Holiday Inn Ciudad Juarez by IHG

3.5 star property

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Suite, 1 King Bed
Front of property – evening/night
Lobby sitting area
Standard Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪19 min walk‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Ciudad Juarez by IHG offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ciudad Juarez by IHG. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Los Misiones
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from American Consulate and 10 minutes from Paso del Norte International Bridge
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2088 square feet (194 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Ciudad Juarez by IHG. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (2,088 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 982 reviews
Rating 8 - Good. 165 out of 982 reviews
Rating 6 - Okay. 52 out of 982 reviews
Rating 4 - Poor. 23 out of 982 reviews
Rating 2 - Terrible. 30 out of 982 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Gregorio

Liked: Cleanliness
Disliked: Staff & service

App and hotel dont communicate well

I always book this hotel through the app and had never had issues until today. I booked the room with two beds and paid for two breakfasts. Once I checked in I was told that the reservation was only for one person. I had to show them screenshots in order for them to validate them. I was told that because I chose to use a third party app they were having complications. I still only got a one bed instead of two. Which I decided to let it go and not make it a big deal but was disappointed because maybe I shouldn’t book anymore with the app.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 2 nights in Feb 2025

8/10 Good

Jasmery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff.
Stayed 1 night in Feb 2025

6/10 Okay

Kristian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen detalle, me sacó una sonrisa!! Habitacion 242!! Gracias por su amabilidad.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Feb 2025

6/10 Okay

alejandra

Liked: Cleanliness, staff & service, room comfort
Nice hotel but air conditioning was not working and also the bar at the hotel is permanently closed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

2/10 Terrible

Jose

Stayed 6 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in restaurant and check in are awesome!
Stayed 1 night in Jan 2025

8/10 Good

cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good no issues , rooms were nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y muy cómodas las camas.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

JINTAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Josue

Stayed 6 nights in Jan 2025

10/10 Excellent

Raul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great love it 5 stars
Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2025

10/10 Excellent

Artemio

Stayed 1 night in Dec 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good overall.

Friendly personal and very good for the price. Breakfast is really good. Good parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Norberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Dec 2024

4/10 Poor

MANUELA

Stayed 1 night in Dec 2024

8/10 Good

Blanca

Business traveller, Travelled with partner
Liked: Property conditions & facilities
“””
Stayed 1 night in Dec 2024