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Hotel Carlton Mill

3.5 star property

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Photo gallery for Hotel Carlton Mill

Exterior
One Bedroom Apartment
Two Bedroom Apartment | View from room
One Bedroom Apartment | Private kitchen
Garden view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
17 Bealey Avenue, Christchurch, 8014
  • Place, Hagley Park
    ‪1 min walk‬
  • Place, Papanui Road
    ‪2 min walk‬
  • Place, Christchurch Casino
    ‪10 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪13 min drive‬

Room options

View all photos for Queen Studio

Queen Studio

Queen Studio

8.2 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Studio

King Studio

King Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Twin Studio

Twin Studio

Twin Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen Studio

Deluxe Queen Studio

Deluxe Queen Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living room

Three Bedroom Apartment

  • Garden view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About this property

Hotel Carlton Mill

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Carlton Mill offers 36 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

During your stay at Hotel Carlton Mill, you're just a quick walk from Bealey Avenue. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy Regional cuisine while dining at Strawberry Fare
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Hagley Park and 10 minutes by foot from Christchurch Casino
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Carlton Mill. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Christchurch hotel.

Strawberry Fare - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Strawberry Fare

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Tea bags/instant coffee
  • Toaster

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Carlton Mill
Carlton Mill Christchurch
Carlton Mill Hotel
Hotel Carlton Mill
Hotel Carlton Mill Christchurch
Carlton Hill Hotel Christchurch
Hotel Carlton Mill Hotel
Hotel Carlton Mill Christchurch
Hotel Carlton Mill Hotel Christchurch

Hotel Carlton Mill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 189 out of 558 reviews
Rating 8 - Good. 249 out of 558 reviews
Rating 6 - Okay. 91 out of 558 reviews
Rating 4 - Poor. 22 out of 558 reviews
Rating 2 - Terrible. 7 out of 558 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marion

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, excellent location. After hours check in and check out easy
Stayed 2 nights in Nov 2025

10/10 Excellent

Caron

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely spacious room. Great shower. Comfy bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Micaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and modern, friendly staff, although I would’ve liked a smart tv it was overall great
Stayed 2 nights in Nov 2025

10/10 Excellent

warren

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stuff got room ready early for us to check in .very clean room and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable large room and easy parking.
Stayed 3 nights in Nov 2025

6/10 Okay

Emily

Stayed 2 nights in Nov 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, room comfort
Proximity to Hadley park is great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Chanrotha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great shower, comfy bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia

Stayed 1 night in Jul 2025

10/10 Excellent

Kit Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfortable, spacious, and clean. Even i didnt met any staffs on that day as i was checked in late, the staff contact me earlier that morning and let me know the check in procedures, feeling being welcome. Although sometimes may heard people talking in the corridor, but generally quiet. Nice experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are super friendly and helpful. The room is very clean and spacious. Quiet place but accessible to everything. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Always like staying at the hotel. Staff friendly and super helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Zhuoying

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist, sarah, friendly, and very helpful, when we said we couldnt carry suitcases up stairs, as one of us has a mobility problem, and found us a ground floor suite, which we greatly appreciated .. a really convenient hotel to stay in.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The service was pretty poor. Only one key per room and wouldn’t even tell me where my room was. My partner had arrived before me, checked in and gone for a run. I arrived and asked for the second key and she said no. I asked where our room was located (I used the room number my partner had told me) and she wouldn’t tell me, even though it was booked under my name with my credit card. Room was supposed to have a balcony and looked nothing like the photos.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always free parks available, good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and good location.

Receptionist and staff were friendly and helpful. Room was clean, comfortable and well furnished. Hotel is convenient to Hagley Park, Botanic Gardens and within walking distance of museums, restaurants and shopping areas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

There was an event at Hayley Park and while the noise from this was ok there was a problem with people returning to the hotel and hanging around the night entry way and staircase which was very close to our room. They stayed around this area for around a hour making a bit racket yelling and swearing until about 12.30am. I was disappointed that management didn’t ask them to move on to their rooms. The room was well equipped and bed comfortable. Noticed the bathroom fan didn’t work.
Stayed 1 night in Feb 2025

4/10 Poor

Jamie, Taupo

Room 11 is so noisy Everyone walking in to the building at all hours can be heard loud and clear No noise proofing Would never say there again for this reason
Stayed 1 night in Feb 2025

10/10 Excellent

Chanwook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025