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Hotel Balam Puerto

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Balam Puerto

Terrace/patio
Exterior
Reception
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Calle 47, Ciudad del Carmen, CAM, 24178
  • Place, Norte Beach
    ‪9 min drive‬
  • Place, Our Lady of Carmen Church
    ‪10 min drive‬
  • Place, El Zacatal Bridge
    ‪12 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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Reception
Hotel Plaza Mirador Ciudad del Carmen
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 158 reviews
The price is €36
includes taxes & fees
8 Nov - 9 Nov
Hotel Plaza Mirador Ciudad del Carmen

About this property

Hotel Balam Puerto

Hotel in Ciudad del Carmen with a 24-hour front desk
Along with a 24-hour front desk, this hotel has motorcycle parking and free WiFi in public areas. Weekly housekeeping is available.
Hotel Balam Puerto offers 12 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided weekly.
During your stay at Hotel Balam Puerto, you're just a quick walk from Church of Our Lady of Fatima. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Motorcycle parking only
  • Amenities include a terrace and a water dispenser
  • 7 minutes by foot from Church of Our Lady of Fatima and a 2-minute drive from Resurgimiento Stadium
Hotel Balam Puerto offers its guests a terrace and a water dispenser. Public spaces have free WiFi. Only motorcycle parking is available.

Smoking is allowed in designated areas at this Ciudad del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Balam Puerto Hotel
Hotel Balam Puerto Ciudad del Carmen
Hotel Balam Puerto Hotel Ciudad del Carmen

Hotel Balam Puerto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper atento y todo muy limpio.
Stayed 1 night in Aug 2025

6/10 Okay

Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le falta solucionar detalles

La dirección que tienen registrada no es la correcta, te manda completamente a otra dirección opuesta y al lado contrario de donde se ubica realmente, NO cuentan con estacionamiento aunque en la aplicación dice que tienen, en el Baño se sale toda el agua de la regadera cuando se está bañando se hace un desastre de agua y se inunda todo el baño por la misma razón,
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy bonitas y bien equipadas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es nuevo, muy lindo y tranquilo
Stayed 1 night in Apr 2025

8/10 Good

Javier Adalberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno oara un descanso tranquilo
Stayed 2 nights in Apr 2025

8/10 Good

Jesús

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025