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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Indoor pool
Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(89 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(89 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hotel Conquistador Inn By US Consulate
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 2,222 reviews
The price is €82
includes taxes & fees
6 Feb - 7 Feb
Hotel Conquistador Inn By US Consulate

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Plaza Las Misiones
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Urban Ciudad Juárez by US Consulate. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from American Consulate and a few minutes from Star Medica Hospital Ciudad Juarez2
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 620.12 for adults and MXN 620.12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 625.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 620.12 for adults and MXN 620.12 for children
  • Early check-in fee: MXN 625.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1369 out of 2019 reviews
Rating 8 - Good. 306 out of 2019 reviews
Rating 6 - Okay. 161 out of 2019 reviews
Rating 4 - Poor. 83 out of 2019 reviews
Rating 2 - Terrible. 100 out of 2019 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Las Cruces

Liked: Cleanliness, amenities
The hotel is clean. Service is fine. Breakfast buffet is decent. Neighborhood has an odor.
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
95% satisfied
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Best in juarez
Stayed 1 night in Oct 2025

8/10 Good

Andrea Lizeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Muy bueno, El desayuno muy rico el personal muy amable, solo el.area de estar los sillones muy gastados y sucios La alberca esta aclimatada solo q no la limpian a diario el agua se veia turbia ,de hay en todo excelente
Stayed 8 nights in Oct 2025

10/10 Excellent

Margarito

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and very profesional
Stayed 12 nights in Oct 2025

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We intentionally left a wallet to try and recover it the day after check out. And they said nothing was found. They literally stole a wallet
Stayed 1 night in Oct 2025

10/10 Excellent

gardenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable para hospedarse
Stayed 3 nights in Oct 2025

10/10 Excellent

Aroldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fresh
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve que solicitar dos veces, tercer servicio de toallas, agua y café. Se reservó para 3 personas y dejaban solamente para dos. Las personas de recepción, de restaurante súper amables. Lamento que hayan dejado sin atender ese asunto.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the staff is amazing super helpful and friendly. The breakfast is excellent and varied
Stayed 2 nights in Oct 2025

10/10 Excellent

azucena

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had business around town no eating there
Stayed 1 night in Oct 2025

10/10 Excellent

Cruz Alberto Valenzuela, El Cajón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cruz Alberto, El Cajón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para estar, consulado cerca, buen cervical.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camaristas son las mejores !😁
Stayed 2 nights in Oct 2025

10/10 Excellent

JJ

Stayed 1 night in Sep 2025

10/10 Excellent

Juan carlos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Oct 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

10/10 Excellent

Aida

Stayed 1 night in Oct 2025

10/10 Excellent

Erasmo, albuquerque

Stayed 1 night in Sep 2025

2/10 Terrible

Jacobo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Hugo

Stayed 1 night in Oct 2025