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Candlewood Suites Cincinnati Northeast-Mason by IHG

3.0 star property

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Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

Exterior
Exterior
Indoor pool
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5070 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪11 min walk‬
  • Place, Regal Deerfield Town Center
    ‪12 min walk‬
  • Place, Governor's Plaza
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-in Shower)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Walk-in Shower)

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Bath Shower Combo)

Standard Room, Multiple Beds (Bath Shower Combo)

Standard Room, Multiple Beds (Bath Shower Combo)

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Cincinnati Northeast-Mason by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a meeting room are onsite.
Candlewood Suites Cincinnati Northeast-Mason by IHG offers 128 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Cincinnati Northeast-Mason by IHG. During your stay, you'll be within walking distance of Deerfield Towne Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Kings Island and 10 minutes from Kenwood Towne Centre
  • Dogs welcome for a fee
Candlewood Suites Cincinnati Northeast-Mason by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Candlewood Suites Cincinnati Northeast-Mason by IHG. Self parking is free.

This 3-star Mason hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason by IHG
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Mason
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel Mason

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

José

Stayed 1 night in Dec 2025

8/10 Good

Kemella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and friendly. Room was spacious (except for bathroom). Full size fridge, dishwasher and microwave. Bed was pretty comfortable with two pillows per person. Hotel is close to shopping and restaurants. Short drive to Kings Island.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Eboni

Liked: Cleanliness, property conditions & facilities
Everything was amazing more than what I expected and the room rate was very reasonable.
Stayed 1 night in Dec 2025

6/10 Okay

Jimmy, Defiance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen was equipped for 2 ppl the workspace was fine I just wish the room details would specify wether or not there is a couch or chair because I would’ve rather had a couch especially considering we got snowed in and had to spend a day and a half in the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

Humberto Josue

Stayed 4 nights in Dec 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff working at check in was extremely nice and helpful. Place was very well kept and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great service, awesome room, perfect price!
Stayed 1 night in Dec 2025

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities
Clean well kept rooms
Stayed 1 night in Dec 2025

10/10 Excellent

jeff, Brunswick

Stayed 1 night in Dec 2025

10/10 Excellent

Tay

Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The kitchenette was stocked with dishes, plates, cups and silverware. The lightly was more than adequate with a very nicely sized workspace. The staff was extremely friendly and very accommodating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
One of the best places I've ever stayed for the price.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Nicolette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Honestly way nicer than expected. Easy to check in, friendly staff. Room was nice and had a fully stocked kitchen, including Pyrex containers and a drink pitcher. Complimentary coffee in lobby, along with small pantry to buy snacks from.
Stayed 1 night in Nov 2025

10/10 Excellent

Candice

Stayed 1 night in Nov 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and friendly employees.
Stayed 1 night in Nov 2025

10/10 Excellent

Deshay

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos and Rachelle

Liked: Cleanliness, staff & service, amenities
Nice staff nice rooms
Stayed 4 nights in Nov 2025

10/10 Excellent

Deshay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and the facilites were great
Stayed 2 nights in Nov 2025