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Hilton Garden Inn Cincinnati/West Chester

3.0 star property

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Photo gallery for Hilton Garden Inn Cincinnati/West Chester

Terrace/patio
Blackout curtains, iron/ironing board, free cots/infant beds
Reception
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
9306 Schulze Drive, West Chester, OH, 45069
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Sharonville Convention Center
    ‪5 min drive‬
  • Place, Liberty Center
    ‪8 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

42-inch LCD TV with premium TV channels, TV

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

42-inch LCD TV with premium TV channels, TV

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

42-inch LCD TV with premium TV channels, TV

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Cincinnati/West Chester

Hotel in West Chester with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Change of bedsheets is available on request.
Hilton Garden Inn Cincinnati/West Chester offers 125 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Cincinnati/West Chester. During your stay, you'll be within walking distance of Topgolf. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Topgolf and a few minutes from Monster Mini Golf
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cincinnati/West Chester offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 3500 square feet (315 square meters) and includes conference space. Hilton Garden Inn Cincinnati/West Chester also features a terrace, room service (during limited hours), and express check-out. Free self parking is available.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.
Garden Grille & Bar - This restaurant specializes in American cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,500 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10.00 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn West Chester
Hilton Garden West Chester
Hilton West Chester
West Chester Hilton
Hilton Garden Inn West Chester Ohio
Hilton Garden Inn West Chester Hotel
Hilton Cincinnati West Chester
Hilton Garden Inn West Chester
Hilton Garden Inn Cincinnati/West Chester Hotel
Hilton Garden Inn Cincinnati/West Chester West Chester
Hilton Garden Inn Cincinnati/West Chester Hotel West Chester

Hilton Garden Inn Cincinnati/West Chester Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 682 reviews
Rating 8 - Good. 182 out of 682 reviews
Rating 6 - Okay. 42 out of 682 reviews
Rating 4 - Poor. 18 out of 682 reviews
Rating 2 - Terrible. 17 out of 682 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ebony

Stayed 2 nights in Jul 2025

8/10 Good

James, East Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
The area was wonderful. I couldn’t give it a 10 because of the rooms condition. We unaware of the rooms conditions maintenance came very fast and fixed the problem but the lock on the door was not locking and the room smelled like musky body odor a easy fix I believe should’ve been taken care of before we got there. Other than that everything else was wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Jul 2025

2/10 Terrible

Kayla

Stayed 1 night in Jul 2025

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again. Very clean and professional staff
Stayed 1 night in Jul 2025

10/10 Excellent

Chanel, Denver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean. Did have dining options in the area. Pool was decent and clean. Would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby clerk was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Sanjay

Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice
Stayed 1 night in Jul 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed at many Hilton Garden Inns .. always nice and staff helpful .. nice to see the downstairs has been remodeled.. looking forward to the rest of the hotel being done.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalyn

Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
The receptionists were welcoming.
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Water was shut off my first night, which meant the bar and restaurant were closed as well. Pool was not the cleanest, other than that the facilities were nice and clean.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, clean, comfortable, and convenient

This was a great stay for us. The room itself was clean and a nice size. Everyone we came in contact with was very friendly. While I would not consider it an actual restaurant, the breakfast option was very good and reasonably priced. The bartender at the lobby bar was super friendly and even accommodated guests who showed up /ordered right at closing time. There are plenty of food options nearby as well. The location is very convenient to the highway. During our stay there was a sports tournament nearby and several teams stayed onsite. While the lobby was often bustling with activity, it was never rowdy or out of control. We would definitely recommend this hotel and would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were so friendly and welcoming. Fantastic facility. I will be back.
Stayed 1 night in May 2025

10/10 Excellent

keneth

Liked: Staff & service, property conditions & facilities
Totally satisfied
Stayed 1 night in May 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Stay was good….Wish pillows were a bit better! Otherwise good all around.
Stayed 2 nights in Apr 2025