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Embassy Suites by Hilton Cincinnati RiverCenter

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cincinnati RiverCenter

Exterior
View from room
Reception
Presidential Suite, 1 King Bed, Non Smoking | View from room
Lunch and dinner served, southern cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Bar

Explore the area

View in a map
10 E Rivercenter Blvd, Covington, KY, 41011
  • Place, Great American Ball Park
    ‪14 min walk‬
  • Place, Paycor Stadium
    ‪14 min walk‬
  • Place, Newport Aquarium
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, River View

7.6 out of 10
Good
(34 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(46 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, River View

Suite, Multiple Beds, Non Smoking, River View

Suite, Multiple Beds, Non Smoking, River View

  • 84 sq m
  • 2 bedrooms
  • River view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Mini fridge

Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(72 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | View from room

Presidential Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 107 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cincinnati RiverCenter

Pet-friendly hotel with free breakfast connected to the convention center in Covington
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Cincinnati RiverCenter offers 227 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Covington hotel provides complimentary wireless Internet access. 55-inch LCD televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Cincinnati RiverCenter gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Ohio River Valley. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Neat, a café that serves southern cuisine
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ohio River Valley and a 4-minute drive from Great American Ball Park
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cincinnati RiverCenter offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Cincinnati RiverCenter. Parking is available for a fee.

This 3.5-star Covington hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Neat - This café specializes in southern cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Neat

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7,998 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cincinnati RiverCenter
Embassy Suites Cincinnati RiverCenter Covington
Embassy Suites Cincinnati RiverCenter Hotel
Embassy Suites Cincinnati RiverCenter Hotel Covington
Embassy Suites RiverCenter
Embassy Suites RiverCenter Cincinnati
RiverCenter Cincinnati
Covington Embassy Suites
Embassy Suites Covington
Embassy Suites Hilton Cincinnati RiverCenter Hotel Covington
Embassy Suites Hilton Cincinnati RiverCenter Hotel
Embassy Suites by Hilton Cincinnati RiverCenter Hotel
Embassy Suites by Hilton Cincinnati RiverCenter Covington
Embassy Suites by Hilton Cincinnati RiverCenter Hotel Covington

Reviews

Embassy Suites by Hilton Cincinnati RiverCenter Reviews

7.4

Good

7.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 384 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 132 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

Reviews

6/10 Okay

Ravi

Business traveller
No amenities, less towels . Didnt feel the same as old Embassy Suite days. For this price , I didnt expect less amenities and the room is not that great
Stayed 1 night in Jul 2025

8/10 Good

Brenda, Birdseye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel but the pool wasn’t heated.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room could use some repairs. USB ports were broken, the bathtub faucet was diconnected from the wall. We had to request TP and then we got looks like we were being inconvenient
Stayed 3 nights in Jul 2025

8/10 Good

Leeloni

Liked: Cleanliness, property conditions & facilities
Good bar
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

4/10 Poor

ALaundra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

My recent stay

The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris, Fort Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with easy access to downtown Cincy. The staff was great, and even though we had a rough checkin the staff made up for the issues and did a great job.
Stayed 1 night in Jul 2025

4/10 Poor

Brittany

Disliked: Cleanliness, property conditions & facilities, room comfort

Ehh… I’d avoid if possible.

A poor hotel. It smells musty when walking into any room. This was our second stay, thinking we just had a fluke the first time, nope. I even left a review and they have yet to contact me from our first stay. The bartender was terrible. She thinks it’s more important to be on her phone with AirPods in and texting than it is to wait on guests. Happy hour she couldn’t handle and she had someone on the other side too. She is rude. Seriously will NEVER stay here again. The bathroom wallpaper was peeling off and you can tell that’s from moisture. Our toilet seat was broken. We took showers and had to stand in our own dirty water because it took forever to drain. I truly honestly want a refund after this stay but that probably won’t happen as I’m still trying to get an explanation as to why I was charged a ‘balance’ upon checking in and they have no explanation as to why. This hotel needs work on so many levels. We gave it a second chance and we are regretting doing so. I would avoid if you want a nice couples stay. Nothing nice about this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Most of the employees acted like you were a bother when you asked for anything. The a/c was not working properly. The worst experience I have ever had at a hotel. I would like to commend Brian on the front desk. He was the only one w would help us when he was on the desk. The valet people were also good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Amenities
Newport Aquarium
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception and check in and check out was quick and easy.
Stayed 2 nights in Jul 2025

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
The water was off the entire day of check in and the following day as well, pool had too much chlorine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jen

Stayed 3 nights in Jun 2025

6/10 Okay

steve

Stayed 2 nights in Jul 2025

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
Stayed 3 nights in Jul 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Millard

Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

6/10 Okay

Tara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a terrible smell throughout the hotel. We changed rooms twice but you could still smell a musty mildew smell. Hotel staff was very courteous and helpful
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though the hotel is older and not really up to date, our stay was great. The room was clean and bed comfortable. The breakfast was amazing with made-to-order omelettes, and the evening reception was nice with a couple free drinks plus a few snacks. The hotel is in a great location to walk across the river to Cincinnati. The staff at the hotel was always willing to help and were very friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Janessa

Travelled with family
Disliked: Cleanliness
We ALWAYS love an Embassy so it was a no brainer to stay here for the Reds game on Monday, July 7-9. When we arrived, check in was fine. Got to the room and they had the air set on 60, but the room temp was 74. We asked about it and they gave us fans, but no other room was open. We asked the next day about the status of getting it fixed was and we had the MOST rude interaction with Rebecca. She said she would send engineering to look and wrote it down. Hours later and no one came. So down we went again. The room has not moved from 74 degrees even when set on 60-68. They finally sent someone. Did not tell us anything that he found and again no offer of another room. Still didn't work. We had to yell over the box fans they provided us the whole trip. They do offer us a one night refund, which was perfectly acceptable. However, it doesn't end there. I paid Expedia $268 back in March for this trip. So we were getting roughly half back. That all went through just fine. Until I checked my account and I had a charge from the Embassy for $274 more dollars. The receipt they sent said $45 for parking a drink. No mention of the $274. So now I've spent half the day trying to find someone who can help. RIDICULOUS. I do want to say the bartender and omelet guy are the best people they have at that hotel. Always helpful and smile, unlike every other encounter we had.
Stayed 2 nights in Jul 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and comfortable

Clean, with friendly staff. Room was clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025