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5.0 out of 5

"When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpf ... " More

By Abdullah A. on Thu 18 Feb 2016

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€36* Per night/room 29 May - 30 May

Superior Villa, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Villa, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Deluxe)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Pesona Alam Resort & Spa, you'll be close to Taman Safari Indonesia. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Banyan All Day Dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, mini golf and bicycles to rent
  • 11 minutes by car from Puncak Tea Plantation and 12 minutes from Taman Safari Indonesia

Pesona Alam Resort & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Pesona Alam Resort & Spa

Family (1)
5 out of 5

Good stuff

When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.

Posted by on 18 Feb 2016

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Property Features

Pesona Alam Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, an arcade/games room, and a garden are also featured at the family-friendly Pesona Alam Resort & Spa. Self parking is free. This 3.5-star Cisarua hotel is smoke free.

  • 138 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2015
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Pesona Alam Resort & Spa offers 138 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Banyan All Day Dining – This restaurant specialises in international cuisine.

Halimun – On-site café.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Miniature golf on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Archery on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Pesona Alam Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires a deposit at the time of booking the reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pesona Alam Resort Cisarua
  • Pesona Alam Resort
  • Pesona Alam Cisarua
  • Pesona Alam Resort & Spa Hotel
  • Pesona Alam Resort & Spa Cisarua
  • Pesona Alam Resort & Spa Hotel Cisarua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.