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Hotel Carlton Mill

3.5 star property

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Photo gallery for Hotel Carlton Mill

Exterior
Garden view
One Bedroom Apartment | Private kitchen
Two Bedroom Apartment | View from room
One Bedroom Apartment

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
17 Bealey Avenue, Christchurch, 8014
  • Place, Hagley Park
    ‪1 min walk‬
  • Place, Papanui Road
    ‪2 min walk‬
  • Place, Christchurch Casino
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪13 min drive‬

Room options

View all photos for Queen Studio

Queen Studio

Queen Studio

8.4 out of 10
Very good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Studio

King Studio

King Studio

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Studio

Twin Studio

Twin Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Studio

Deluxe Queen Studio

Deluxe Queen Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living room

Three Bedroom Apartment

  • Garden view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Carlton Mill

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Carlton Mill offers 36 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

During your stay at Hotel Carlton Mill, you're just a quick walk from Hagley Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy Regional cuisine while dining at Strawberry Fare
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Hagley Park and 10 minutes by foot from Christchurch Casino
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Carlton Mill. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Christchurch hotel.

Strawberry Fare - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Strawberry Fare

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Tea bags/instant coffee
  • Toaster

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Carlton Mill

Carlton Mill Christchurch

Carlton Mill Hotel

Hotel Carlton Mill

Hotel Carlton Mill Christchurch

Carlton Hill Hotel Christchurch

Hotel Carlton Mill Hotel

Hotel Carlton Mill Christchurch

Hotel Carlton Mill Hotel Christchurch

Hotel Carlton Mill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 574 reviews
Rating 8 - Good. 255 out of 574 reviews
Rating 6 - Okay. 93 out of 574 reviews
Rating 4 - Poor. 22 out of 574 reviews
Rating 2 - Terrible. 7 out of 574 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, amenities
Close to the event we were attending
Stayed 4 nights in Feb 2026

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was wonderful
Stayed 4 nights in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
good value foe money and good location
Stayed 1 night in Feb 2026

10/10 Excellent

Anna

Stayed 1 night in Feb 2026

8/10 Good

Rong

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with kitchnet. Very close to 🍳 Botanic garden.
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place was great, only a couple of negatives if you’re wanting a quiet place this definitely isn’t the place. Very loud all the time.
Stayed 4 nights in Feb 2026

8/10 Good

JT

Liked: Cleanliness, staff & service, amenities
Quiet and comfortable.
Stayed 2 nights in Feb 2026

8/10 Good

todd

Stayed 1 night in Feb 2026

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities
The staff were okay, but when I got to my room, I found there was no telephone in my room, (as advertised in their ad of room amenities), and no alarm clock! What say I had an urgent medical condition during the evening, I would not have been able to contact any-one for assistance! I mentioned the non-existent alarm clock for my wake-up, and just got a "no" from the receptionist! The room itself was pretty well presented and tidy. The bathroom was as expected except, there were rust spots in the bath, on base and side, which were fortunately, covered over with a silicone. With regards to the bed, I woke up each morning with a sore/stiff back, minor, due to the hardness of the mattress. This was probably due to my being used to a comfortable mattress at home! But what really 'bugged' me, was the unavailability of a morning breakfast at the restaurant, 'Strawberry Fare', as advertised! I went down to the restaurant for breakfast on my first morning only to find it closed, and not opening until 10am!! Upon my booking the accommodation, breakfast was available in the restaurant between 7am and 10am. I approached a restaurant staff member, who happened to be working out the back, (saw door open), and I was told that the 'Hotel' can't have told me. I did mention this to the 'duty receptionist' and he advised me that the restaurant was under "new management.....". He said said he would check the advert, and remove it! My stay at this Hotel was 'Not' as expected!
Stayed 3 nights in Feb 2026

6/10 Okay

Jason

Liked: Cleanliness, amenities, property conditions & facilities
there is alot of noise with deliveries happening through the night that was the real issue.
Stayed 2 nights in Feb 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly. Good value. Well situated.
Stayed 4 nights in Jan 2026

6/10 Okay

Bertie

Business traveller
Liked: Cleanliness, staff & service
No air-conditioning.
Stayed 1 night in Feb 2026

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Excellent stay, Just what we needed. Great location for seeing Christchurch.
Stayed 3 nights in Feb 2026

8/10 Good

Andrew

ok
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Good!
Stayed 1 night in Dec 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities
Smart bathroom, comfortable bed, great spot to stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirleyann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate modern facilities
Stayed 1 night in Dec 2025

8/10 Good

Alistair

👍
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our one bedroom apartment was perfect, spacious and spotless. Nothing was too much trouble for the helpful staff and good selection of food and drink options around the corner as well as on site restaurant which we couldn’t try due to injury!
Stayed 4 nights in Dec 2025

10/10 Excellent

Bernie

Business traveller
Liked: Cleanliness, staff & service, amenities
great people
Stayed 2 nights in Nov 2025

8/10 Good

Juliet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lady at reception was so very helpful. A true asset to your team.
Stayed 1 night in Nov 2025

2/10 Terrible

Nikhil

Stayed 2 nights in Nov 2025