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Hotel on the Cay

3.0 star property

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Photo gallery for Hotel on the Cay

Aerial view
Exterior
Beach bar
Superior Suite, Multiple Beds, Ocean View | Beach/ocean view
Premium bedding, free cots/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Protestant Cay, Christiansted, St. Croix, 822
  • Place, Protestant Cay
    ‪1 min walk‬
  • Place, Protestant Cay Beach
    ‪1 min walk‬
  • Place, Sugar Beach
    ‪11 min drive‬
  • Airport, Christiansted (STX-Henry E. Rohlsen)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Premium bedding, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR PARTIAL OCEAN VIEW ROOM)

7.0 out of 10
Good
(31 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Ocean View

Premium bedding, free cots/infant beds, free WiFi, bed sheets

Superior Suite, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, Ocean View | Living area

Deluxe Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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The price is €109
includes taxes & fees
11 May - 12 May
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About this property

Hotel on the Cay

A bar/lounge, self parking, and a computer station are available at this hotel. WiFi in public areas is free. Additionally, a garden, barbecue grills, and a front-desk safe are onsite. Housekeeping is available once per stay.
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel on the Cay's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Protestant Cay Beach. You'll find features like free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Protestant Cay and Protestant Cay Beach
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • No lift
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 6 2026 to December 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel on the Cay

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 269 out of 810 reviews
Rating 8 - Good. 251 out of 810 reviews
Rating 6 - Okay. 144 out of 810 reviews
Rating 4 - Poor. 71 out of 810 reviews
Rating 2 - Terrible. 75 out of 810 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Courteous staff..super friendly
Stayed 5 nights in Jan 2026

4/10 Poor

kevin, oconto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very rude
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Outdated and under remodeling but my room was Clean comfortable and friendly. The beach, beach bar and rolling smoke are fantastic. I look forward to going back when the construction is over. The kitchenette was a must have for my grandkids in the morning. I sure hope they don’t get rid of it.
Stayed 14 nights in Dec 2025

4/10 Poor

Kyra

Stayed 3 nights in Jan 2026

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yes. Yes. secure and safe
neighbor
Stayed 6 nights in Jan 2026

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and staff were attentive and friendly.
Stayed 11 nights in Jan 2026

10/10 Excellent

Alejo

Stayed 4 nights in Jan 2026

10/10 Excellent

Latonya, Waldorf

Stayed 6 nights in Jan 2026

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is wonderful. We frequent St. Croix, yearly. And I always wanted to give this place a chance. We did not have bath towels or beach towels available to us for our stay. How are you supposed to even take a shower? And they just expected us to be OK with it. That is a simple necessity. The TV did not work in the room, which would’ve been helpful to relax our children at night. I would go back just to experience the bar, but I would never stay at the hotel again.
Stayed 1 night in Dec 2025

4/10 Poor

Marvin

Stayed 2 nights in Jan 2026

10/10 Excellent

Dimion

Liked: Cleanliness, amenities, property conditions & facilities
2 nd time staying here and I love it.
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness
Room was spacious. Staff was friendly. Beach area was nice.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and was everything and more for our vacation. Everyone was so friendly that lived in the condo and the host was fantastic to say the least about them.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for that price
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 5 nights in Jan 2026

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemmed; it is a Roach Motel; how you can even put this on your site for people to go to is beyond me; I wouldnt let me dog stay there. We got into the room, and immediately left
Stayed 6 nights in Jan 2026

10/10 Excellent

Alfredo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great to be back and seeing the good work being done. Staff is always wonderful! Bravo☮️💞😍🎶🇺🇸🎉
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer, Coatesville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views, private beach, and hotel bar are incredible. The hotel is a little outdated and under a little construction but is the best place to stay while in St. Croix!
Stayed 1 night in Dec 2025

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Property conditions & facilities
Fire alarms chirping continuously due dust from construction. Patio door didn't lock and had to be lifted to open or closed. Light bulbs burnt out leaving room poorly lit. Maintenance under staffed. No path to roll luggage requiring to lift heavy luggage up three flights of stairs. Not senior friendly.
Stayed 7 nights in Dec 2025

4/10 Poor

Kelly, Prosser

Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a ground floor room when I booked the reservation, I told them I was coming in late and would not make it to the hotel until after 11 PM, I was told that is no problem, there is always someone there. When I arrived and rode the water taxi to the hotel the office was closed the driver of the boat said there is no one there to give me a room. I said can you call somebody and have them come help. He said I am supposed to help you but I don't know how. I told him everything was supposed to be arranged and ready for my arrival, and he said that he could get the information and the key and let me in and I would have to check in with them in the morning. He tried to give me a room on the third floor that they had reserved for me but I told him I was unable to use the stairs since there was no elevator. After a long struggle we ended up with a room on the ground floor. The room was not great, everything was very chipped up. The sliding door to the balcony was trashed and there was no seal frame on the fixed glass and when you opened the door the frame fell out. The beach is nice, but it is public and it is quite often full of drunken sailors or locals. The hotel is in Mid restoration so there is construction everywhere. The people are very nice but the room Wi-Fi or TV we're not functioning, so everything was done via Cell Phone instead of having available Wi-Fi. I called every single day to have it repaired and was assured that it would be fixed. It was never fixed
Stayed 5 nights in Dec 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities
Property is under construction. It’s loud and messy.
Stayed 7 nights in Dec 2025

2/10 Terrible

Brandy

Stayed 1 night in Dec 2025

2/10 Terrible

Anna

Stayed 1 night in Dec 2025