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Novotel Christchurch Airport

4.5 star property

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Photo gallery for Novotel Christchurch Airport

Exterior
Property preview
Lobby lounge
Minibar, in-room safe, blackout curtains, soundproofing
Business centre

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
30 Durey Road, Christchurch Airport, Christchurch, NZ, 7674
  • Place, International Antarctic Centre
    ‪5 min walk‬
  • Place, Russley Golf Club
    ‪18 min walk‬
  • Place, Mike Pero's Motorcycle Gallery
    ‪4 min drive‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪5 min walk‬

Room options

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, blackout curtains, soundproofing

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(68 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Room, 2 Double Beds

Minibar, in-room safe, blackout curtains, soundproofing

Executive Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Christchurch Airport

Luxury hotel with a restaurant connected to the airport in Christchurch
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Housekeeping is available on request.
Novotel Christchurch Airport offers 200 accommodations with minibars and safes. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Christchurch Airport's great location gets high marks from our customers. During your stay, you'll be connected to the airport, and just a quick walk from International Antarctic Centre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • Just a 1-minute drive from International Antarctic Centre and 6 minutes from University of Canterbury
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2336 square feet (217 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Christchurch Airport. For a fee, parking is available.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: NZD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,336 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 32 per person
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Christchurch Airport Opening April 2019 Hotel
Novotel Opening April 2019 Hotel
Novotel Christchurch Airport Opening April 2019
Novotel Opening April 2019
Novotel Christchurch Airport Hotel
Novotel Christchurch Airport Christchurch
Novotel Christchurch Airport Hotel Christchurch
Novotel Christchurch Airport (Opening November 2019)

Novotel Christchurch Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1029 reviews
Rating 8 - Good. 166 out of 1029 reviews
Rating 6 - Okay. 33 out of 1029 reviews
Rating 4 - Poor. 6 out of 1029 reviews
Rating 2 - Terrible. 12 out of 1029 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

BLAIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, friendly team
Stayed 1 night in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Delwyn, Invercargill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom walls are strange.
Stayed 1 night in Sep 2025

10/10 Excellent

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay and very friendly staff!
Stayed 1 night in Sep 2025

8/10 Good

Naomi

Stayed 1 night in Sep 2025

6/10 Okay

Brigid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice

The overnight stay was fine. Had an early flight in the morning and location was excellent. Room was great, beds were very comfortable. Had dinner at the Exchange - was nice $30 Parking even though we stayed the night and had dinner there...free if we'd just gone for dinner!!
Stayed 1 night in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities
Great hotel in a great location - if you’re flying from Christchurch airport of course… Only negative - receptionist was surly and unfriendly. Not only at check in but on departure too. Question for her - why are you in a hospitality role?
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficient and professional staff in a super handy location
Stayed 1 night in Aug 2025

10/10 Excellent

Ryllis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to locate, just a five minute walk from the airport. Easy check-in. Beds were comfortable, had a good sleep. Great staff and service.
Stayed 1 night in Sep 2025

10/10 Excellent

Brock

Stayed 1 night in Sep 2025

10/10 Excellent

Telea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding option when flying in and out of Christchurch. Rooms were clean and well designed. Restaurant was amazing and staff very helpful. Our flight was cancelled last minute and they were very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all 5 stars
Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Family-friendly | Location
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully convenient location just outside the airport doors. Receptionist Aaron was warm and welcoming on our arrival and unexpectedly gave our girls some toys. Fantastic to just walk out of the airport, into the hotel room to freshen up, then upstairs for dinner. Wonderful meals. Fantastic wait staff at the restaurant. It was so smooth and professional. Will definitely be recommending.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharleen

Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Stayed 1 night in Aug 2025

6/10 Okay

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice staff very helpful friendly the room was great bt due to a noise in my room i will not return unless fixed it sounded like a very bad dripping tap in vent above my door due to this i had not much sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities

Short Overnight stay

Had a great room. Only issue was maintenance work going on in the room next door. Had been driving all morning and with a 7.00am flight next morning was hoping for an afternoon rest after checking in but all the hammering and hammer drilling until 5.00pm crushed that idea. Rang customer service to ask why we weren’t told about the work and was told we should have been advised. The staff member apologized and later another staff member sent up some drink vouchers for the restaurant that evening which was something nice to make up for the noise issue. The Food Exchange restaurant on the top floor was great with a top view of the runway to see aircraft, especially the Emirates A380, coming and going. The food was good and not too expensive. All in all a great place to stay overnight if flying out early and we would definitely stay there again with hopefully a quieter room.
Stayed 1 night in Aug 2025

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little difficult to do a full "review ", as on the day we arrived, the computer check in was down. This created a "not the norm" situation for the staff. That said, the staff did very well, in my opinion, working a manual system. The hotel is about a 5 min walk to the airport, and about 15 min walk to a supermarket and other restaurants. So from a location point of view, excellent. The hotel was fully booked the night we stayed, so i strongly recommend booking as far in advance as possible. Will stay ag.
Stayed 1 night in Aug 2025