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Hotel Lucerna Ciudad Juarez

4.5 star property
VIP Access

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Photo gallery for Hotel Lucerna Ciudad Juarez

Exterior
Property video
Bar (on property)
Terrace/patio
Breakfast, lunch, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Place, Plaza de las Americas
    ‪5 min walk‬
  • Place, Estadio 20 de Noviembre
    ‪12 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪14 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(41 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Lucerna Ciudad Juarez

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Lucerna Ciudad Juarez. During your stay, you're just a quick walk from Hospital de la Mujer. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Steps from Hospital de la Mujer and 8 minutes by foot from Plaza de las Americas
  • Local-area shuttle service available
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

Guests are served free buffet breakfast daily from 6:00 AM to noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The deposit amount is equivalent to 1 night if paid in cash.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 730 out of 1089 reviews
Rating 8 - Good. 135 out of 1089 reviews
Rating 6 - Okay. 91 out of 1089 reviews
Rating 4 - Poor. 68 out of 1089 reviews
Rating 2 - Terrible. 65 out of 1089 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,excellent service, nice rooms and complementary breakfast! Our new favorite hotel in Juarez!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice and quiet place, good breakfast and everything close to this location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the breakfast was amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ANDRES RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 3 day, 2 night stay and it was such a lovely time. Our room was nice and clean, staff is super friendly and the our pool view was so nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adrian

The staff were attentive and friendly. The room was clean and comfy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in the city at a great price.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to make us feel comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angel Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool, helpful and friendly staff, comfortable bed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff was excellent. Comparable to a nice Hilton or Marriott. I short great - very quiet and darkening curtains. Highly recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service room was clean all went as planned.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness
Really Goid atmosphere
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness
Excellent hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, property conditions & facilities
Our staybwas great!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maximiliano

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The bathtub was clogged, and only one elevator was working. Other than that everything was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service
10/10
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the strip, rooms a clean and comfortable, I would stay here again
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
Great view and nice property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the rooms are clean and spacious
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025