This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Azul Hotel & Restaurante offers 25 accommodations with complimentary toiletries. Rooms open to patios. 32-inch LED televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
During your stay at Azul Hotel & Restaurante, you'll be within walking distance of Norte Beach. Free WiFi in public areas, free self parking, and a restaurant are available.
Free WiFi
Free self parking
Enjoy seafood at lobby, a family restaurant with ocean views
Amenities include a front-desk safe, a meeting room, and a multilingual staff
Just a 3-minute drive from Domo del Mar Convention Center and a few minutes from Carmen XXI Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Azul Hotel & Restaurante. Self parking is free.
This 3-star Ciudad del Carmen hotel is smoke free.
Lobby - Overlooking the ocean, this family restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
lobby
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 buildings
3 floors
Built in 2009
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Free local calls
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Azul Hotel & Restaurante
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen
Azul Hotel & Restaurante Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that.
Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs)
He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous)
The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand.
The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it.
We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path.
The staff is the unfriendliest ever and that’s all we do : travelling
This was really a bad experience
Gaelle
Stayed 1 night in Dec 2023
Verified
6/10 Okay
Michelle de los Santos
27 Jan 2026
Liked: Cleanliness
Disliked: Amenities
Para descansar no tan bueno porque arriba del hotel había música muy ruidosa al ser un restaurante.
No servía el aire acondicionado, y estaba la temperatura a más de 40 grados, no me quedé porque no era posible hospedarte son aire acondicionado, y tampoco me regresaron mi dinero de la habitación