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Hotel del Parque

3.0 star property

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Double Room, Balcony
Reception
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Calle 33, entre 20 y 22, Ciudad del Carmen, CAM, 24100
  • Place, Zaragoza Park
    ‪1 min walk‬
  • Place, Our Lady of Carmen Church
    ‪2 min walk‬
  • Place, University Cultural Center
    ‪3 min walk‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel del Parque

This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel del Parque offers 27 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel del Parque, you're just a quick walk from Zaragoza Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Zaragoza Park and Our Lady of Carmen Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel del Parque.

This 3-star Ciudad del Carmen hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.
El Kiosco - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: MXN 80 to 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Kiosco

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 80 to 100 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Parque Ciudad del Carmen
Parque Ciudad del Carmen
Hotel del Parque Hotel
Hotel del Parque Ciudad del Carmen
Hotel del Parque Hotel Ciudad del Carmen

Hotel del Parque Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 125 reviews
Rating 8 - Good. 32 out of 125 reviews
Rating 6 - Okay. 14 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 7 out of 125 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to rest
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Kenneth

We could not locate the hotel. We asked over 20 people checked us several residing other hotels could not locate the hotel forced to book another hotel. I’m
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Rodrigo

I got room 100. It was very old and noisy. It needs urgent update.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The TV was not working, and was not an issue for me.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Rafael

Todo excelente el trato muy amable la habitación excelente y el costo muy accesible. Definitivamente regresaré.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
La habitación muy bien 👍 por el precio lo vale, la ubicación excelente la señal del wifi mala
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único malo es que no cuenta con estacionamiento, por lo que en ocasiones tuvimos que esperar a que se desocupara los lugares frente al hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yurem jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy buen hotel calidad precio
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jose luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien !
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta elevador me dieron anotación en el tercer nivel y se me complicaba la subida, tengo alguna restricción en mi caminar.
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

Daniel Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala horrible mal personal habitaciones descuidadas en el menú del restaurante no tienen nada por qué no es quincena
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alma estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la estancia
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, vistas a la Catedral y al mar/laguna con la emblemática Stella Maris. Personal de recepción atento y servicial, limpieza interior adecuada pero nunca limpiaron el balcón. Café de cortesía en la mañana, varios restaurantes cerca.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo no había agua eso si para tomar ósea botellas
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Bere Nice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy limpio y cómodo
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Bere Nice

Liked: Staff & service, amenities, property conditions & facilities
Me gustó la atención y limpieza del lugar
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Norberto Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo estuvo excelente muchas gracias
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Norberto Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo estuvo muy bien, la habitación limpia y cómoda, la atención del personal muy buena y amables
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service
Las instalaciones en general en promedio, TV sin cable, aire acondicionado no funcional, sin embargo el recepcionista del turno vespertino fue grosero, poco amable y no empatico, tiene mala actitud, quiero dar una felicitación a la dueña del hotel, siempre buena actitud, atenta y amable.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Gloria

Liked: Staff & service
El clima no enfría mucho y hay algo de polvo en la habitación El personal de recepción es muy amable 😀😀
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien tratado por el personal del hotel
Stayed 1 night in May 2024
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in May 2024
Verified

8/10 Good

José Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar muchas gracias
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities
Tranquilo muy buena privacidad,lo que deben de mejorar son sus climas no enfrían bien y bueno la zona es muy caliente
Stayed 1 night in Mar 2024