Holiday Inn Ciudad Juarez by IHG

3.5 star property

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Exterior
Exterior
Outdoor pool
Gym
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Place, Central Park
    ‪3 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in Ciudad Juárez with an outdoor pool and a restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Ciudad Juarez by IHG offers 196 accommodations with minibars and safes. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ciudad Juarez by IHG. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Los Misiones
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from American Consulate and 10 minutes from Paso del Norte International Bridge
Holiday Inn Ciudad Juarez by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 2088 square feet (194 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Ciudad Juarez by IHG. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
El Refugio - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Refugio
  • Los Misiones

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (2,088 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1000 reviews
Rating 8 - Good. 148 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Melva

Stayed 2 nights in Nov 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Jesus

Travelled with family
😕
Stayed 1 night in Nov 2025

10/10 Excellent

Ivonne

Great hospitality from staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Erika

Stayed 1 night in Oct 2025

8/10 Good

KAREN

Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERTO

Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom from 403 has some what looks like bloods stain on the wall
Stayed 1 night in Oct 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room very clean
Stayed 1 night in Oct 2025

6/10 Okay

Jedediah

Stayed 1 night in Oct 2025

10/10 Excellent

jose

Liked: Staff & service, amenities, property conditions & facilities
This is the best place to stay in Juárez super comfortable I recommend 💯
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Late check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here so many times and it so always so clean and the staff is so friendly. It’s always a 10/10!
Stayed 4 nights in Sep 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy limpio y muy cómodo lo recomiendo al 100
Stayed 1 night in Sep 2025

10/10 Excellent

rose

Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

José Lopez

Stayed 2 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025