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Holiday Inn Ciudad Juarez by IHG

3.5 star property

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Breakfast and dinner served, Mexican cuisine
Suite, 1 King Bed
Front of property – evening/night
Standard Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪19 min walk‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(47 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, 1,027 reviews
The price is €84
includes taxes & fees
3 Oct - 4 Oct
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Ciudad Juarez by IHG offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ciudad Juarez by IHG. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Los Misiones
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from American Consulate and 10 minutes from Paso del Norte International Bridge
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2088 square feet (194 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Ciudad Juarez by IHG. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (2,088 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1006 reviews
Rating 8 - Good. 164 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Near a lot of restaurantes and shopping mall. The hotel is starting to show some wear and tear but overall a decent place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was really friendly and the room was very spacious. The pool was really clean and with plenty of towels
Stayed 11 nights in Jun 2025

10/10 Excellent

Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Glenys, McAllen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everybody was really kind and attentive, Room and Bathroom Clean, Breakfast Buffet at its Finest.
Stayed 9 nights in Jun 2025

10/10 Excellent

Cesiah, Midlothian

Stayed 1 night in May 2025

10/10 Excellent

alberto

Stayed 3 nights in May 2025

10/10 Excellent

ROBERTO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and clean
Stayed 2 nights in May 2025

10/10 Excellent

victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay. Had a delayed check in but other than that, everything was fine.
Stayed 1 night in Jun 2025

10/10 Excellent

Selene

Stayed 2 nights in May 2025

10/10 Excellent

alberto

Todo muy bien. sin quejas.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

Angelica

Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Stayed 4 nights in May 2025

6/10 Okay

Laura

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Hair inside bed and pillows. The smell of the room was nasty.
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around was close
Stayed 3 nights in May 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Jerry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, friendly and attentive. Facility spacious, clean and easy free parking. We booked a suite with king bed. The pool was closed upon arrival and was not mentioned when we made the reservation on Expedia. A hotel fan was active in the bathroom during our stay. No control to shut off so a bit noisy. Sofa bed very uncomfortable. Charge extra for breakfast $299 mx or $15 usd per person. Would have been 5 stars without mention of above.
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniant location
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cd Juarez

Great place,, clean rooms,, friendly staff,, great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025

8/10 Good

Vero

Liked: Amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the customer service that they have, their staff was more than attentive and kind towards me. Nidia, Alfredo, Isaac, Haydee, Viviana, Jessica, Miriam anf their drivers made my stay wonderful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025