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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(85 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(89 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hotel Conquistador Inn By US Consulate
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 2,244 reviews
The price is €78
includes taxes & fees
17 Dec - 18 Dec
Hotel Conquistador Inn By US Consulate

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Urban Ciudad Juárez by US Consulate. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Star Medica Hospital Ciudad Juarez2 and a few minutes from American Consulate
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 620.12 for adults and MXN 620.12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 625.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 620.12 for adults and MXN 620.12 for children
  • Early check-in fee: MXN 625.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Reviews

Krystal Urban Ciudad Juárez by US Consulate Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1323 out of 1951 reviews
Rating 8 - Good. 289 out of 1951 reviews
Rating 6 - Okay. 157 out of 1951 reviews
Rating 4 - Poor. 79 out of 1951 reviews
Rating 2 - Terrible. 103 out of 1951 reviews

Reviews

10/10 Excellent

Pastor Alfonso

Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Liked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Greg

Stayed 1 night in Sep 2025

2/10 Terrible

Rodrigo

Disliked: Staff & service
Inflexible couldn’t get my bike in my room although
Stayed 2 nights in Sep 2025

6/10 Okay

Ruben

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Elvia

Stayed 1 night in Jul 2025

10/10 Excellent

Abdi Cuauhtemoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gema

Travelled with family
Liked: Cleanliness, staff & service
Cleaning service was good Checking in was good as well Did notice that when taking a shower the water shuts off and have to wait 2-3 minutes for water to come back on, but other than that Hotel is nice and quite staff is friendly.
Stayed 7 nights in Sep 2025

6/10 Okay

Maria, Andrews

Stayed 1 night in Sep 2025

6/10 Okay

Andres

Business traveller
Liked: Cleanliness, staff & service, amenities
The computers in the business center were not working... big issue...
Stayed 1 night in Aug 2025

10/10 Excellent

Julieta, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
The property is amazing experience for the family, the pool is temperature controlled great for the kids. The staff is a small group and all very kind and helpful people. The price are the best in juarez unlike other hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Misiones Plaza.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was attentive, excellent breakfast. The only complaint I have is the air conditioning is very loud, fortunately for us it wasn’t too hot in Juarez. I could only turn the air conditioning on for a few minutes to change the air. I wouldn’t be able to sleep with it on all night. The exhaust fan in the bathroom was very loud too.
Stayed 3 nights in Aug 2025

4/10 Poor

David

Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Aug 2025

10/10 Excellent

MONICA, albuquerque

Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best in j
Stayed 1 night in Aug 2025

10/10 Excellent

Gissel

Stayed 1 night in Aug 2025

10/10 Excellent

Ignacio

Stayed 1 night in Aug 2025