See all properties

Hotel Lucerna Ciudad Juarez

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Reception
Front of property
Reception
Lucerna Select, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • American Consulate
    ‪10 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor banquet area

Real Inn Ciudad Juárez by the USA Consulate

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1017)
The price is €73
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Real Inn Ciudad Juárez by the USA Consulate

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Lucerna Ciudad Juarez. During your stay, you're just a quick walk from Hospital de la Mujer. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from Hospital de la Mujer and 8 minutes by foot from Plaza de las Americas
  • Local-area shuttle service available
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 603 out of 1011 reviews
Rating 8 - Good. 139 out of 1011 reviews
Rating 6 - Okay. 106 out of 1011 reviews
Rating 4 - Poor. 79 out of 1011 reviews
Rating 2 - Terrible. 84 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

marco

Stayed 1 night in Nov 2024

10/10 Excellent

Felicidad

Stayed 2 nights in Mar 2025

4/10 Poor

Erick

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

No A/C bad maintenance

Waited 2 hours after check in time, one they game me the room I notified them that the A/C didn’t work, they didn’t do nothing about just made up some new excuses every time. Plumbing on the sink and was plugged! I usually stay at this specific hotel here in Cd. Juarez Mexico but I think this is the last time because it’s not the first time I have this problem with them.
Stayed 2 nights in Mar 2025

2/10 Terrible

marco

Liked: Cleanliness, property conditions & facilities, room comfort
Me dieron una habitacion que ya estaba habitada tuve qie rwgresar a reception la verdad una verguenza que pase
Stayed 1 night in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2025

8/10 Good

Yvonne

Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Mar 2025

10/10 Excellent

Luz

Stayed 2 nights in Feb 2025

6/10 Okay

marco

Liked: Staff & service
Disliked: Property conditions & facilities
El baño estaba sucio la cama como quebrada se movia toda no habia nada en ep frio bar ni papel de baño
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Marisa

Liked: Cleanliness, staff & service
Excellent location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent, toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

juan pablo

Stayed 1 night in Feb 2025

6/10 Okay

Jorge

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Aristeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Virgilio

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff has always been fantastic rooms clean . Was a little cold in the room
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen Adali

Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jan 2025