the room does not have a window, it is clearly stated in the booking section, but …I did not notice this detail when I selected the room. It is all on me, my only unhappiness is the fact the hotel is offering this room with no window. Certainly it should be a storage. Otherwise, the room size, cleanliness, bed quality, all are great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean room. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathy, HOLLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center location. Many restaurants in walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very handy for the city and shopping and eateries. Clean, tidy hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Would definitely recommend and stay in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey L

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025