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Hotel Mesaluna Near American Consulate

3.5 star property
VIP Access

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Photo gallery for Hotel Mesaluna Near American Consulate

Exterior
Front of property
Standard Room, 2 Double Beds
Terrace/patio
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle
  • Air conditioning

Explore the area

View in a map
Paseo de la Victoria 3508, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • American Consulate
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪7 min walk‬
  • Central Park
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(83 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (1 Queen Bed)

Standard Room (1 Queen Bed)

Standard Room (1 Queen Bed)

9.4 out of 10
Exceptional
(26 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

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Lobby

Hotel Mesaluna Short & Long Stay

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  • Parking included
  • Free WiFi
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4.9 out of 5, Exceptional, 286 reviews
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About this property

Hotel Mesaluna Near American Consulate

Family-friendly hotel with a fitness center and a 24-hour front desk
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area.
Hotel Mesaluna Near American Consulate offers 178 accommodations with minibars and safes. 46-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Mesaluna Near American Consulate. During your stay, you're just a quick walk from Plaza Embassy Shopping Center. You'll find features like free WiFi in public areas, free self parking, and free airport drop-off service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from American Consulate and 6 minutes by foot from International Medical Clinic
  • Free airport drop-off shuttle service
Hotel Mesaluna Near American Consulate offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Hotel Mesaluna Near American Consulate. A shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Azul - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 7:00 AM to 8:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 1 to 180 for adults and MXN 1 to 180 for children
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Azul

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 1 to 180 for adults, and MXN 1 to 180 for children
  • Laundry fee: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mesaluna American Consulate Ciudad Juarez
Hotel Mesaluna American Consulate
Mesaluna American Consulate Ciudad Juarez
Mesaluna American Consulate
Mesaluna American Consulate C
Mesaluna Hotel
Mesaluna American Consulate
Hotel Mesaluna Near American Consulate Hotel
Hotel Mesaluna Near American Consulate Ciudad Juárez
Hotel Mesaluna Near American Consulate Hotel Ciudad Juárez

Hotel Mesaluna Near American Consulate Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1005 reviews
Rating 8 - Good. 168 out of 1005 reviews
Rating 6 - Okay. 63 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Andy

Stayed 11 nights in Jun 2025

10/10 Excellent

Bertha S

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
From the minute we arrive until we left, very friendly, helpful staff, the breakfast included every morning was delicious. Any and all questions we had, the management and staff answered in a very professional manner. We truly enjoyed the pool area and the carne asada tacos. Made our lengthy stay welcoming and comfortable.
Stayed 11 nights in Jun 2025

10/10 Excellent

susana tapia, Calexico

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien todo y me senti segura y desayunos muy buenos
Stayed 4 nights in Jun 2025

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 13 nights in May 2025

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

yiping

Stayed 7 nights in Jun 2025

10/10 Excellent

Tina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice and clean. The staff are terrific 👏. Would definitely stay again
Stayed 14 nights in May 2025

4/10 Poor

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I stayed at this hotel for five nights with my fiancé while we were in town for our consulate visa appointment, and overall, we had a very comfortable and pleasant experience. The staff throughout our stay were consistently kind, understanding, and professional. From the beginning, we were impressed by the level of service. The front desk team was always polite and helpful, even assisting us with refunds for items we no longer needed—like laundry detergent and a PS5 rental that we returned due to long download times. The manager who assisted with check-in and the refunds was particularly outstanding. The young women working in the cafeteria, bar, and convenience store were also a highlight—always cheerful, welcoming, and accommodating. The only drawback occurred at the very end of our stay. We checked out early at 7 a.m. to catch our flights. My fiancé departed as scheduled, but my flight was delayed by three hours. I returned to the hotel around 8 a.m. and asked if I could rest in the room for a bit longer, given that checkout wasn’t until 12 p.m. and we had just checked out an hour earlier after an extended stay. Unfortunately, one front desk agent was dismissive and curt with me during this interaction, which left a disappointing final impression. Aside from that incident, our experience was overwhelmingly positive. The hotel staff truly went above and beyond to make our stay comfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 7 nights in Jun 2025

10/10 Excellent

Leslie

Stayed 7 nights in Jun 2025

10/10 Excellent

Angel, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 11 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2025

10/10 Excellent

Danubio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in May 2025

10/10 Excellent

Alejandra

Stayed 8 nights in May 2025

10/10 Excellent

Juan

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a él staff de este hotel , excelente servicio, los cocineros sirven un delicioso desayuno y el staff de limpieza muy atentos en todo. El mantenimiento buenos trabajadores. Todo de este hotel se lo recomiendo a todos que están asiendo su process de residencia en la embajada.
Stayed 5 nights in Jun 2025

8/10 Good

Ana Karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general fue buena la estadía, creo que faltan un poco de cosas por mejorar.
Stayed 3 nights in Jun 2025

10/10 Excellent

mariela

Stayed 5 nights in May 2025

8/10 Good

Reyna

Stayed 2 nights in May 2025

10/10 Excellent

Facundo

Stayed 7 nights in May 2025

10/10 Excellent

Carlos

Travelled with family, Business traveller
Muy bueno Ellos los llevan y los traen del aeropuerto Tambien los pueden llevar a walmart o Liverpool. Y los traen para atras. Solo pregunten enfrente. Es parte de las amenidades.
Stayed 7 nights in May 2025

10/10 Excellent

Jorge

Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

NURI

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and quiet
Stayed 7 nights in May 2025