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The Mayfair

5.0 star property

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Photo gallery for The Mayfair

Top of House - King
Exterior
Top of House - Suite | Living area
Reception
Mayfair Suite | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
155 Victoria St, Christchurch, Canterbury, 8013
  • Hagley Park
    ‪3 min walk‬
  • Christchurch Casino
    ‪5 min walk‬
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪11 min drive‬

Room options

View all photos for Top of House - King

Top of House - King

Top of House - King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Top of House - Suite

Top of House - Suite | Living area

Top of House - Suite

  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Mayfair King

Mayfair King

Mayfair King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mayfair Suite

Mayfair Suite | Living area

Mayfair Suite

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mayfair Twin King

Mayfair Twin King

Mayfair Twin King

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

The Mayfair

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Mayfair offers 67 air-conditioned accommodations with tablet computers and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Mayfair. During your stay, you're just a quick walk from Hagley Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Bealey Avenue and 3 minutes by foot from Papanui Road
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 807 square feet (75 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Mayfair. For a fee, parking is available.

This 5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.
Majestic at Mayfair - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Majestic at Mayfair - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (NZD 25 per night; includes in/out privileges)
  • Secured valet parking on site (NZD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: NZD 35 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Majestic at Mayfair
  • Majestic at Mayfair

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 807 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 75.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 35 for adults and NZD 35 for children
  • Uncovered self parking fee: NZD 25 per night (in/out privileges)
  • Secured valet parking fee: NZD 39 per night (in/out privileges)
  • Rollaway bed fee: NZD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Mayfair Hotel
The Mayfair Christchurch
The Mayfair Hotel Christchurch

The Mayfair Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 197 out of 243 reviews
Rating 8 - Good. 32 out of 243 reviews
Rating 6 - Okay. 8 out of 243 reviews
Rating 4 - Poor. 4 out of 243 reviews
Rating 2 - Terrible. 2 out of 243 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neal S

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, pleasant and spacious, although had a poor view out the back of the hotel and didn’t let much light in. For the price, it was nothing particularly special for a place promoted as a 5 star hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with partner
Terrific spot! Beds were super comfortable. Staff is incredibly helpful and nice! A definite!
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable contemporary hotel. Good linens, comfy beds and quality fluffy towels and upmarket toiletries. Dining room in the evening could offer some healthy choices. Very welcoming staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer property and it has all the features and amenities expected for a comfortable and restful stay. For example the bathroom lighting and mirrors have multiple settings, and outlets included USB and USBC plugs. Easy to find and parking is simple. It's a 10-15 minute walk to the city center, but there are plenty of restaurants within a 5 minute walk including Vics across the street. The city bus also goes by as well - easy to use the system, but you need cash if you don't have a bus card, and they give change. Definitely recommend and would stay there again!
Stayed 3 nights in Feb 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel with lovely cafe downstairs. Walkable into city and Hagley. Staff went above and beyond and enabled us to check in early. Fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the in house restaurant, staff at front desk, and Greek restaurant down the street.
Stayed 1 night in Feb 2025

10/10 Excellent

Patria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful surprise of an upgrade to a suite. Felt very spoilt. Lovely room. Clean and lovely decor.
Stayed 1 night in Feb 2025

10/10 Excellent

Jill, Saratoga Springs

Stayed 2 nights in Feb 2025

8/10 Good

Yavuz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room & very nicely appointed. Excellent amenities for hotel accommodations. Several restaurant options close by and also a 15-20 minute walk into town. Hotel staff is very hospitable. Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jan and Chris

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend The Mayfair

The nicest staff ever. This place was adorable (not too crazy about the black walls in the room) but other than that the hotel was amazing! Everything we needed, great location, staff was the friendliest we encountered on our month long trip in NZ.
Stayed 2 nights in Nov 2024

10/10 Excellent

Padraic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable
Stayed 1 night in Jan 2025

8/10 Good

Yijun

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2024

8/10 Good

Frederico, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and confortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise, Los Angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beside the park.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024